This was my son's first dental appointment and the experience was excellent! The team was super…read morekind, calm and engaged with my child. They gave clear directions he could follow, made him feel comfortable and provided excellent care. I thought he had a cavity but it was a stain that was cleaned quickly. I made an appointment for six months out and I look forward to bringing him back! Thank you Up Valley Pediatrics Dentistry, we'll be back

From the owner: Up Valley Pediatric Dentistry, led by Dr. Kim Nichelini and Dr. Angie Ring, is dedicated to…read moreproviding high-quality, individualized care in a warm, kid-friendly environment. Our team partners with families to deliver gentle, comprehensive dental care that supports each child's comfort, confidence, and long-term oral health. With a strong focus on prevention, education, and early intervention, we help children build healthy habits that last a lifetime. Using modern techniques and a compassionate approach, we ensure every visit is positive, empowering, and tailored to your child's unique needs. From routine checkups to specialized pediatric treatments, we're committed to helping every child feel safe, supported, and excited about their smile.

Ya'll ready for a superhero/save the day story? Well, here it comes…read more So, Dr. Angie and the staff at Napa Pediatric Dentistry are absolutely amazing. I hope they all move to Illinois so I can have them be my kids peds dentist location. My family and I were in Santa Rosa for a family wedding. The wedding was on a Sunday and my 23 month old daughter was the flower girl in the wedding. Sunday morning at 7:30AM my poor girl tripped into a set of stairs and knocked several teeth loose (one horribly loose). After some emergency consultation on Sunday we knew we had to wait until Monday morning in order to attempt to have someone see us. I called atleast 2 dozen Dentists, peds dentists, and periodontists within a 30 mile radius on Monday morning and every location was either closed, docs were gone or they didn't see kids. I was lost. My baby girl was in pain. And I didn't know where to turn. Fortunately, Dr. Angie's office was recommended for me to contact by one of the practices that couldn't see me. It would be over an hour drive but after they heard about our situation they vowed to try and squeeze us in. Keep in mind they had a fully booked day and were short staffed. We made the drive and they squeezed us in between patients, all while respecting the appointments and privacy of their current patients (not an easy task to do! I was impressed). They did a visual examination of my daughters teeth and knew xrays were needed right away. After Xrays, it was apparent that a tooth needed to be pulled. My wife and I already knew this and so did Dr. Angie and the team, but proper examination was needed. My poor girls teeth looked rough and it had to be done before we headed home. Dr. Angie and her team exceeded any expectation of bedside manner, love, care, comfort, and expertise that I had walking in there that day. We completed the procedure and 10 minutes later, my daughter was visibly doing better. We are home now and she is a happy girl. We have to keep a close eye on the other affected teeth, but she would not be where she is if it wasn't for Dr. Angie and her team. If you all decide to move to Illinois, I will be the first to sign up my kids as your patients. You brought more than just care to my baby girl, you brought it to all of us. Thank you! Thank you! Thank you!

Ok first off, OMG THEY ARE AMAZING!…read more My 2 year old always puts up a struggle when we brush his teeth in the morning and in the evening. He was a bit hesitant when we walked in but the assistant (sorry I forgot her name) was so gentle, sweet, and really caring. I seriously thought he would be fighting the entire time and he literally let her look at his teeth with the mirror and all the tools without a fight/cry/whine! Hands down the best experience... FYI, it was his first dentist appointment!

I took my son here today for the first time and it was an amazing experience. Dr Susie Ryan is very…read morekind, thorough, patient and has great bedside manners. The dental assistant Dulce was gentle and encouraging. And the front desk ladies are welcoming. I never thought my autistic son would be able to sit through a whole dental appointment! Looking forward to future appointments.

Dr. Ryan is amazing! My daughter has quite a bit of anxiety and Dr. Ryan is magical!! Best…read moreexperience. Highly recommend!

We are so thankful for Dr. Austin and his amazing team. My 1 year old son had a tongue tie…read moreprocedure to help him with swallowing solids. Dr. Austin and his staff got us in quickly, were thorough, and went above and beyond throughout the entire process. We are beyond grateful and my son is now swallowing without any issues. I can't thank you all enough. Thanks for everything!

There is great customer service and the staff is really really really really really really really…read morereally really nice and helpful. five star 10/10 would recommend

My 9 year old had not seen the Dentist in more time then I'd like to admit... he has extreme…read moreanxiety and is very sensitive to light and sound. The entire staff made us feel so welcome and comfortable. Squeezing us in at an earlier appointment from the start. Getting checked in quickly with Sarah and Gina at the front desk! Chelsea had so much patience and explained every little step to my nervous guy as she cleaned his teeth AND successfully got his x-rays. Dr Shaffer was a very calming presence and everyone respected my sons boundaries and never pushed or rushed him to get anything done. Not to mention the facilities and the aesthetic of the place looking amazing. I'm so glad my son has a place like Howdy Dental to put him at ease. I highly recommend them.

Howdy was amazing, they did such a great job with my daughter. She is happy to come back.read more

I wanted to provide an update to my original review following thoughtful and professional follow-up…read morefrom Dr. Amber. After my initial experience, Dr. Amber personally reached out, reviewed what happened, and took full accountability. She acknowledged that a mistake was made regarding the cost estimate for my son's visit, specifically that the cost of required X-rays had not been factored into the quote I was given. She agreed the situation was not handled well and confirmed that there was no reason the correct estimate could not have been provided upfront. Most importantly, Dr. Amber honored the original quoted cost, which I truly appreciate, and took concrete steps to address the issue internally. She shared that the staff member involved has been written up and placed on a performance improvement plan, with clear expectations around customer service moving forward. That level of transparency, accountability, and leadership speaks volumes. I want to be clear that my concern was never about the medical care. The doctor and clinical staff were kind, informative, and wonderful with my child. This was a front-desk service issue, and I appreciate that Dr. Amber took it seriously and did not dismiss my experience. I'm updating this review to reflect how professionally the situation was handled after the fact. One person's actions should not reflect an entire practice, and I respect the way this was addressed. Thank you again to Dr. Amber for taking the time to follow up and make this right.

The staff are friendly. But we're always WAITING for so long to see the dentist. Our appointment…read morewas at 8:30 AM and is almost 9 and we're still waiting for something that was supposed to be a quick application. This is very frustrating. As a working parent who doesn't have all morning to hang out at the dentist I wouldn't recommend. This practice is also not recommended in a lot of the mom groups for Sonoma County/neurodivergent kids. We're done. --- ETA: I want to add context to my earlier review. After I posted my review, the dentist entered the treatment room and confronted me. She stated, very loudly and repeatedly, that she is having a family crisis and asked if I realized that they are "people too." I expressed sympathy for her situation and explained that our frustration stems from a pattern of being kept waiting 20-30 minutes at multiple visits, which is challenging when balancing work and school schedules, particularly with a neurodivergent child. However, Dr. Amber was clearly dysregulated and stuck on a loop. She did not want to have a conversation. She did not want to explain the situation in a way that would salvage the dentist-parent-of-patient relationship. She wanted a punching bag for one-star reviews. I absolutely empathize with personal emergencies and family crises. However, being confronted in a raised voice repeatedly in a treatment room in front of my child felt inappropriate and unprofessional. If a provider is experiencing a personal emergency, I would much prefer appointments be rescheduled or covered by another clinician rather than having that distress spill into patient interactions.

We are so thankful for this dental office. My 1.5 year old needed a fix for a chipped tooth and…read morethey took such great care of her. We won't go anywhere else for our baby's dental needs! All of the staff is super friendly and made us and our baby feel comfortable.

Thank you for always being so kind and patient!!! Our son loves his dentist! I would highly…read morerecommend Eastshore Dental!!!

My child has been seen by this office for the last 6 years. This experience i just had with her…read moreoffice due to my child needing dental work is disappointing. This office uses an anesthesiologist named Dr. Ramos and I had a horrible experience with dealing with her and her assistant Janine when needing some additional clarification for a procedure my child needed, and zero contact with Dr. Ramos as well. Dr. Hsia did not do anything to assist me with getting this worked out and actually refused to continue care for my child after 6 years of doing so when there was no issues with her it was just the anesthesia team which is odd. Wouldn't you think the dentist that has been caring for your child for 6 years would do everything they could do ensure that they remain their patient? Nope... she didn't care in the least to assist with the anesthesiologist that they willingly use for their patients. If your child needs more than just a cleaning i would suggest treading lightly as asking clarifying questions is an issue for this team. As a parent its your job to advocate for your child and If you want a dentist for your child that will care for them and also throughout the process assist you and reassure you that your child will be safe and cared for I would recommend against using this office. I hope that Dr. Hsia realizes how great her receptionist Lourdes is and treats her good, because the way that she handled this disappointing interaction was far better than Dr. Hsia and Dr. Ramos & Janine Combined.

So glad to have a pediatric dentist in town!…read more Front office very friendly and made scheduling, and checking in/out a breeze. Dr Lynn was thorough and patient, explained everything in a way that was really easy for us to understand. Our toddler started out very apprehensive but ended up doing ok, and ended up not even wanting to leave so he could spend more time playing in the lobby. Afterwards he said he would be ok going back again. Definitely a win!

My son has received the best care in this office…read more The staff and Dr. Rochelle are AMAZING! Lillian at the front desk was so helpful and reassuring with all my questions. Today my son came in for two fillings under oral sedation and use of laughing gas. The whole team made my son feel extremely comfortable which in turn had me feeling comfortable. My son has several allergies and had many previous reactions so I did come in a little anxious myself. As a manager in healthcare I always tell my staff that we need to treat our patients like family. At todays visit I felt just that from Dr. Rochelle and her team.

We were patients at this practice for several years. While our children generally enjoyed their…read morevisits and the hygienists were consistently kind and patient with them, our overall experience declined over time. As parents, we asked reasonable follow-up questions about our children's dental care. Unfortunately, these questions were often met with condescension, inconsistency in information, and a lack of transparency. The final straw was receiving a written communication that included a highly inappropriate and alarming term, which even if sent accidentally, significantly undermined our trust of this practice and their sense of professionalism. Because of these issues of the practice, we've decided to seek care elsewhere. This may be a good fit for families who are comfortable not asking many questions, but it ultimately was not the right fit for ours.

Great staff Great dentist.... She is wonderful, plus she…read morecares The dentist always wants you to have a good experience... there is no pressure nor pain, on her dental work.

Excellent care for our entire family…read more We love the staff and service. Always the best care and advice to keep a healthy smile. They keep late hours too. Thank you for all you do.