First of all, the first review on here isn't even a photo of the auntie anne's store in gateway mall which is a little concerning. Secondly, I have been coming here for the better part of two years, and have really seen a decline in service and quality since around March. I know that the previous manager had left, and clearly she was the sail that led Auntie Anne's to heaven. It's so sad to see all her hard work gone to pits. My last time I was here, my pretzel was embedded with hair, and when I went back to the counter to tell the lady, she gave me the most dirty look. I will not be coming back. No wonder there isn't a line anymore.. read more