The level of service is excellent. Getting the correct hearing device is one part science, two…read moreparts art and three parts patience. The folks at New Sound tested, retested the devise, reconfiguring and reshaping it several times before it was finally right...and far better than the less expensive alternatives. Understand that getting a hearing device is a process, not one-stop shopping.

There should be a warning before you engage in business with this place! My husband bought hearing…read moreaids from them and they did not work well for him at all. He returned them two and a half months ago. Our insurance company had paid half of the cost of these hearing aids and the money has still not been returned to them. We have called this New Sound office many times and have been told that they cannot give us the phone number for the billing department. Today, they said they do not know who their manager for this location is and do not know how we can get in touch with anyone about the problem. Amazing! The Attorney General's Office will be the next one we contact to complain, and also the Better Business Bureau.

Dr. Brown did an absolutely phenomenal job, office staff was professional, prompt, and waisted no…read moretime. This is the best experience Ive ever had in medicine!

This was not a good experience from beginning to end. I called in due to sudden hearing loss. The…read morereception staff refused to accept I was a previous client, asked me for all my details and then refused to make an appointment until I had my insurance information. Explained this to Dr who said he'd look into it but excused his staff lack of customer service. Never heard anything back. Dr advised me to have hearing exam in office, which took all of 5 minutes (never have I had an exam so fast), then proceeded to allow me to leave office without explaining urgency of treatment. She was exceptionally rude. Called another ENT, they had me seen within 24 hours, hearing test 20 minutes and clinical diagnosis with immediate treatment. I cannot recommend this office

I had a great experience with Dr. Penaroza today-- she was patient and informative when I brought…read moremy son in for a new set of hearing aids.

Was looking for an audiologist closer to home, but seems over-priced with other companies I have…read moreused.

First time I've ever had hearing tests ... I've had hearing issues for a while now and finally…read moredecided to see a specialist. Dr. Dharamsi explained my test results and had the answers to all of my questions. Going forward, I definitely feel like I'm in good hands for my hearing care.

Oustanding in every way! The office staff, nurses and doctor…read moreare professional, kind and efficient. Dr. Dharamsi diagnosed and treated a chronic sinus problem that had been a life-long issue for me. He worked a miracle in my opinion. He takes his time and really listens. A doctor with a huge heart!!

My husband and I have both been seeing Dr Nugent as our primary care physician for around 6 or 7…read moreyears. We love that he is close by in Bee Cave. The office is nice, new and clean, easy to get in and out, never super crowded. Front desk and all the nurses are great. I also appreciate the "MyChart" patient portal app and website. It's easy to make appointments online and to communicate about prescription refills, questions about lab results, etc., all online. You can compare your current labs against past results in a graph or just a list too. Very useful and easy. We both find Dr Nugent to have excellent bedside manner. He's very easygoing, gives you his opinion and explains your options without being pushy or overbearing. I find him to be very sensible and moderate in his recommendations. My husband is very nervous going to doctors in general so I am so thankful to have found a doctor he feels comfortable with and who he is willing to go and see when necessary. It used to be a major ordeal for me drag him into a doctor's office. So glad it's not like that anymore. Phew! Highly recommend Dr Nugent to anyone looking for a good doc in the area.

One of the most knowledgeable, competent, caring physicians out there. Visits are never rushed, and…read moreDr. Nugent examines the whole picture before consulting the patient. An absolute asset to the medical community in Austin, TX.

Dr. Bennett is awesome. I hope he never retires. He is so knowledgeable about so many things and…read morekeeps up on all the new stuff in medicine

Dr. Bennett is a highly reliable and well-respected physician, both among patients and fellow…read morespecialists. He has provided outstanding care to my entire family of four. Every specialist he refers us to has been top-tier, reflecting his excellent judgment and dedication to our long-term health. Thank you for keeping us healthy. 5 + star review