We stopped by Philly Pretzel Factory and ordered a pretzel dog and a mini pretzel to go. Both were…read morepretty solid, the pretzels we got were fresh, hot, and straight from the oven, which was a nice surprise! The dough was soft on the inside, with a bit of crispiness on the outside--exactly how you'd want a pretzel to be. One thing I really liked was that they have a variety of sauces on the side you can pour onto your pretzel. I tried the honey mustard, and it was super tasty! I'm also looking forward to trying the cinnamon pretzel on my next visit. Overall, a good spot for a quick, warm snack--especially if you get a fresh batch like we did!

I got a bucket and mustard…read more Was unsure of what to expect. Lots of salt. The pretzels themselves felt stale and tough. Is that the intention or did I get a bum bucket?

Pretzel Factory A Philadelphia Staple - a haiku…read more Tried the three mustards Warm, soft, and salty pretzel Yellow wins first prize

If I could give this business " 0 " stars, I would. It's all because of the customer service at…read morethat location. They are the snottiest owners of most any business I've patronized in the past. I like my pretzels hot or at least warm and don't mind waiting; the last time I went there they gave me the coldest pretzels they had, and that was not the first time that happened. I'll NEVER give that store my hard earned money again.

Excellent customer service! They made our tray fresh for us! Our pretzel tray was hot, delicious…read moreand exactly what we wanted.

So we ordered two pretzel trays, just before Christmas online. One for the doctor's office and…read moreanother for our veterinarian. First the pretzel sticks are all different sizes, then at pick up the owner (I think) was yelling at us for ordering cinnamon sugar pretzels and that they don't make then and they have tried to have them removed. She continued if we did make them that they wouldn't be the price we paid online. I wasn't sure how this was our problem, or why she was so rude. Next year we will come up with a different idea, to avoid this place and suggest you do the same.

When I tell you this is the best pretzel I've ever had in my entire life, I swear it! I grew up in…read moreNY and have had many a soft pretzel in Manhattan & am a frequent flier at Philly Pretzel Factory, but omg...Pretzelvania puts those to shame. This was the most soft, warm, buttery, flakey soft pretzel I've ever had & I've literally been dreaming of it ever since I tried it 2 days ago. Need you guys to open a store front please! Or have multiple food trucks! Unbelievable pretzels!!

The absolute best soft pretzels I've ever eaten. The craft mustard is amazing too…read more Service with a smile too. Super friendly staff/owners. I can't wait to happen upon their mobile truck again!

Stopped into Twist after a mini vacation at the beach. We…read morearrived shortly after they opened and were greeted by the staff. This place was so cute inside and you could even see them making the pretzels behind the glass. I ordered a breakfast sandwich and some pretzel sticks for later. They were both delicious and I would come back to Twist again.

This place is everything!!!! I had a breakfast sandwhich with a pretzel bagel! The people working…read morethere were so sweet and you could even seem them making fresh pretzels. I also had to take home cinnamon sugar bites that came with a cream cheese dipping sauce! Everything was so unique and seriously delicious! Prices were fair and the experience was great!

I have had these at parties but have never purchased myself. Their prizes were lower than I thought…read morethem to be. One this first visit we tried the hot dog pretzels, the cheese sauce, cheesesteak pretzels, cinnamon bites and 10 classic Philly pretzels (brought home LOL!) The hot dog pretzels were pretty tasty and I enjoyed them with a few squirts of the spicy brown mustard. The cheesesteak bites we had to wait for as they prepared them fresh. They were not very tasty at all. The classic Philly Pretzels were fresh , chewy and very tasty! The cinnamon bites were very good as well. The employees were very friendly and helpful. Would visit again!

The pretzels were fair and so so fresh not as good as a true Bavarian pretzel made in a Pretzelite…read moreOven the caustic soda that browns them was weak and diluted so you don't get the true Philly taste. Much better then Aunt Aunties french bread pretzels dipped in butter. Pretzel Dogs fair could use a better Hot Dog. Overall a Fair experience. I've worked with soft pretzels for over 40 yrs. I know how they should taste.

Caught a segment on CBS Sunday Morning about Center City Pretzel Co. and immediately knew I needed…read moreto try them someday. Luckily, my daughter and her fiancé live in Philly and brought a bag with them to Dallas while we were all in town for Hannahs wedding. The pretzels were still soft, doughy, and incredibly satisfying with just the right amount of salt. You could tell these were the real deal classic Philly comfort food done right. The dipping sauce paired perfectly and somehow made them even more addictive. The Staff was very knowledgeable and sweet.. Now I completely understand why they were featured on CBS Sunday Morning. A simple pretzel turned into one of the most memorable bites of the weekend.

These are the BEST PRETZELS in the city. Whenever I'm home I stop by because it's a must that I…read moreshow them love. The pretzels are always hot and fresh off the line. You can't go wrong with this Philly staple.

We had an excellent lunch with our visiting family from Philly!…read moreChris, Mgr, happily greeted us upon entry and immediately walked us to our table. It was the perfect seating arrangement for the 8 of us. We shared wings and a pretzel amongst us and beers & orange crushes. I told everyone how good the burgers are and fried chicken. Everyone loves a good burger and they all enjoyed one! The kids shared a burger and chicken tenders. My wife had a excellent chicken salad sandwich Matt was our server and he was absolutely amazingly fantastic!! So attentive to all of us, especially laughing with the kids. He mad the day even better going out with a family of 8 We had a great lunch at OVB, service and food were out of this world We will back soon

Great food.Great, warm friendly service from our server drew!!…read moreI had they're pulled pork sandwich.Wow, very tasty and loaded with meat Thx, Sonny & Kris