I'm an inexperienced boat owner and have needed Brads help with several problems and customizations…read moreover the last five years. I feel very fortunate to have this reliable and competent dealer here in our Lago Vista community. I'm writing this today because of the extraordinary amount of time and persistence Brad spent solving a problem for me that amounted to a $59.88 sale for him.

I am very pleased with the quality of service provided by this business. Brad is a highly competent…read moreprofessional and a friendly, easy-going person. He keeps his promises and takes really good care of customers. I would recommend this company without any hesitation.

Andrew is the best. punctual , over communicative, provides quotes ahead of work with real time…read moreupdates. he won't take your boat until he knows he can turn it back to you in less than 48-72 hours. usually 24 if the task is simple enough. very knowledgable and all around excellent at what he does!

At the risk of creating so much business that my level of service suffers...Andrew has been my…read moremarine mechanic since we moved here in 2016 and will continue to be. Fair, honest, and knowledgeable (in any order you choose) and I don't have to "leave it here and we'll get around to it in about 3 weeks." On the rare occasion that parts were needed, either he put it inside overnight, or I brought it home until the parts came in, so no need to empty the boat or having it unsecured.

If you ever need a boat mechanic Jason at Austin Mobile Marine is the guy I would contact. He can…read moredo work at his shop by lake travis or come to your place for a hourly surcharge. Its rare these days to find competent and honest mechanics. Jason diagnosed my problem in 30 minutes and was amazed and charged accordingly. I was willing and ready to leave it but he said let me look at it. Others might have said leave it and who knows what as I would have paid anything to get my boat fixed. Again Jason is down to earth pro and you will be glad you chose him

Fact: Purchased a 2019 Bennington from South Austin Marine (www.southaustinmarine.com) in Austin…read moreTexas. This boat was delivered as new in January 2020. I was sold on the reliability of the Bennington brand and the "customer commitment" that South Austin Marine "sells" to their potential customers. See South Austin Marine's customer commitment link on their website. Quality & Workmanship Facts: Upon Delivery: The interior lights were not working and required wiring repair. The bilge pump was not working and needed repair. The matt lining under the helm seat was prematurely wearing out with little to no traffic. South Austin Marine promised to replace this quality flaw under warranty but that never happened. Other than no replacement matt, these other two repairs were made during the first warranty maintenance by South Austin Marine that cost me in excess of $400.00 for the first maintenance cycle. Issues as of 70 engine running hours in June 2020 The Garmin Depth Finder had started showing signs of moisture leakage under the display. Now the unit works intermittent, of course not when you really need it. About the same time, the faux wood (plastic) panel on right side of dash panel fell in my son's lap the other day while driving the boat. The panel's insert screws were poorly installed and failed mechanically. We have glued that back in place but one can tell the glue will not hold in place for long. Then, we were out on the boat another time, and noticed both the swivel and front-back setting mechanisms on the captain's chair were broke. In fact, when I talked to the Bennington "Co-Founder", he was already aware of this quality issue. Yet, they continue to ship this to customers. Now, when you take off or stop, the seat flies backwards or forwards freely. Last time out on the boat, the rear port side sheet metal on underside of rear (stern) decking came completely unfastened (roughly 6ea light duty aluminium screws missing). To eliminate further damage to the sheet metal, I went ahead and bought replacement stainless steel screws to secure the panel. In doing so, it was recognized that all screw holes had been tapped crooked, .....all in different directions making the repair more difficult. In summary, every time, .....every time my family takes the boat out, another part of subcomponent falls off the boat. Service and Repair Effort Facts: No successful repairs or replacement efforts by South Austin Marine have been confirmed nor communicated, other than empty promises, since the first warranty service which involved $400.00 in revenue. South Austin Marine appears only to be interested in supporting revenue based service requests, not repairs that include non-revenue warranty claims. I then spoke to one of the "Co-Founders" at Bennington apparently. He was immediately defensive as to my comments on the quality of workmanship and failures I have experienced on this new Bennington product. This "Co-Founder" then made promises that the parts needed were all on order (same thing South Austin Marine personnel kept telling me for a couple months now for some parts). Guess what???? The "Co-Founder" did not do what he said he was going to do either. Neither organization has shown good faith in proper warranty services and repairs. Going Forward Facts: Yes, I'm going to write the BBB about both organizations. This is poor business practice at best. No quality assurances or efforts have been made to the customer after the sale of the boat, as promised on both vendor's websites (unless revenue is imminent). Pathetic "Bennington" customer experience.

I would not go back there for air in my tires, much less boat repair…read more The highest charges in Tx., and still don't have my boat running. They tried to charge for service I did not ok, and $360 later, my boat still does't run. Do yourself a favor and go somewhere else!

Brett Clark heads up this company. I asked him for an almost impossible task of taking off all old…read moredecals/striping of my 2001 28' Sea Ray boat and then attempt to make the boat look like new. Much to my surprise, they did exactly what I asked and in VERY QUICK time. The attention to detail was spectacular in every respect! I will HIGHLY recommend Nauti Boatworks to everyone! Professional, honest, hard-working and all at a fair price. I will guarantee you will be happy with your decision to use this company for any of your boat repair/polish needs!

they have now had my boat for over three months, and on multiple occasions, the owner has gone…read moresilent will not respond that she won't call or text at at this point. I am now on over a week where I cannot get any reply from owner. I'm more than one occasion he told me that he had other clients that had emergency that had to go in front of me. I drove by and saw my boat is still sitting out in the element completely open.

Jerry saved the day! My boyfriend was about to pull his hair out because he couldn't find out what…read morehe did wrong replacing his old Kenwood boat stereo with a new Bluetooth compatible one. We found Jerry on Yelp and left a message & within a few minutes he called back & helped him troubleshoot over the phone. He didn't even charge! I think we will probably send him a gift card or something. Thanks JERR!! Now we can relax & drink a beer in your honor! Cheers!

Simply put, my experience with Shoreline was outstanding. Greg did a great job explaining the…read moreprocess and giving me the expected timeline. The work was done perfectly. Their team did both Gelcoat work and repaired my skeg. Believe me when I say it was factory perfect. If you value quality craftsmanship and attention to detail , Shoreline boat and RV is right for you. I wouldn't hesitate to recommend these guys Thanks Don

Knowledgeable, informative, transparent. Did a great job on our Rinker tri-hull and did it with the…read moreestimated time frame.

Jessica did an exceptional job detailing my boat. Her attention to detail is second to none, and…read morethe finished result exceeded my expectations. She treated every part of the boat with care, and it truly looked like it had just come off the showroom floor. She went above and beyond by, taking a lot of great pictures to put on my listing to sell it. She was professional, punctual, and clearly passionate about the quality of her work. If you're looking for someone who takes pride in doing the job right, I highly recommend Pearlwerx. I'll definitely be using them again and recommending them to friends and family.