Awesome! Friendly and easy to talk to. They explain what they are doing. Experienced in cleaning…read moreand know what they are doing.

DR. Collins, David, and the rest of the staff are amazing. I have SEVERE dental anxiety but this…read moreoffice with DR Collins and staff have been exceptionally patient, kind, and understanding. A dental office has gone from a place I dreaded to a place I feel welcomed, listened to, and taken care of. Thank You Light Dental Studios of Lacey.

I have been a loyal patient at this office for about 20 years. With 23 3/4 hours to go until my…read moreappointment for a routine cleaning I was told I'd have to pay a penalty fee for cancellation less than 24 hours! At that notion, I became very upset and definitely cancelled my appointment. Having paid thousands of dollars out of my pocket for dental work, I'd have thought there would be more of a courtesy extended. I have always paid at time of service, not requiring a bill or administrative time for billing. I found Karla to be a rash and unwilling person to deal with.

i came here for my first dental appointment since the pre-covid days, and i was not disappointed!…read morethey were booking out a few weeks from when i called, but when the time came for my appointment, all went smoothly. they do take your temperature when you arrive, and masks are required. the waiting room is clean, comfortable, and modern. i saw a complimentary snack/beverage bar (that i didn't use but i was thinking about it!) and a small room just off the lobby that looked like it had kids' toys in it. i filled out some forms and was taken back to the most comfortable dentist chair i've ever sat in! i was given freshly-washed sunglasses to protect against all the lights when you're lying back with your mouth open, and there was a tv playing some relaxing footage. they took x-rays first before bringing me back to the exam room, my cleaning was done first by a hygienist, and it was extremely thorough. she really took her time and explained to me what she was doing at every stage. then, the doctor came in for the exam. dr. ho was very friendly and also thorough, explaining what he was seeing and making sure i felt comfortable. everyone was so genuinely friendly in this office! i will absolutely be returning regularly. they also offer free whitening kits with regular (6 month) cleanings. i'm not someone who is typically afraid of the dentist, but i can't imagine anyone having a less than stellar experience with the staff and amenities here.

Can't say enough good things about John Walker and his team. This is the "go to" Dentist in…read moreOlympia. I've had extensive work done and he is the most skilled Dental professional I've visited yet. His staff of Hygienists are also highly skilled and good communicators. I'd say the same with his other staff members as well. Highly recommend.

We have been patients of Dr. Walker since my kids were in middle school. They are now 37 and 34,…read moreand they continued to see Dr Walker, after they moved out of town! No other dentists were on the same level! The Staff is also the best! I used to dread the dentist but my fears completely disappeared within a few visits.consider yourself very lucky if you become a patient, you have won the dentistry Lotto!

Best dentist office I've every been too. Staff is always friendly and has always done a good job…read moreof keeping me informed on prices for procedures, making sure my insurance info is correct and that the insurance company is doing what they are supposed to do, and they have always been helpful about reminders and rescheduling. I used to HATE going to the dentist, because the typical painkiller they give people to "numb" you never worked well for me. All through my childhood and most of my adult life I just thought I was unlucky and that every trip to the dentist was going to be a literal torture session, since the painkiller barely worked. I had dentist say some rude things to me because they thought there was no way I should be feeling anything. I informed Dr. Garret of this and he, to my surprise, told me they have multiple options for painkillers and numbing agents and that if one doesn't work, he'll just use another and one is bound to work. We found one that works for me, they took note and use that one every time now. I am so grateful because now I don't literally suffer in pain at the dentist. I don't know why another dentist has never bothered to tell me or provide me with alternative pain killers, but I'm glad Dr. Garret and his staff have accommodated me. I can't imagine going to any other dentist now. The facility is always clean and comfortable as well. Everyone I've ever interacted with there has been nothing but friendly and helpful.

Technology Shaming a senior…read more My husband made an appointment and we talked about it being on new years eve. My husband isn't a techy, but seriously we do rely on notifications for appointments believe it or not. I heard the scheduler talking to him about the tech and couldn't believe how condescending they were in the discussion. Things like we did send you a notification and it was for some reason and you must have replied stop or no (should be stop). Weird thing is, he would have no idea to do that and why? Are you sending things other than appointment reminders?. Then it was about sending you wife a notification too, which I did not get either. Then she went on to say well we also sent an email to you. Hubby - to what address, scheduler - read out an address that was over 4 years old. Hubby - well that is really an old address I do t work there any longer. Scheduler- well we wouldn't know that if you didn't tell us (in a very sappy tone). He just hung up because she was seriously not being helpful, only trying to blame us for the communication issue, and just behaving like a jerk. We couldn't see any remedy being offered, and just accusations. Take some responsibility to communicate with your customers in a way that works for them. STOP Technology Shaming.!! If they called him to confirm he would have answered, I would prefer a text, others prefer an email. We all are different, sort it out and stop blaming the customer.

So far my experience has been great at Lacey modern dentistry…read more The dentists are great, especially Dr. Cho. While under Dr. Cho's care, i felt nothing but trust and strong confidence in the work being performed. The desk staff has been really nice and helpful when it comes to my plan, billing, and Insurance. Overall, I would recommend Lacey modern dentistry to friends and family.

Terrible experience. I was quoted around $2k for my wisdom teeth removal. they never explained that…read morethere was a cheaper option, i later found out there was, but they were just pushing me for the most expensive price!! After surgery, they sent me home with no post-op instructions. they wheeled me out and said have a good day. then the next day, they called and charged me another $300 because they needed more anesthesia...??? then a week after procedure, I had pus coming out my mouth. I went in and was told everything was fine. 3 days later, I went back because I knew something wasn't right, and i was right, I had an infection and needed antibiotics!!!! this place is a scam and they only care about $$$. worst experience

I absolutely love that their dentistry opens at 7:00am. I work at 8:30am Monday through Friday, so…read moreit doesn't create a hassle whatsoever. I'm a new patient, and the process was so easy. There was some confusion regarding my insurance, but the office staff were very patient and helpful with figuring the problem out. The lady that took my X-Rays was really polite and gentle. The dental hygienists were very kind and made me feel really comfortable as she was cleaning my teeth. For some reason, I had two. One that did the initial cleaning and another person did the polishing and flossing. Dr. O'Leary is a very sweet, knowledgable, and a very welcoming lady. I immediately felt welcomed and valued when I first met her. She provides great service and did an excellent job at explaining the procedures. I'm really happy that I chose this place!

I told the office staff the last three time I have been in to see Dr. Oleary that I do not…read moreappreciate all the "reminders" and asked them to stop sending them. This time I chose to ignore them. They cancelled my appointment today. We have been patients for 22 years. I can count on one hand the times I have had to cancel or change an appointment. We were one of Truyen's first families. She is topnotch. It is her front desk that needs improving. They just lost me as a patient. Steve Rosenoff

I've been looking for a dentist where I felt seen as a human, safe, and have my teeth well cared…read morefor without fear of being ripped off. The front office staff is phenomenal- which is rare. They are kind, listen, very professional and yet down to earth. You immediately feel comfortable in their care. Dr Arne is attentive, not dismissive- he is descriptive and explains things in perfect amount of detail needed if you're at all anxious. The office is modern, clean, and comfortable. As an anxious dental patient I highly reccomend this office. I feel lucky to be a patient here.

I'm super happy that I found this amazing dental office. I kinda slacked on my own dental care and…read morewas discouraged to go back to my previous place. I was upset with myself and went to Gundersen. They were so helpful and understanding and I'm super excited to start my dental health journey through them. Patti in the office is super sweet, walks you through all the insurance steps. Dr Gundersen does a wonderful job walking you through the priorities versus what could be done later. They joke around with you, they educate you. They made the X-rays go smoothly! I suggest this office!

I've been with Dr Luck for years and can honestly say she is the best dentist I have ever…read moreexperienced. She listens carefully and fully explains. Her complete staff is competent and friendly.

This is an exemplary dental practice. All employees are professional. kind and very helpful. Dr…read more LaRue is a highly qualified and skilled dentist, and I appreciate her positive, reassuring personality. The office and exam rooms are immaculate and the staff are always willing to answer any questions related to procedures, billing, and general dental care. I would highly recommend this practice for any age group.