I visited for a hearing exam to explore the cause and treatment options for my tinnitus. I was…read moreimpressed by how thorough and thoughtful the examination was. It was a positive experience, and I learned a lot in the process. Everyone was kind, communicative, and professional.

Brenda, just as she has done in the past, went way above and beyond to find a solution for a…read moreproblem with one of my hearing aids when they were well out of warranty and the manufacturer was less than helpful. Very friendly problem solving attitude all too rare with so many establishments.

Dr. Jill Davis at Victory Hearing and Balance has been my audiologist for more than 10 years. She…read moreis truly outstanding. She is highly professional, extremely knowledgeable, and an expert in her field. Besides her pleasant personality and demeanor, what stands out most is her determination to find the absolute best hearing aids for my specific needs and lifestyle. She doesn't rush through the process; instead, she takes the time to thoroughly explain my hearing test results, discuss different options, and patiently answer all my questions. She is committed to getting the fit and settings just right, making adjustments as needed until everything is perfect. Thanks to her expertise and persistence, I now hear so much better in everyday situations--conversations are clearer, I can hear my ESL students much more clearly, and I'm no longer frustrated in noisy situations or group settings because I can now hear the conversations. Follow-up appointments are through and reassuring. I highly recommend Dr. Jill Davis to anyone dealing with hearing issues. She's not just an audiologist--she's caring, dedicated, and genuinely invested in her patients' success. Five stars aren't enough!

I have had several hearing tests by different audiologists in Austin and they completely missed the…read moreorigin of my problem. I came here based on recommendations from Nextdoor and WOW! Dr Davis figured out what was going on and was able to offer me several solutions for me to choose from. I am so impressed by how thoughtful and thorough she was. I can't recommend d her enough.

Allison has been checking my hearing/hearing aids for three plus years. She is very professional…read moreand thorough. Appointments are always on time. I couldn't be more please with her care and follow up. The front office personnel are efficient and very polite and helpful. I wouldn't think of going anywhere else. Rick. H. Austin

Such a wonderfully kind staff! I called several hearing aid offices and this is the only one that…read moreactually listened to my concerns and made sure that I was taken care of. Im excited to be a part of their practice! Couldn't be more pleased.

Maddy helped me out when I came in for my first ear check and hearing test. She was extremely kind,…read moreknowledgeable, and pleasant to work with. I cannot recommend her and RK Audiology enough. Thank you guys for the great care!

Tony Milesi was awesome. Dispelled a lot of misconceptions I had about my ears, and was very…read morethorough in explaining things and showing me everything on the huge monitor. He was very reassuring, and helped me very much in understanding my tinnitus, my hearing, and relieving me of my anxieties.

I am a new resident to Texas and I needed help with my hearing aids which were failing. I I called…read moreMaxear and spoke with Rich, who is the owner. Rich was fantastic. He spent significant time with me over a two day period. Rich contacted the Manufacturer of my hearing aid to get options on repair versus replace. Rich provided me with several great options for repair, refurbished, or new. All options are reasonable and well thought out. More importantly, Rich gave me his thoughts and recommendations. The service provided was beyond excellent. As well, the price for new hearing aids is by far, significantly more affordable than my prior AuD. I highly recommend Rich and his practice.

Richard is great! Always friendly and helpful. My grandparents have really enjoyed working with him.read more

I was very impressed! I've been struggling with hearing in social situations for awhile. I finally…read moremade an appointment to see what could be done about it. When I first walked in I was greeted by a very friendly and professional young woman who checked me in. I know from past experience that without a good office staff, nothing else will go smoothly. Then I met with Maddy to have the hearing test, and then dicuss the results and options. Maddy was not only friendly, she was extremely knowledgeable. She thoroughly explained everything to me throughout the process, and she patiently answered all of my questions. I can't recommend highly enough. I can't wait to try my hearing aids!

Just wanted to say a huge thank you for squeezing me in on such short notice. Appreciated the help…read morewith cleaning my hearing aids, selecting new wax trap replacements and cones. Super friendly. Good coffee. Great conversation. Top notch service! Go visit New Mexico!!!

I'm a disabled veteran who ask back in 2021 if the could have my hearing aids cleaned. They told me…read morethey lost my hearing aids and said to have the VA make an appointment with them but it took 3 years to get approval and once I went for an appointment the doctor is on ZOOM on the east coast. After fitting the hearing aids still didn't sound right and told I would get use to them. NO. This is the 5th pair I owned and the VA paid around $20,000 for aids that I'll never wear. Said it be 3 months to get an appointment for adjustment. Rude. No communication and I am still deaf. VA LIES AND VETERANS DIE and their Community Care is just as bad.

It's been a year since I stepped through the doors of Dr. Hernandez's office…read more I was angry and frustrated after suffering for years with my hearing loss. I was upset that the whole world didn't speak louder or provide me with a better environment to understand what was being said. After we would go out on the town with friends my wife would state "you didn't say much tonight". I would try to explain how I couldn't comprehend the dialog and just tuned out. I can't believe I allowed myself to suffer for so long but I understand the average patient waits 4 years or more. How much would you pay to get one of your senses back? NewSound makes it affordable to hear again and my life has changed for the better since last year. It's taken me a while to get accustomed to hearing which direction noise is coming from and I for one enjoy the squeals and whispers from my grandchild. Jesse and Dr. Hernandez are a GREAT team and if you're wanting to hear better please seek them out. What........are........you........waiting........for?

He is wonderful! Knowlegable and caring, and a great listener. All the latest equipment and…read moretreatment. Helped me regain some hearing Does take a couple weeks to get an appt., but he is worth it.

We had an excellent experience this afternoon with Dr. Shepard and his staff at Austin Ear, Nose &…read moreThroat Southwest in Oak Hill. We came in to have our hearing tested, and I had a question about a long-term problem with pressure in my left inner ear. We were impressed by the thorough way Dr. Shepard and Rachel, the wonderful (PhD) Audiologist, conducted our exams and explained our results. Everyone was professional, thorough and genuinely friendly. All of our questions answered (in depth) and we even had a couple of good laughs along the way, and I'll never have to worry about my inner ear again!. Every trip to the doctor's office should be so satisfying. We would definitely recommend Dr. Shepard and his team for anyone needing a really good, top notch ENT. Jonathan & Marsha Walker

I've had hearing problems for a large part of my life. I've had a few operations that helped but…read morefinally got the point where I needed hearing aids. I had to go to my Ear, Nose & Throat Doctor for something else and had a hearing test there. The Audiologist let me borrow a pair of hearing aids for a week. I loved being able to hear better and was pretty interested in getting a pair. Their cost was approximately $5,000 for the pair. I went to Costco and took another hearing test (same results for both, I'm missing a lot of high-frequency sounds). Costco had equivalent hearing aids for $1,500 and $1,600. A huge difference in price. I worked with Jaicel, a marvelous young woman who really knows what she's doing. She was really a pleasure to deal with as well. A few months after I got them one of them started acting up. The rechargeable battery in one of them wasn't holding a full charge. I decided to get a different brand rather than have it repaired (you have a 6 month money-back guarantee with Costco). The new ones work even better and I like the way they sound too (all hearing aids sound a little different). My sister, who's been putting off getting hearing aids for a long time is going later this month to get a pair from Costco too. It's sad that Medicare doesn't cover hearing aids. That's a shame as who needs them more than older people? However, saving several thousand dollars by getting professional quality hearing aids from Costco is a big help.