I visited for a hearing exam to explore the cause and treatment options for my tinnitus. I was…read moreimpressed by how thorough and thoughtful the examination was. It was a positive experience, and I learned a lot in the process. Everyone was kind, communicative, and professional.

Brenda, just as she has done in the past, went way above and beyond to find a solution for a…read moreproblem with one of my hearing aids when they were well out of warranty and the manufacturer was less than helpful. Very friendly problem solving attitude all too rare with so many establishments.

I've had hearing problems for a large part of my life. I've had a few operations that helped but…read morefinally got the point where I needed hearing aids. I had to go to my Ear, Nose & Throat Doctor for something else and had a hearing test there. The Audiologist let me borrow a pair of hearing aids for a week. I loved being able to hear better and was pretty interested in getting a pair. Their cost was approximately $5,000 for the pair. I went to Costco and took another hearing test (same results for both, I'm missing a lot of high-frequency sounds). Costco had equivalent hearing aids for $1,500 and $1,600. A huge difference in price. I worked with Jaicel, a marvelous young woman who really knows what she's doing. She was really a pleasure to deal with as well. A few months after I got them one of them started acting up. The rechargeable battery in one of them wasn't holding a full charge. I decided to get a different brand rather than have it repaired (you have a 6 month money-back guarantee with Costco). The new ones work even better and I like the way they sound too (all hearing aids sound a little different). My sister, who's been putting off getting hearing aids for a long time is going later this month to get a pair from Costco too. It's sad that Medicare doesn't cover hearing aids. That's a shame as who needs them more than older people? However, saving several thousand dollars by getting professional quality hearing aids from Costco is a big help.

Allison has been checking my hearing/hearing aids for three plus years. She is very professional…read moreand thorough. Appointments are always on time. I couldn't be more please with her care and follow up. The front office personnel are efficient and very polite and helpful. I wouldn't think of going anywhere else. Rick. H. Austin

Such a wonderfully kind staff! I called several hearing aid offices and this is the only one that…read moreactually listened to my concerns and made sure that I was taken care of. Im excited to be a part of their practice! Couldn't be more pleased.

Maddy helped me out when I came in for my first ear check and hearing test. She was extremely kind,…read moreknowledgeable, and pleasant to work with. I cannot recommend her and RK Audiology enough. Thank you guys for the great care!

Tony Milesi was awesome. Dispelled a lot of misconceptions I had about my ears, and was very…read morethorough in explaining things and showing me everything on the huge monitor. He was very reassuring, and helped me very much in understanding my tinnitus, my hearing, and relieving me of my anxieties.

I'd give 10 stars if I could. Dr. Land is awesome. Very friendly and explains things very well. Her…read moreassistant Emily is also very friendly. I was thoroughly pleased with the whole experience. Did not catch the name of the scheduler/ receptionist. I like the fact that all of the staff spoke clearly and did not mumble, etc. I highly recommend Dr. Land and her staff.

I have been coming here for years to have my hearing aids cleaned and checked for hearing tests and…read moreanything related to my hearing. Christina is great very knowledgeable friendly attention to detail and ease of making follow up appointments. Parking is easy and they are off of Manchaca road to not hard to find or get too. Go by for hearing issues or just to have your hearing aids serviced she's great.

Dr. Natasha is amazing! She has made the process of testing (and now treating) my hearing a breeze…read more She does a fantastic job of explaining everything and made me feel so comfortable during the whole process. Her mobile clinic is state of the art! Losing your hearing is not something we looks forward to in life, but I am glad I have Dr. Natasha to help me through this journey!

Dr. Natasha made the whole experience of getting my hearing tested and getting fitted for…read moreinstruments SO EASY and not scary at all. I am only 29 and I worried that I would end up with hearing aids like my Nana, but Dr. Natasha got me into a pair of aids that are high tech, discreet and best of all, DURABLE! Dr. Natasha makes it so easy to take care of your hearing because she comes directly to you. It is a wonderful added bonus that she is so kind and friendly that you'll feel like you're visiting with a friend instead of just your doctor. I won't go to anyone else for my audiology needs--only Dr. Natasha from here on out!

These guys just sent me to collections for an unpaid bill. I met my deductible for surgery and the…read morekept sending bills. I notified them multiple times that I met my deductible for 2024 when the surgery happened. They dropped my credit score 150 points. This companies billing practices are corrupt. When I asked for a bill prior to an office visit they would not tell me how much it would cost until I was in the office for the scheduled visit. They said it would be +$500 for just the 10 minute office visit. When I complained they dropped it to ~$360 automatically. When I asked for a bill to be sent to me they demanded I pay immediately and even blocked my exit. Now this billing and collections are over the top. Despite a great surgery this place is terrible for their costs and billing. I would never go here again and regret my choice for this office. Avoid Austin ENT at all costs.

I came here for the first and last time today. I was reminded about my appointment multiple times…read morethe week in advance, which I appreciate, and told to arrive 20 mins early. I got there with plenty of time to fill out the quick intake forms, and the staff was friendly and helpful with check in. I then had to wait over an HOUR to even be taken back, then waited another 20 mins before Dr. Butler saw me for all of 5 mins. Not a single acknowledgment from anyone about running behind or having to wait so long to be seen. Especially for a first impression, this was pretty unacceptable. Won't be coming back.

He is wonderful! Knowlegable and caring, and a great listener. All the latest equipment and…read moretreatment. Helped me regain some hearing Does take a couple weeks to get an appt., but he is worth it.

We had an excellent experience this afternoon with Dr. Shepard and his staff at Austin Ear, Nose &…read moreThroat Southwest in Oak Hill. We came in to have our hearing tested, and I had a question about a long-term problem with pressure in my left inner ear. We were impressed by the thorough way Dr. Shepard and Rachel, the wonderful (PhD) Audiologist, conducted our exams and explained our results. Everyone was professional, thorough and genuinely friendly. All of our questions answered (in depth) and we even had a couple of good laughs along the way, and I'll never have to worry about my inner ear again!. Every trip to the doctor's office should be so satisfying. We would definitely recommend Dr. Shepard and his team for anyone needing a really good, top notch ENT. Jonathan & Marsha Walker

Horrible experience. Dr. Grimes rushed through the appointment and was making fun of my questions…read more When I asked her about birth control, she told me to research online and get back to her when I decided what I want. Still shaking my head... Never again..

Best Doctor I've ever met. Julie was my doctor throughout my whole first pregnancy. She made me…read moreactually look forward to my appointments. Julie made it feel like I was with a friend, a very smart friend, who could answer any question or concern I had, and kept me calm during my anxious 9 months. I moved back to the east coast to be closer to my family this year, I'm now pregnant with my second, and every time I'm driving to my appointment I wish it was her office I was driving to!

Dr. Eskew provides excellent care. He is an extremely knowledgeable physician and I have been…read moreseeing him for well over 20 years. For anyone having ENT issues, he would be THE doctor to see for relief.

Bravo Dr. Eskew, what a wonderful and caring doctor. Dr. Eskew thoroughly evaluated me, he…read moreactually put his hands on me, which most doctors are not skilled enough to obtain information through a physical exam. Most doctors nowadays, only use lab results to ascertain the next steps. Reminded me of how doctors were back in the day when they were good. Great experience from beginning to end, I feel like I'm in excellent hands with Dr. Eskew and trust him implicitly, a really refreshing experience and I highly recommend him. You will have to wait to visit him because he's super busy, but he's well worth the wait! Great staff too! Courtney