We contacted John Augusto 7/5/22 at the recommendation of our home inspector. Mr Augusto asked us to call him 7am the following morning. Mr. Augusto could not commit to a specific time to meet that day. We stayed in touch with him throughout the day and finally heard he'd be on his way at 3pm. When we initially contacted him he requested $100 to do the estimate. He explained that the fee was required as we did not yet own the property although we did have an agreement of sale. When he arrived, he became annoyed at my husband because the home inspector's report was difficult to for my husband to pull up on his phone. It was 68 pages long. My husband tried to point out that the entire roof needed to be replaced based on our inspection report. Mr. Augusto never went up on the roof to look at it. When we inquired him about hurricane mitigation straps he blurted out - The price of the roof is $20,000 and includes everything. He never offered to mail us a detailed written estimate even though he took $100 in payment for coming. He accused my husband of being disrespectful because they tried to converse at the same time. He yelled at my husband "look me in the eye and show some respect man!" We have done renovations on our stone colonial in PA for 18 years and never have we had such an interaction with any contractor. We were stunned to say the least!!! This review speaks for itself as to why we gave a 1 rating. read more