We had Brandon & his team come out recently to detail my 2008 Nissan Sentra, I would think it to be…read morenew if I didn't know better! They were prompt, communicative and friendly on top of performing a very quality job. I had a decent stain/discoloration on my drivers seat, plus two little kids so this service was long overdue. After they were done, there was no evidence of the stain and you wouldn't think there were any kids in my car! Even smells like a new car! Would recommend this team!

Brandon and his team did a phenomenal job detailing two of my cars. They did a full detail on my…read moreJeep to get it ready for sale. They brought the interior to mint condition and the leather seats look amazing. There was also a decent amount of dog hair in the trunk and they got every single stand. With their help, my Jeep will sell right away. Issac spent hours detailing and steam cleaning the inside of our commuter car. He was able to get years worth of stains out of the cloth seats. The dashboard and door panels look brand new again. Every nook and cranny you could think of he paid attention to. I highly suggest Dedicated Mobile Detailing if you're looking for services with great attention to detail and treating your car as if it were their own.

I just needed a quick wash so I used the touchless car wash. Pricing for the touchless car wash is…read moreaffordable/comparable to competitors. I opted for the $12 wash with 1 coat of ceramic. I'd probably try out the $18 wash with graphene next, just to see the difference with 2 coats too. For the self service bays, I believe there's about 5 of them along with a designated area for exterior drying/cleaning. There's lots of signage up to help guide customers and you can tell the place is looked after regularly. The vacuums were easy to use as well, the trash bins were a bit small though. Overall though I'm satisfied and will return to support a local family owned business :)

I got an $8.00 car wash today and my card was charged $10.00…read more Do you have an explanation?

Amazing staff, always super fast work, & they never try and sell me on extras I don't need…read more Trustworthy & friendly! Always recommend to anyone who is looking for a good reliable shop

Fast oil change again thanks Mike and crew I don't go…read moreanywhere else for service Price is 1/2 of dealers great value

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Recently took my RAV4 in to get some major repairs done and was greeted by Thomas Smith. I'm…read moreusually pretty skeptical when it comes to working with people I haven't met before, but this time around that wasn't the case because Thomas provided outstanding service during my visit. He was professional, attentive, and kept me informed every step of the way. He made the entire process smooth and stress-free, answering all my questions with patience and clarity. I truly felt taken care of and appreciated his honesty and efficiency. It's rare to find such excellent customer service these days but Thomas definitely goes above and beyond. I highly recommend working with him if you want a great service experience!

I bought a used Tesla from this dealership in February because I needed a vehicle immediately and…read moredidn't have another car. It was late in the day, the sun was setting, and I did the best inspection I could under the circumstances. At the time, I noticed the plastic trim on the outer side of the driver's seat wasn't sitting flush. Before moving forward, I specifically asked the salesperson if there was any other damage I should know about. He told me, "Nope." That turned out to be false. Since buying the car, I've discovered issue after issue that appears to have been hidden, poorly repaired, or temporarily covered up. On the drive home, I noticed a windshield crack that only showed when headlights hit it. The next day, I found deep circular scratches all over the hood. I later noticed the rear seat upholstery separating near the door. Then the passenger window switch popped out of its housing, and when I opened the door panel, the internal housing was clearly damaged. That was not normal wear. That looked like prior damage that had been covered up. Later, a plastic trim piece in the trunk simply fell off when I opened it, again showing signs of a cheap cover-up rather than a proper repair. Now, the driver's headrest has started wearing through, revealing what appears to be previous damage that was concealed before sale. Tesla does not sell the headrest separately, meaning this could require replacing the entire seat. I understand that used cars can have wear and tear. I also understand that I should have inspected the vehicle more carefully. But there is a big difference between normal used-car wear and multiple hidden issues that appear to have been patched, covered, or concealed just long enough to get the car sold. What bothers me, is that I directly asked if there was any other damage, and I was told no. Based on everything I've found since, I do not believe that was an honest answer. I strongly recommend avoiding this dealership. At minimum, do not trust their word, do not inspect a vehicle there at night, and do not assume anything has been properly disclosed. In my experience, this car had multiple issues that looked covered up rather than repaired, and I would not want another buyer to end up with a lemon car.

My car was damaged while parked in a parking lot--the entire front end was affected. The repair…read moreshop did an excellent job from start to finish. The staff was friendly and helpful from the beginning, providing all estimates quickly. Their pricing was very competitive, and the service exceeded my expectations. They handled all the paperwork efficiently, had my car ready sooner than expected, and even coordinated everything with the rental car company. The car looks brand new, and I'm extremely satisfied with the service. Highly recommend!

This shop is the best. Great customer service and regular communication, thanks Brett. My truck was…read morefixed on-time and quality work (I'm picky).

They were very professional. Said they would call me back and they did when they said did not start…read morework on my truck until permission was given was kind of pricey, but what was expected I will definitely be going back in the future for my truck.

Great service. Clean. But no bathroom. Hard when waiting for your vehicle to be completed. Very…read moregood service though.....