I am so glad that I picked Fencemaxx for my new fence! Brandon was extremely thorough in helping me…read morepick a fence type and explaining the process. I ended up with the Board on Board design with the metal posts and screws. I also used them for staining. Scott and his crew were quick and efficient. I have dogs so it was extremely important to me that it get done quickly. About a month after the fence was done I started to notice that the stain was splotchy and just not holding up. There were also several cracked boards. During the time that the fence was installed and stained, it was raining A LOT. The day before they stained it rained and the day after. The rain basically washed it off in areas. I told Scott about the problem and he quickly took care of it! He came and replaced the cracked boards and re-stained the fence! If thats not great service, I don't know what is.

I want to express my gratitude to Scott who's part owner of Fence Maxx and his crew. They did an…read moreexcellent job building my new fence in Pflugerville. Not only was the work top knotch but their customer service goes above and beyond. After the work was completed I noticed some pickets and a 2x4 that weren't the best. Without hesitation Fence Maxx came out and made everything right. That's what impressed me the most because they didn't forget about me. Lastly, with prices rising on everything Fence Maxx provided me with a really good quote for my large backyard. As a retired ARMY veteran I salute this company for being one of the BEST fence companies in and around Austin. Blessings, Israel Gonzales SFC (RET) US ARMY

Stop searching a fence builder, you found em! From requesting a quote, scheduling, timely…read morecommunication to getting the work done, everything was excellent. Austin and his crew showed up right on time the morning of the work, did a walkthrough with me and they got busy. They easily knocked out some quality work in a short amount of time. The crew were outstanding! They were courteous and professional and cleaned up when they finished. Highly recommend FenceTex! They will take care of you.

Our fence was in desperate need of replacement. After shopping around, we decided to go with…read moreFencetex. Austin was great! He was able to get us on the schedule right away. We had asked for the fence to be pushed back but didn't have the time to clear the brush out. Austin's crew took care of it for us! They arrived on time and didn't leave until the job was done! We really thought it would take them 2 days for the removal and install, but they got it all done, including putting 2 gates in. We're really happy we stayed local with FenceTek. They even came back and removed the concrete from the old posts. I can't recommend them enough!

Abe Oeltjen and Austin Deck Company added a 16x20 2nd tier extension to our current deck. The goal…read morewas to create an "Oasis" feel entertainment area. The outcome - a beautiful deck overlooking the hill country landscape with amazing night time views of the stars. We could not be happier. The crew was efficient, polite and completely recreated the style of the existing deck so it does not look like an add on. We used Austin Deck with a former home deck and knew they were an exceptional company. We highly recommend them. Debbie H.

Excellent communication by Sloane throughout the project…read more Very satisfied with the process from start to finish I would recommend Austin Deck Company

We had the opportunity to hire Carlos Gomez and his skilled crew on several projects over the span…read moreof three to four years. Each project has significantly improved our condo by adding both aesthetic appeal and enhanced functionality. The last recent project (2022) was a comprehensive kitchen remodel, where attention to quality, value, and detail was evident in every aspect--from custom cabinetry and high-end appliances to precision craftsmanship and thoughtful design. We are extremely satisfied with the results. I highly recommend them for their professionalism and expertise.

Trustworthy, professional, confident timelines, friendly and they make good suggestions how you…read moremight do things differently for less money or without the stress.

Todd and his crew helped fix our deck!…read more My family lives in the Oak Hill neighborhood in Southwest Austin and Todd came out to provide an estimate on the same day I reached out. We had some issues with wood rot and they quickly replaced the damaged boards and then restained the deck. I'm very pleased with the final product and it came out much better than I could have hoped for. Would highly recommend to anyone in the Austin area!

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

We had a great experience with NF. Initial consultation: got here on time and very friendly. We…read morehad three homes that we had him build, one on each side and gave us a great deal. One was privacy, on front, ours was iron on front and it's about an acre the had to fence off on 3 sides with chain link & the other neighbor only had the posts put in because our ground apparently is not made of dirt, just rock and unlike us, that neighbor has some great carpentry skills. We also had several stone columns. The masonry guys came on the date scheduled & on time. We were amazed at how quickly they went up. Employees were very nice & gave us our privacy. No slacking off. Very respectful. It was near the holidays so it took a little while before the front went up. went But they also had to order additional parts for a change our neighbor made. They came earlier than scheduled. Those employees were also great. Never saw them even turn to look at our home as they walked back and forth through the back (our many windows have no curtains). They came on time, never saw them slack off. I don't think I even saw them leave for lunch. When they were done for the day, they cleaned up. The foreman even noticed some materials we didn't order that would help keep the fence from moving around. So it was ordered & they installed same day. Not only that, the only winter day we had in texas happened to be the last day they had to finish. He asked if they coukd work on sunday & we said of course. But he told us they might wait until winter was over, on Monday. But the next day on Sunday, when it was crazy cold, they showed up and by the end of the day they were done! Foreman came to ask if it was all good. And then they left on their merry way. Our emails with questions were answered promptly and usually the same day. The fence looked great. A couple weeks later, maybe earlier, we received another email to check in on us & find out if there was anything that we needed. Highly recommend.

I'm writing this review for my overall experience dealing with Northwest Fence & Iron and not for…read morethe finished product. Everything went fairly smoothly up until the day of the installation of my iron fence surrounding my home. A few days prior to the scheduled installation, I asked the representative if there would be someone supervising the installation who speaks fluent English. He said there wouldn't be anyone supervising because his wife was scheduled to go into labor on that day. He reassured me there would be no issues and the workers would know EXACTLY what they needed to do. I reiterated to him how important it is they install the iron fence low enough to prevent my dog from digging a hole escaping. I reluctantly agreed to proceed with the installation based on his reassurances. The day of the installation, the workers showed up at my door and the first thing one of the workers did was hand me a cell ph and someone with Northwest told me, "Can you tell them where to install the fence" I told him I already went over all this with my rep and I do not feel confident communicating with workers who do not speak English. I ended the call and immediately called the rep and told him that someone needs to get down here and communicate everything we had already went over. The rep came down and told the workers where to install everything. I asked him who I should contact at the office if there is a problem and reminded him what he told me about the workers knowing exactly what they need to do. He responded by saying, "I thought it wasn't an issue to you that they don't speak English?" This was NOT what I stated and told him I only agreed to allow the installation to proceed because of his reassurance they would not need any additional guidance during the installation. Sure enough, after they got started prepping the ground and installing the fence, the gate was being installed too high, leaving a large gap at the bottom, and I tried to communicate this with the workers with no luck. I told the workers to stop completely and, at this point, I was really starting to lose my patience. I immediately called the Northwest office and told them the fence was being installed too high from the ground and how they needed to send someone over immediately or I would be sending the workers away for the day. They sent someone down about 30 minutes later and he communicated with the workers, the proper way to install the fence. I asked the supervisor to stick around to ensure there were no more issues. They 'completed' the installation and they had forgotten to attach adhesive to the caps on the fence posts as well as failing to install the latch on the side gate. They had to return two separate times, requiring me to take time out of my day to be here, to complete the gate lock installation and attach the caps properly. I also started finding pieces of sharp metal in my lawn they failed to clean up which posed a major safety hazard for our family and dog. All of this nonsense could have been avoided if the representative assigned to my project would have scheduled the installation at a time when he could have been present to supervise and inspect the work being done by the subcontractors they hired...

Absolutely phenomenal…read more Eddie is a stand up character with excellent customer service. He was the most responsive, and easy to deal with business out of all of the fence contractors I contacted. He was able to get us a quote and a eyes on survey speedy fast with no problems. His team works quick!! These guys knocked out 2 properties in less than 2 days. And not to mention the fence is perfect, no imperfections whatsoever. I will absolutely be contacting Campbell's Quality Fence for any of my future fence needs. Thank you!!

Eddie Campbell and his crew did a fantastic job replacing part of our backyard fence. He was easy…read moreto work with and he showed up when he said he would to get the job done and done quickly. Charged a fair price for the work, too. Highly recommend.

In mid October, my tenants informed me that the backyard deck was in rough shape…read more It was. Cracked boards. Sloping edges. Definitely an overall liability. That's when I turned to Google and Yelp and found Griffin and Texas Deck Builders (True Built Fencing, the parent company.) After the initial quotes, and explaining our tight finances, Griffin pulled together a smaller quote to replace deck boards, the outer beam, and re-stain the deck, which we gladly accepted. Griffin went above and beyond in the follow up (which most other quotes we received didn't do), and while on-site, he was proactive and noticed that our fence and gate needed work - and cut us a pretty great deal since they were already there. The entire job was done within days after we committed, and our tenants couldn't be happier. The ratings on Google are true - these guys are the best. Don't hesitate to reach out to them. (I'm including some before and after pictures here for context.) Thanks for looking out for me and my tenants, Griffin. We very much appreciate your communication and effort.

I had the pleasure of working with Tim Edgar. From start to finish Tim came through! Explained…read morematerial options used to erect a new fence. Options for height. Estimate reasonable. His crew showed up very early and were ready to go in the morning. They didnt take one break! Did a 8 foot 96 sq, foot cedar fence in half a day. With three dogs I so appreciated their time frame. I highly recommend this company if you want your fence done right at a competitive price. Thanks Tim and crew! Linda Luebs