Injuries always happen after hours on a Thursday of a 4 day week. I was not able to get into my established ortho and tried 6 other ortho's. Dr. Mark McDonald worked me in and my wait was literally only 10 minutes. He was quick but not rushed, thorough, happy, relaxed and knowledgeable. My break required surgery with plates and screws, my insurance was a little difficult but they took it in stride and worked it all out for me. His staff was super kind and lighthearted about my dumb injury. I am now 10 days out from my surgery - 2 post op visits in, (one 2 days after the surgery and one to take the stitches out). He has been on time every time and has not kept me waiting. He has taken the time to even watch me walk to make sure I am not causing more injury. The office is clean and simple, he does everything from greeting me to wrapping my foot and changing the dressing, explaining the process all the way through. He has taken his time answering my concerns about osteoporosis and bone density and explained it all thoroughly until I was comfortable. I highly recommend Dr. Mark McDonald and will definitely return to him again if I have to! He is one of the kindest, gentlest and definitely has the best bed side manners of any surgeon I have ever met! read more