Ok they deserve 0 stars... Pryor to waiting in line I asked if they had jalapeño cheddar, I was told that I had to wait in line then after purchasing it would be a 15 minute wait while they made it. At this point there was 6 people in line in front of me. After 7 minutes of them not waiting on anyone as they stocked the food warmer. Then after 5 minutes I was being waited on. At which point I went to order and I was told they ran out of dough, by the same person that told me I had to wait. This is at 7 on a Friday night. The mall is open till 10.
The owners need to seriously teach their employees how to do their job to beginning with time management. Proper education when talking to customers on telling them whether they can complete an order or task that they are asked of. And third an attitude check because when I made some comment about this, they decided that they were gonna open their mouth and make another comment back to me. That somehow I was in the wrong after waiting 12 minutes to get a pretzel being told to do this that now somehow I was wrong. I hope the owner gets this. I hope he fires everyone and starts new because clearly customers need to start speaking back because this is absolutely unacceptable. read more