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Austin Mobile Marine Mechanic

5.0 (1 review)

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3 years ago

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People searched for Boat Repair 129 times last month within 20 miles of this business.

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Sea Tow Central Texas

Sea Tow Central Texas

(8 reviews)

I have been a member of SeaTow for awhile. The things that really stand out with this company is…read moretheir reputation, service and nationwide coverage. When I take my boat to other states it's nice to know I'm covered. Some companies only cover the area you boat on or have very limited service areas. This is a red flag in my experience. Goes back to the old saying "you get what you pay for". Knowing SeaTow operators carry insurance that not only covers them but your boat if something was to happen while they are assisting you. Be sure to ask about coverage before handing over the helm to a towing company. I found out most don't have insurance that covers your boat while they are towing you. That simply means if they damage your boat your not covered. It will be on your insurance. Then you hope they will reimburse you or even worse have to fight to be reimbursed for the damages. Also SeaTow's professional captains sure make you feel comfortable in a time of need. With SeaTow you know your in good hands. My suggestion is that if your shopping for a towing company look past the cheap sign up cost and limited coverage areas. How many boaters on Lake Travis saw a towing companies boat crashed into a break wall recently? It confirmed my choice to stay with SeaTow. Happy safe boating..

My husband and I ran out of fuel on a test run of our 29 ft Bayliner after a bunch of work had been…read moredone. We called John at Sea Tow and he helped us so MUCH! Our membership had expired but he didn't charge us for anything but the fuel! Cody was the captain and did a great job. He followed us back to the slip to make sure we were all good. We didn't have to wait any time at all for him to arrive with rescue fuel. We highly recommend them!

South Austin Marine - REGAL 42 FLY

South Austin Marine

(7 reviews)

Nice to see a business that cares enough about their customers to offer to wear a mask if the…read morecustomer asks them to. Good, caring people. A business I support!

Fact: Purchased a 2019 Bennington from South Austin Marine (www.southaustinmarine.com) in Austin…read moreTexas. This boat was delivered as new in January 2020. I was sold on the reliability of the Bennington brand and the "customer commitment" that South Austin Marine "sells" to their potential customers. See South Austin Marine's customer commitment link on their website. Quality & Workmanship Facts: Upon Delivery: The interior lights were not working and required wiring repair. The bilge pump was not working and needed repair. The matt lining under the helm seat was prematurely wearing out with little to no traffic. South Austin Marine promised to replace this quality flaw under warranty but that never happened. Other than no replacement matt, these other two repairs were made during the first warranty maintenance by South Austin Marine that cost me in excess of $400.00 for the first maintenance cycle. Issues as of 70 engine running hours in June 2020 The Garmin Depth Finder had started showing signs of moisture leakage under the display. Now the unit works intermittent, of course not when you really need it. About the same time, the faux wood (plastic) panel on right side of dash panel fell in my son's lap the other day while driving the boat. The panel's insert screws were poorly installed and failed mechanically. We have glued that back in place but one can tell the glue will not hold in place for long. Then, we were out on the boat another time, and noticed both the swivel and front-back setting mechanisms on the captain's chair were broke. In fact, when I talked to the Bennington "Co-Founder", he was already aware of this quality issue. Yet, they continue to ship this to customers. Now, when you take off or stop, the seat flies backwards or forwards freely. Last time out on the boat, the rear port side sheet metal on underside of rear (stern) decking came completely unfastened (roughly 6ea light duty aluminium screws missing). To eliminate further damage to the sheet metal, I went ahead and bought replacement stainless steel screws to secure the panel. In doing so, it was recognized that all screw holes had been tapped crooked, .....all in different directions making the repair more difficult. In summary, every time, .....every time my family takes the boat out, another part of subcomponent falls off the boat. Service and Repair Effort Facts: No successful repairs or replacement efforts by South Austin Marine have been confirmed nor communicated, other than empty promises, since the first warranty service which involved $400.00 in revenue. South Austin Marine appears only to be interested in supporting revenue based service requests, not repairs that include non-revenue warranty claims. I then spoke to one of the "Co-Founders" at Bennington apparently. He was immediately defensive as to my comments on the quality of workmanship and failures I have experienced on this new Bennington product. This "Co-Founder" then made promises that the parts needed were all on order (same thing South Austin Marine personnel kept telling me for a couple months now for some parts). Guess what???? The "Co-Founder" did not do what he said he was going to do either. Neither organization has shown good faith in proper warranty services and repairs. Going Forward Facts: Yes, I'm going to write the BBB about both organizations. This is poor business practice at best. No quality assurances or efforts have been made to the customer after the sale of the boat, as promised on both vendor's websites (unless revenue is imminent). Pathetic "Bennington" customer experience.

Austin Mobile Marine Mechanic - boatrepair - Updated November 2026

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