I visited for a hearing exam to explore the cause and treatment options for my tinnitus. I was…read moreimpressed by how thorough and thoughtful the examination was. It was a positive experience, and I learned a lot in the process. Everyone was kind, communicative, and professional.

Brenda, just as she has done in the past, went way above and beyond to find a solution for a…read moreproblem with one of my hearing aids when they were well out of warranty and the manufacturer was less than helpful. Very friendly problem solving attitude all too rare with so many establishments.

I'd give 10 stars if I could. Dr. Land is awesome. Very friendly and explains things very well. Her…read moreassistant Emily is also very friendly. I was thoroughly pleased with the whole experience. Did not catch the name of the scheduler/ receptionist. I like the fact that all of the staff spoke clearly and did not mumble, etc. I highly recommend Dr. Land and her staff.

I have been coming here for years to have my hearing aids cleaned and checked for hearing tests and…read moreanything related to my hearing. Christina is great very knowledgeable friendly attention to detail and ease of making follow up appointments. Parking is easy and they are off of Manchaca road to not hard to find or get too. Go by for hearing issues or just to have your hearing aids serviced she's great.

I found this place somewhat randomly on Yelp and I'm so glad I did!…read more We absolutely love the ReSound hearing aid we purchased and all the staff -- particularly Dr. Levi Young -- have been fantastic at every turn over the past two years. Highly recommend.

I can not recommend Amanda and her team more! When my Grandmother started showing signs of hearing…read moreloss there was no one I would rather trust more than Central Texas Hearing Center. They really treated my grandmother like family and took great care of of her. They didn't try to offer items she didn't need and made sure everything worked way past the first fitting. Conversations with my Grandmother were night and day after getting the right hearing aids. It was great to see my Grandmother come back to life in conversations. Before she just hid in the background because she couldn't hear what was going on and we had no idea!! 5 stars all around! Thank you Central Texas Hearing Center.

As a person who is long time hard of hearing and very suspect of hearing specialists I have to say…read morethat VICTORY HEARING AND BALANCE is still THE BEST. First off, I loved Dr. Franklin. He was so helpful getting me into my first pair of truly usable hearing devices. He helped me get my first set and they were miraculous. I let 4 years go by without even a check-up. I finally made a recent appointment with Dr. Jill Davis a new practitioner at VHB. I was actually very sensitive an wary of the new staff. I feared I was gonna get told that my present aids are outdated and I need to spend 7k to replace them. But no, it went much more positively than that. I melted under the kindness and care of new staff at Victory Hearing and Balance. They told me that my aids were still state of the art except for non rechargeable batteries, I found out I can replace parts for reasonable fees and also there is an app that can locate lost devices! Also I found out how adjustable my aids are. I felt like I got a fantastic deal for the cost of the office visit and test! Wow thanks VHB for everything.

I have had several hearing tests by different audiologists in Austin and they completely missed the…read moreorigin of my problem. I came here based on recommendations from Nextdoor and WOW! Dr Davis figured out what was going on and was able to offer me several solutions for me to choose from. I am so impressed by how thoughtful and thorough she was. I can't recommend d her enough.

Dr Gupta is great! 2 people referred me to him. He's been incredibly helpful in helping me to get…read morebetter. Smart, patient, and friendly. I would refer him to everyone!

I was very impressed! I've been struggling with hearing in social situations for awhile. I finally…read moremade an appointment to see what could be done about it. When I first walked in I was greeted by a very friendly and professional young woman who checked me in. I know from past experience that without a good office staff, nothing else will go smoothly. Then I met with Maddy to have the hearing test, and then dicuss the results and options. Maddy was not only friendly, she was extremely knowledgeable. She thoroughly explained everything to me throughout the process, and she patiently answered all of my questions. I can't recommend highly enough. I can't wait to try my hearing aids!

I'm a disabled veteran who ask back in 2021 if the could have my hearing aids cleaned. They told me…read morethey lost my hearing aids and said to have the VA make an appointment with them but it took 3 years to get approval and once I went for an appointment the doctor is on ZOOM on the east coast. After fitting the hearing aids still didn't sound right and told I would get use to them. NO. This is the 5th pair I owned and the VA paid around $20,000 for aids that I'll never wear. Said it be 3 months to get an appointment for adjustment. Rude. No communication and I am still deaf. VA LIES AND VETERANS DIE and their Community Care is just as bad.

It's been a year since I stepped through the doors of Dr. Hernandez's office…read more I was angry and frustrated after suffering for years with my hearing loss. I was upset that the whole world didn't speak louder or provide me with a better environment to understand what was being said. After we would go out on the town with friends my wife would state "you didn't say much tonight". I would try to explain how I couldn't comprehend the dialog and just tuned out. I can't believe I allowed myself to suffer for so long but I understand the average patient waits 4 years or more. How much would you pay to get one of your senses back? NewSound makes it affordable to hear again and my life has changed for the better since last year. It's taken me a while to get accustomed to hearing which direction noise is coming from and I for one enjoy the squeals and whispers from my grandchild. Jesse and Dr. Hernandez are a GREAT team and if you're wanting to hear better please seek them out. What........are........you........waiting........for?

dr. Drew has belittled himself in my opinion to scamming people with a $300 plus kit and sometimes…read moreit's hard for them to contact the doctor from what I understand and if they ever need to re-order something it's multiple times what they would pay through the regular Doctor No blood pressure check no personal questions your concerns or experiences needed. I do not understand how he would push such a product financial even waiting in an emergency room for a few hours is better than your symptoms or without a doctors actual interaction and proper diagnosis. This is my ashamed of any doctor that would go on TV and push a product without their even knowing their patient or meeting their patient or actually understanding from the are without even a mirror blood pressure test or any other necessary procedure to do an accurate diagnosis.

I'm in my 80's, w Medicare and secondary health insurance w Government Employees Health Assn GEHA…read moresent notice that I could be fitted w a hearing aid thru 2 different companies with no cost on my behalf. I had a choice of ENT specialist and chose Dr Sawyer. I have one more "covered" visit before Sept 30 so called and got appt and was 20 min late bc of street closure on 34th and a full parking lot. When I arrived the tech was already seeing someone else and told me I would have to wait 40 minutes. I had another appt across town so could not wait. I called to make another appt and was told their policy considered me a "no show" and I would have to pay $68 "up front" to get an appt. I called and left word for office manager but she never returned call. I then called and left word for Dr Sawyer to call and he never called me. Front office attitude unfriendly and uncooperative.

I would like to give Garrett M. the highest approval rating. His work with me on the techinical…read moreaspects of hearing aid technology was excellent. Garrett is reason alone to choose Costco Hearing, SW Austin.

I've had hearing problems for a large part of my life. I've had a few operations that helped but…read morefinally got the point where I needed hearing aids. I had to go to my Ear, Nose & Throat Doctor for something else and had a hearing test there. The Audiologist let me borrow a pair of hearing aids for a week. I loved being able to hear better and was pretty interested in getting a pair. Their cost was approximately $5,000 for the pair. I went to Costco and took another hearing test (same results for both, I'm missing a lot of high-frequency sounds). Costco had equivalent hearing aids for $1,500 and $1,600. A huge difference in price. I worked with Jaicel, a marvelous young woman who really knows what she's doing. She was really a pleasure to deal with as well. A few months after I got them one of them started acting up. The rechargeable battery in one of them wasn't holding a full charge. I decided to get a different brand rather than have it repaired (you have a 6 month money-back guarantee with Costco). The new ones work even better and I like the way they sound too (all hearing aids sound a little different). My sister, who's been putting off getting hearing aids for a long time is going later this month to get a pair from Costco too. It's sad that Medicare doesn't cover hearing aids. That's a shame as who needs them more than older people? However, saving several thousand dollars by getting professional quality hearing aids from Costco is a big help.