I visited for a hearing exam to explore the cause and treatment options for my tinnitus. I was…read moreimpressed by how thorough and thoughtful the examination was. It was a positive experience, and I learned a lot in the process. Everyone was kind, communicative, and professional.

Brenda, just as she has done in the past, went way above and beyond to find a solution for a…read moreproblem with one of my hearing aids when they were well out of warranty and the manufacturer was less than helpful. Very friendly problem solving attitude all too rare with so many establishments.

Dr. Jill Davis at Victory Hearing and Balance has been my audiologist for more than 10 years. She…read moreis truly outstanding. She is highly professional, extremely knowledgeable, and an expert in her field. Besides her pleasant personality and demeanor, what stands out most is her determination to find the absolute best hearing aids for my specific needs and lifestyle. She doesn't rush through the process; instead, she takes the time to thoroughly explain my hearing test results, discuss different options, and patiently answer all my questions. She is committed to getting the fit and settings just right, making adjustments as needed until everything is perfect. Thanks to her expertise and persistence, I now hear so much better in everyday situations--conversations are clearer, I can hear my ESL students much more clearly, and I'm no longer frustrated in noisy situations or group settings because I can now hear the conversations. Follow-up appointments are through and reassuring. I highly recommend Dr. Jill Davis to anyone dealing with hearing issues. She's not just an audiologist--she's caring, dedicated, and genuinely invested in her patients' success. Five stars aren't enough!

I have had several hearing tests by different audiologists in Austin and they completely missed the…read moreorigin of my problem. I came here based on recommendations from Nextdoor and WOW! Dr Davis figured out what was going on and was able to offer me several solutions for me to choose from. I am so impressed by how thoughtful and thorough she was. I can't recommend d her enough.

Maddy helped me out when I came in for my first ear check and hearing test. She was extremely kind,…read moreknowledgeable, and pleasant to work with. I cannot recommend her and RK Audiology enough. Thank you guys for the great care!

Tony Milesi was awesome. Dispelled a lot of misconceptions I had about my ears, and was very…read morethorough in explaining things and showing me everything on the huge monitor. He was very reassuring, and helped me very much in understanding my tinnitus, my hearing, and relieving me of my anxieties.

I'd give 10 stars if I could. Dr. Land is awesome. Very friendly and explains things very well. Her…read moreassistant Emily is also very friendly. I was thoroughly pleased with the whole experience. Did not catch the name of the scheduler/ receptionist. I like the fact that all of the staff spoke clearly and did not mumble, etc. I highly recommend Dr. Land and her staff.

I have been coming here for years to have my hearing aids cleaned and checked for hearing tests and…read moreanything related to my hearing. Christina is great very knowledgeable friendly attention to detail and ease of making follow up appointments. Parking is easy and they are off of Manchaca road to not hard to find or get too. Go by for hearing issues or just to have your hearing aids serviced she's great.

I am a new resident to Texas and I needed help with my hearing aids which were failing. I I called…read moreMaxear and spoke with Rich, who is the owner. Rich was fantastic. He spent significant time with me over a two day period. Rich contacted the Manufacturer of my hearing aid to get options on repair versus replace. Rich provided me with several great options for repair, refurbished, or new. All options are reasonable and well thought out. More importantly, Rich gave me his thoughts and recommendations. The service provided was beyond excellent. As well, the price for new hearing aids is by far, significantly more affordable than my prior AuD. I highly recommend Rich and his practice.

Richard is great! Always friendly and helpful. My grandparents have really enjoyed working with him.read more

I was very impressed! I've been struggling with hearing in social situations for awhile. I finally…read moremade an appointment to see what could be done about it. When I first walked in I was greeted by a very friendly and professional young woman who checked me in. I know from past experience that without a good office staff, nothing else will go smoothly. Then I met with Maddy to have the hearing test, and then dicuss the results and options. Maddy was not only friendly, she was extremely knowledgeable. She thoroughly explained everything to me throughout the process, and she patiently answered all of my questions. I can't recommend highly enough. I can't wait to try my hearing aids!

Just wanted to say a huge thank you for squeezing me in on such short notice. Appreciated the help…read morewith cleaning my hearing aids, selecting new wax trap replacements and cones. Super friendly. Good coffee. Great conversation. Top notch service! Go visit New Mexico!!!

I'm a disabled veteran who ask back in 2021 if the could have my hearing aids cleaned. They told me…read morethey lost my hearing aids and said to have the VA make an appointment with them but it took 3 years to get approval and once I went for an appointment the doctor is on ZOOM on the east coast. After fitting the hearing aids still didn't sound right and told I would get use to them. NO. This is the 5th pair I owned and the VA paid around $20,000 for aids that I'll never wear. Said it be 3 months to get an appointment for adjustment. Rude. No communication and I am still deaf. VA LIES AND VETERANS DIE and their Community Care is just as bad.

It's been a year since I stepped through the doors of Dr. Hernandez's office…read more I was angry and frustrated after suffering for years with my hearing loss. I was upset that the whole world didn't speak louder or provide me with a better environment to understand what was being said. After we would go out on the town with friends my wife would state "you didn't say much tonight". I would try to explain how I couldn't comprehend the dialog and just tuned out. I can't believe I allowed myself to suffer for so long but I understand the average patient waits 4 years or more. How much would you pay to get one of your senses back? NewSound makes it affordable to hear again and my life has changed for the better since last year. It's taken me a while to get accustomed to hearing which direction noise is coming from and I for one enjoy the squeals and whispers from my grandchild. Jesse and Dr. Hernandez are a GREAT team and if you're wanting to hear better please seek them out. What........are........you........waiting........for?

He is wonderful! Knowlegable and caring, and a great listener. All the latest equipment and…read moretreatment. Helped me regain some hearing Does take a couple weeks to get an appt., but he is worth it.

We had an excellent experience this afternoon with Dr. Shepard and his staff at Austin Ear, Nose &…read moreThroat Southwest in Oak Hill. We came in to have our hearing tested, and I had a question about a long-term problem with pressure in my left inner ear. We were impressed by the thorough way Dr. Shepard and Rachel, the wonderful (PhD) Audiologist, conducted our exams and explained our results. Everyone was professional, thorough and genuinely friendly. All of our questions answered (in depth) and we even had a couple of good laughs along the way, and I'll never have to worry about my inner ear again!. Every trip to the doctor's office should be so satisfying. We would definitely recommend Dr. Shepard and his team for anyone needing a really good, top notch ENT. Jonathan & Marsha Walker

Please avoid Dr. Nathan Pekar if you have any interest in living a quality life. He has been among…read morethe worst doctor's that I have ever had the misfortune to have dealt with for the following reasons: - Rushes the appointment - General disinterest - Does NOT fill your prescriptions In my initial appointment with him, he attempt to make an effort at listening to me however the entire appointment felt extremely rushed and he made nearly every attempt to end it within 10-15 minutes. Following this, it was nearly impossible to get a prescription filled by him to the point that in the last two months, my prescriptions were filled by other doctor's (despite significant efforts including calls, online messages in the portal, and online messages on the Victory Medical Klarna messenger ranging from 10 days up to day of). The staff was also deeply unhelpful, letting me know that in order to get my prescription refilled, I should use the online portal, but if I sent in my prescription request earlier than 5 business days, then it would be ignored. If I sent in later than 5 business days, it was also likely to be ignored. And when I did send it in 5 business days, it was still ignored. I have left several online messages, following up each day, in an attempt to just get a response, and in the past few months I have received none. And god forbid you have multiple prescriptions, because Dr. Pekar will maybe fill one prescription and completely ignore the others. They also look to charge your insurance as much as possible. By state law, practices can but are not required to drug test you for controlled prescriptions. Most doctors range somewhere between once to twice a year. Dr. Pekar will force you into doing a drug test EVERY month. So, not only is he an uncaring and lazy doctor, he also wants to take as much money from you and your insurance by pushing needless tests on you as often as possible. In sum, please do NOT see Dr. Pekar if you want quality care.

Have been in Austin for 2 years and have tried several primary care doctors. Was dreading having to…read morego to another but knew I needed to find somewhere. From the minute I stepped foot the entire staff was welcoming and friendly, made the entire experience fantastic. Dr. Pekar himself makes you feel like you've known him forever and has fantastic medical advice and really listens to your concerns. The facility is lovely, clean, and has loads of parking (something I always worry about) and there is a pharmacy for convenience right downstairs in case you need the prescription directly following your appointment! Highly recommend!