we made an appt for our Rv, stranded here, waited 3 days for an appt that was set up and garanteed…read morefor them to tell us they don't work on rvs and the website and advertising being a lie. a total waist of our time

I am an retired ASE certified auto mechanic. After replacing the struts on my vehicle I took it to…read moreBob Sumerel for an alignment. They took the vehicle in and after five minutes returned claiming that it needed additional parts replaced that where no worn out at all. I didn't show them my ASE card cause I immediately knew that the policy there is to sell unneeded parts and work to their customers. I own five vehicles and I will no longer purchase any tires or have any alignment work done there in the future. Also they return my car with grease stain all over my tan carpet, very unprofessional.

For a woman wanting him was never fought a battery on her own yet we had not we have been there…read moremore than once. The fact that they could not find either my husband or my information makes me feel a little Scam about this battery did not last its life so shouldn't I get a new one versus the last one I had was a plus I was told that was five year but the one that was recommended lasted three year but I'm not really sure why that was the right price for a three-year so it wasn't busy maybe cause it was Father's Day weekend but the guy assured me times two different guys that they would be able to get me in and that I appreciate the guy was very thorough and investigating what kind of car hand before my battery was given to me, but then I thought they were getting ready to call the police as if maybe my name didn't match up to the car a little uncomfortable, but that's their job I get that other than that. No complaints just didn't want to pay over $149 for a battery of the last three years that's all, but other than that I would say do your homework a little more on what type of battery you should've asked for when I was told if you just tell him what kind of car you have they will point to the battery you need. I think the initial battery that lasted so long was the cheapest of all of them and I'm not quite sure this one that looks at the same as mine is gonna be that much different

Though it took a while for my car to get done,as they were busy they had great customer service and…read moreI've had no problems with my new tires.

From the moment we got to the lot everyone was very nice and helpful. It was so easy to go and…read moretest drive . At anytime did I feel pressure to buy . David was very helpful and made the car buying experience easy and not stressful at all. So go see David and get that car you have always wanted

BEWARE!!! I could have been seriously injured…read more Well I purchased a 2015 Chevy Cruze from Jeff the beginning of 2019 I shouldn't have let myself get rushed through it, the test drive went great Everything seemed ok When it came time to see the service and inspection report for the vehicle Jeff looked for a bit and said he couldn't find it in the system and blamed it on the car was at the Harrison location before bringing over to the Aurora dealership I should have immediately should have stopped and put my foot down but do to the used car salesmen tactics I didn't and he said he will track it down Fast forward a few weeks I had to go to the BMV in Harrison so I decided to stop by and see if they had any reports on it the gentleman over there looked all over in and out of the system nothing other than the motor had a bad smoking problem (I was never told of this) and was sent to get it fixed under warranty at a Chevy dealership that they work with The inspection was never done until that day weeks after I bought it when we had snow and ice in February He sent me down to the shop down the road further into Harrison to have a oil change and The inspection report done on it covered by them Do to me not being the one paying for it and that they hadn't been paid they couldn't let me look at it. I was about to get a glance at the report for a quick second I remember seeing a Check mark in a red box (I'll explain that later) I never did follow up with the report and have yet to see it to this day Fast forward a few months to the second oil change at the same location (Was very expensive do the full synthetic do to the turbo $89 vs $39 at a Chevy dealer) they come in to the lobby and say the tires on the car are completely worn out and they can't even rotate them (the car did have skidding and hydroplaning issues with them and I drive 30 minutes to work and curvy roads on the west side of Cincinnati)they highly recommend I get a new set. At the point I wasn't expecting to have to buy tires for a long time I had to buy them because every so often I had to drive my very young niece to places for my sister every so often so I forked out about $500 for tires A few months later this is in the winter I'm on my way to work and stop to get gas, I go to start it and the battery dies resulting in having to jump the car to get it started I was told by Jeff about a warranty on the battery that if the battery goes out they go through a company that will be $100 of the price of a new battery I gave them a call and come to find out they haven't done that in over a 1 1/2 years or so So the next thing I did was call Jeff to work something out, he basically said I'm out of luck resulting in me having to buy a new one full price Now this is just recently in July I decided I wanted to look at trading the car in before 100,000 miles hit so I found a car on this website and drove over there It was a really nice light blue 2015 Kia Soul + with about 81K on it I told him I was highly interesting in the car At that time they hadn't gotten it into the service shop to do a inspection on the car he said it would be ready Saturday (this was a Thursday) It obviously needed tires quite badly it literally looked like the previous owner took it out track racing and burned up all 4 tires the fronts were the worst I said that's fine He recommended I come in at about one and I'm the first one that was interested in it so I basically had first dibs on the Kia It's now Saturday as I was about to walk out the front door I get a text from Jeff telling me the Kia was just sold At this point I snapped because apparently all they care about is money and that's it They don't care about making sure your well taken care of they just put off the normal fly by used car lot salesman If they would have truly cared they would have called me as soon as they got that report and say the tires of the Chevy were shot as put by the gentleman at the shop If I had wrecked with those tires i would have sued them so fast I will never return again

Have had to take my car here a couple of times. Once for breaks and rotors, once for failed axels…read more Both times the work was done quickly and at a reasonable price.

2 x I've taken my cars to Tire Discounters. 1rst time, I bought brakes. Got home and looked, they…read morehad broken a brake line mounting bracket and tywrapped the piece to MY SHOCK!! Never said anything about it. 2nd time, bought two tires. One of them had a slow leak. Still have the leak on a new tire. Said they couldnt find it.Dont waste your money or at leasr inspext their work before leaving

I was "verbally" quoted a price for 3 catalytic converters on my car for $3000 from tire discounter…read moreon eads parkway Indiana in Lawrenceburg. I agreed to have the work done. when I got my car back it started making noise so I took it to a muffler shop and they told me it was my catalytic converter and the 3rd one was NOT replaced!!!! original to my car. so I took it back to T D and they (Nick the rude manager) asked if I had my quote and if I cud prove it? I didn't even know my car had 3 catalytic converters. my quote was verbal from another manager named Cory. So my fault not getting that in writing. buyer beware. I'm an older person on SS -this was a ton of money for me. protect yourself out there and find another shop for your business.

Great customer service from this team! Thanks Tony and team!…read moreI appreciate the level of the detail and quality of work from the employees.

So normally I change my own oil, was busy so I took my 2011 scion XD here several months ago…read more Changing oil today myself! These untrained stupid people put my oil bolt on way to tight, after about 30 minutes of making sure I didn't strip or break the bolt I got it off, change washer because it was ruined from the guy that either didn't know what he was doing or was a jerk, went to take off plastic cover with my oil wrench, it's so tight I can't get it off with even a breaker bar! So now I know the guy is again not to smart or just a angry jerk. I gotta go get a large pair of channel locks to attempt to get it off, you only supposed to make sure it's snug! They charge $100 to only screw up my car! Don't waste your money or time. This place should close its doors permanently. Do not go there! Horrible horrible service.