I switched to about 8 months to Hyatt and every time I needed the refill request from my doctors…read morethey were always sending the request to Aurora. Even after me stating at least twice a month I switched to Ascension. My previous doctors from Aurora would call and say to me I needed to reestablish care with them before they would consider giving the authorization to fill the script. I have some serious medical conditions such as a seizure disorder anxiety depression diabetes and stage 3 kidney disease. So this kind of mistakes were life threatening and caused me to be hospitalized several times due Hyatt's error in communication. I'm in the process now of switching pharmacies before I DIE WAITING ON THEM TO DO THEIR JOB PROPERLY‼ Thinking about obtaining a lawyer so they can pay my last 2 hospital bills plus pain and suffering.

Back in Pandemic days, we came here to get tested and it was super easy peasy. As large as their…read morelot is, there was a line along Layton Ave., backing up almost to the 13th street intersection, when we arrived. The line moved fairly quickly, and the people in the lot were very organized, considering the amount of cars waiting. It took a while to get to us to do the actual testing, due to the amount of people, but once we were taken care of, it was quick and efficient. We were able to be on our way within minutes, and received our results within 2 days. Highly recommend! 30/2023

I have used this particular pharmacy for years, as it has been across the street from my home since…read moreits inception. I have seen multiple pharmacists come and go and ironically every single bad experience is when Mohamed is on duty. EVERY. SINGLE. TIME. I called the pharmacy at 2pm and left a voicemail. He returned my call at 3:30pm and advised me my prescriptions would be ready within the hour. I arrived at the pharmacy at 4:45pm. I was told by an unnamed pharmacy employee that one script (of 3) was filled. I advised her that there should be 3 and her reply was "yeah, and one is ready" I explained how I spoke to Mohamed and he advised me they would be ready in an hour. At this point we are at almost 5:00pm. I sat and waited while she did lord only knows what. What I DID see her do was completely ignore an elderly woman for 10 minutes who left the pharmacy counter. She and Mohamed then tried to justify their "promised" time of 5:09pm (this time was "promised" when Ms. unnamed no name tag started the expedited/waiting process. When I offered up my call log she had no response. Every single time there is a prescription issue HE IS INVOLVED. Please do your corporation a favor and get rid of him.

Consistent with my experience at other CVS stores, this shop has a large personal care section,…read moreover-the-counter medications, greeting cards, candy, sodas and of course a full service pharmacy. The lighting was good, the shelves were stocked and I even managed to find the exact gift card I was looking for. All tops!

Great staff Great pharmacy Products are too expensive though I pay about 2 or 3 times more for…read moreproducts then Dollar General. The manager is very nice and always engages with customers.

Waiting FOUR DAYS for a prescription to be filled. I hope this is one of the stores that is closed…read moreand they all lose their jobs!

I go three meds every month and the meds are never right. I go through the drive threw thru. The…read moremeds were wrong so I went inside and the Manager said legally they can't take Meds back. I said I just went thru the drive thru. When you get bag stapled shut and You can't see what yo are getting. Now this month I got a text that my meds were ready . I go to Pick up and it is Only one med. two days later another text another trip and nothing on the third. I am no longer driving cause of a Brain illness. I have to make trips there

A better than average Walgreen's in that it's not just clean and well stocked, but the workers here…read moreare pretty efficient. I've never had to wait in a long line that wasn't moving.

No one ever answers the pharmacy phone here. If you wait until they close the message changes from…read more"we're sorry our staff is answering other calls. Pls hold. We'll be with you shortly" to "we're sorry. The pharmacy is closed. We will be open tomorrow at blah blah blah".

Oak Creek pharmacy did not have critical meds ready despite phone calls and promises. Foreign staff…read morenot compassionate or caring. Will stand around and talk while saying they don't have enough staff. This pharmacy has really gone downhill. I asked what I could do to have my medication ready on time and the pharmacist said that there is no way to ever make sure meds are finished as promised or on time due to lack of staff. Save yourself the headache

The "fill-in" pharmacist on 27th & College, the last week in May, 2024, stated, "You spoke over…read moreher, now I am talking over you. I didn't speak over her. She interrupted me, and I finished what I was saying. I asked her to come to the window. She did not. She could have gotten all the requested info from the drive-through window area. She got the info she asked for and then came to the window where she stated, "If you had asked me to come to the window, I would have." I did ask her. She just wanted to argue and give me a hard time all the while she HELD onto my debit card and prescription. Smh. I finally rolled up my window to stop her non-stop instigatative behavior. She got the point, and THEN she sent my card and prescription through the drive-thru window. I changed pharmacies. I admit I was not the model customer. It seemed she wanted to continue arguing because she held onto my card and prescription instead of simply sending it through the drive-through window. Within 2 days, I transfered my prescriptions elsewhere and filed a complaint. She is the heavy set brunette. Steer clear of her. You've been warned. The pharmacist on duty that day backed her up and was foul. If you can't handle a customer service job, leave. If customers don't like the service at Walgreens, don't shop there again. I won't.

No line when I walked in, long line when I found the glue I wanted and that's all I needed. Not…read morereally the Walgreen's fault the line was long and slow, all 5 people ahead of me seemed to be using credit cards through the check out scanner for the first time ever in their lives. What are the odds. Did you know the first point of sales credit card check out scanners were made by Verifone, a Hawaiian company back in 1981? I feel like that's been plenty of time for people to get used to them, but maybe I was just impatient. So I saw someone getting checked out at the photo counter (speaking of vestiges of 1981), she watched me walk up to the counter, finished the sales with the gentleman she was with (was he getting glossy prints from his Kodak Instamatic? Did you know that in 1981 Poloroid sued Kodak for copying their instant film idea? It took Poloroid 5 years in court to win that one), made eye contact...and left the counter! So, I had to return to the long line, which was now one person even longer. This wasn't the fault of the young lady working the counter, she was pretty efficient, patient and improbably cheerful. The store is clean, bright and typically stocked. Unlike CVS, they still sell cancer causing addictive drugs here, which I suppose is a positive if you still smoke but as an ex-smoker this really bothers me.

I know, 5 star review for Walgreens? During holiday rush and cold/flu season no less?…read more YES! I stopped yesterday to get a few supplements and pick up two prescriptions. One associate hunted in the store and online for one supplement with no luck, but all the rest were steeply discounted. One prescription was awaiting some details before it could be filled, but staff unsuccessfully checked for my provider one more time. Throughout staff were pleasant and professional. Today when I returned for the script, I was greeted by name by Cesar who let me know that he had called again without luck, but would try again while I was there. 5 minutes later I left with my prescription in hand. The group behind the counter worked as a highly functional team. Well done!

My only regret with this review is that it's a few years too late, and I'm not sure if the current…read moreworkers there are just as incompetent as when I sought service there, but I don't figure I'd be interested in finding out anytime soon. And with my recommendation, neither should you. Here goes. If I could give this Walgreens zero (or negative) stars, I would. Being so traumatized years ago at this location has left me only recently able to reconcile with how I was treated, giving me an ounce of courage I finally have to share my experience. I rarely get ill and rarely need to seek medication at the pharmacy, but I usually accompany other older friends when they need help and support at the counter, so I know how this works. This first direct and personal interaction for me though left me truly shaken and I will not go or step into any Walgreens ever again. The pharmacists loudly asked me to "verify" my condition in front of other customers, which put me in a vulnerable spot. Their tone was "are you sure" that I had [fill in the blanks], and they wanted to know what I was using the medication for, even though THEY clearly knew what it was for. Only later, after sobbing into a puddle of tears, in the parking lot, speaking to my doctor on the phone that I found out that the pharmacy had called THEM just prior in order to verify my condition WHILE I was waiting to be called for my medication. The fact that they called my doctor is understandable and it made sense, but then they preceded to embarass me in front of a long line of customers in the pharmacy where my neighbors probably also go to? I asked why they were asking me this and provided a mumbo jumbo answer. Well, my truth to God answer for them is that, up to my long and living years, and up to that waking moment, I've not yet met a group of inhumane AND unintelligent human beings put together. Never have I met a group of healthcare professionals, so unprofessional, unkind and with a lack of empathy, that disregarded the sensitive information of their customers. Forget the hippocratic oath, Walgreens has the hyprocrisy oath. Never again!

Service and Value!! Well they didn't tell my daughter my…read morescripts could be over the counter purchased or check with Good RX. Even with good RX 20-30 dollars less. Wow!!!!! I live on a limited income and this super matters to me. She said they didn't even tell her what the medications were. Livid, PS: Please post this so others know. So they didn't tell my daughter either that scripts even Lidocaine patches in a box can not be returned if labeled a script and almost half the price on Amazon by the way. As other other prescriptions not covered by my Medicare. Well as I said my funds are very limited. I have an ill dog I could have used this for too. I am Livid and will be changing pharmacy before my next scripts. Actually even less than one star to me.