I ask your forgiveness in advance for the length of this review. I knew my roof on the Florida…read moreroom needed to be redone. No leaks yet but I believe in preventative measures and I work 3 jobs so I was in a good financial position at the moment to pay for it. After reading reviews, I called Alvarez. I made an appointment for Omar to come out and check out the roof. It was immediate evident that Omar really knew his stuff and I trusted him. He took his time explaining things to me in detail, answered questions as appropriate and even provided some insight into the origins of the company, etc. He and I had a verbal understanding of the price. When I got the written estimate, it was $200 more than quoted and I was ticked but I understood that the price was for the permits. I got over that hiccup relatively quickly. I took time off my second job to drive to the company to get my signature notarized. I still do not grasp that step. Why I couldn't get the notarization done at work, fax in a facsimile and mail the original with delivery confirmation is beyond me but hey, I missed work and did it. I also requested that cleaning gutters be added to the contract because that is what Omar and I agreed upon verbally. This was added. The contract was in pretty simple language that even I could understand. At this point I'll take a break in the story to tell you about the only other roofing experience I've had and that was about 10 years ago in Dayton, Ohio. The workers showed up before I left for work, spoke little English and at night, the crew was (I kid you not) on their hands and knees crawling around with magnets cleaning up the debris. The ground, ladies and gents, was spotless. I had nothing but praise to tell their supervisor the next day. Those guys were great. Returning to the present, I assumed that the experience in Dayton, Ohio would be duplicated. So price and gutter work aside, a date is set and on that fateful morning, I take my dogs to my ex-husband's to babysit while the roofing on the Florida room is done. A cursory glance when I get home from job 1 to get ready to go to work at job 2 and I know they have been at the house and gone because the debris from the gutters is laying on the ground. I didn't mind this originally because I was going to burn it anyway. I go to Job 2 and I just can't stop the nagging feeling that the contract that I took time off work for to drive to their office because they just had to have the contract notarized did say that the area would be cleaned up. Again, I'm thinking it's just debris that I can burn so why this feeling? The following day in between jobs, I take a closer peek and find pieces of roofing, two nails, bits and pieces mirrored glass, I guess for lack of better words. I immediately get angry. The price and the wording was one thing but I knew there was no way I could have misunderstood what was clearly written in that notarized contract. The mess should have been cleaned up. I emailed the company and when I say that the owner wrote me back in less than 30 minutes time, I am seriously telling you the truth. I picked up on what Omar had told me on that first day.. that the owner really does care about this company of his. He referred to the owner as 'El Maestro'. It was obvious that this company is his pride and job. He offered a discount which really wasn't what I was looking for. I just wanted the job done and if the guys left a mess on the ground, what does that say about the job they performed on the roof? All I wanted was the owner to come out and look for himself. Yes, the work is guaranteed for seven years but I didn't care... I wanted the 'El Maestro's' opinion. He came out, checked out the work and assured me that the job was right. He was quite apologetic. I'm pretty confident that his workers thought I wouldn't say anything: they took a chance and lost. I'm 100% confident this isn't the first time they have pulled this stunt. The tough thing about having your own company is that you have to more or less babysit your workers because let's face it... those workers don't have the devotion to work that YOU do. I would gladly go back to this company because of how the owner treated me. He could have blown me off but it was obvious that he cared about my opinion. I think a periodic, surprise visit from the owner during the actual roofing process would cure the lack of cleaning up exhibited by the workers. And because of the owner's pride, I give this company five stars.

tried to get someone to come to give me a estimate...it's been 6 days after they said they would…read morecome out. still waiting. i'm going elsewhere.

I had my roof replaced in 2021. The salesman was knowledgeable and punctual. Make sure you save all…read morepaperwork and make sure they close the permit. I made sure that it shows that I paid it in full. I did not want them to put a lien on my house heh I called and made sure that it says I paid my bill in full. They were on top of it. The work crew cleaned up after themselves. If you have any issues, you can call their office and they make things right. The new roof is holding up well. Last year I had an issue the roof at my other house. There were a few small leaks. One person came out and told me that it is an easy fix. I highly recommend.

*Update, the owner of the company called me to apologize. He said he does not run his business like…read morethat, and said he doesn't tolerate that kind of behavior. The owner also offered to come to my home himself and give a quote. However, my opinion has not changed, I still prefer to take my business someplace else after this experience. No call- no show, TWICE. John Wayne is the worst salesman. The man didn't even bother to call, when I finally did get a hold of him, he said he would just come a different day. Yeah, okay... If you cannot be dependable for appointments, you certainly cannot be dependable to get a job done right. I'll take my business elsewhere.

We had a GREAT experience with RoofElite! Trey inspected our old roof, then sat down with us and…read morethoroughly explained RoofElite's process and offerings. He walked us through all our options, then let us make our decisions without any pressure about what to choose. He answered all our questions quickly and thoroughly and provided an immediate estimate. The RoofElite crew arrived early and wasted no time removing the old roofing and installing the new. They were careful to cover plantings around the house with tarps to avoid possible damage (none occurred), and the cleanup was thorough and complete at the end of the day. They even ran a large magnet around the property to make sure there were no nails or other metal left behind. ALL IN ONE DAY! I would sincerely recommend RoofElite to anyone looking for a roof repair or roof replacement!

RoofElite was amazing to work with! From the initial call with Pamela to Noah who came to do our…read moreroof inspection, they were friendly, quick to respond and on time. Noah was very professional and knowledgeable to explain his findings on our roof inspection. I would definitely recommend them for any roofing needs you may have.

Dunedin Roofing was excellent from start to finish, and even beyond. Frank was personable and…read moreoffered very fair pricing. His crew was polite and incredibly tidy. When I asked for some info on my roof 2 months later, he responded within 5 minutes with what I needed. I have already recommended this company to others and will continue to do so. Bravo!

Dunedin Roofing completed my job in one day, although it was a very long day for his crew. They…read moredid a great job, cleaned up after and left me with a great looking roof and no mess to clean up. Frank was straightforward with his explanation and pricing was very fair. Will be using Dunedin Roofing again!!

Comfort Cover Systems installed a white membrane roof in May 2024 that is now asphalt gray. The CEO…read moretold us that this is a common problem in hundreds of homes that they installed in this area due to a chemical compound applied by the manufacturer, IB Roof Systems, starting in 2021. They have washed their hands of responsibility and directed us to the manufacturer, which refers to the problem as a "maintenance issue." There are 609 homes in our park with white membrane roof roofs abounding. Curiously it seems that just their roofs are the ones having this problem. In fact, they set up a cleaning company just to deal with this. The problem is that it's at the owner's expense and we were told it would be required every six months for at least three years and then once a year in perpetuity.

Comfort Cover System refuses To service my roof, they installed Dec 2016 with a 'Lifetime Warranty'…read moreI've been through the BBB since Nov 2024, as my insurance carrier will drop my coverage unless the ponding areas are corrected. Now I'm forced to have a new roof put on or loose my home insurance Comfor Cover System is a Complete scam

Eli is always great to work with. Good communication. Competitive rates. Explains the work to be…read moredone and gets the job done in a timely manner. Leave the work site looking great.

This is a response to your comment made on my original review. You stated that you "explained that…read moreadditional pressure could damage the deck and offered options for cleaning versus stripping." That's great, but you never explained that to me - probably because we don't have a deck. You also said, "When we checked with you before leaving, youmentioned everything looked great." No, I did not say this, because we were out of town. I only saw photos that you sent of the job. I expressed that I was concerned that I could still see large dark areas in the driveway, but it assured me that if was just because that some areas were still wet, and that's why it looked dark. I paid you regardless, because you didn't want to wait the 6 hours until we got home to see it. I'm not really sure why you would make up conversations we never had, but I also do still have the text messages if you want to push this any further. I dropped my rating to 2-stars, simply because you stated things that were not true.

Amazing experience with John Hogan Roofing. David was a pleasure to work with, as was the office…read morestaff. Job was completed in a timely manner and looks great. Would highly recommend.

We had John Roofing replace our roof in February and they did an amazing job. They were courteous…read moreand clean. They cleaned up everything when they were done. They said it would take 3 days and they were done in 2 days. They even worked in the rain. David was amazing also and he was there for the whole roofing replacement. They had to come back and reline one of the boards. Donna D

I really appreciate the great work done by the roofers and the excellent communication from Ashley…read more She promptly answered all my questions and the entire process went smoothly. Great price too!! See pictures of my new, gorgeous roof.

Not licensed, they do not honor their guarantee. Fixed a roof leak for me but wouldn't honor the…read moreguarantee. It was still leaking afterwards but refused to call me back. When I called Pasco office they said they weren't even licensed in Pasco County. Beware of this company.