Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.

Ok we have had issues in our home for years with wifi strength a d buffering. BJ fixed it all!!…read moreService was Excellent and BJ actually helped get all our "smart" stuff back online once new WiFi was installed I would recommend Radio Shack and BJ to everyone

Kevin built a custom antenna for me for my stereo system. A store bought one would not work…read more Outstanding service!

I have had the great pleasure of working with Ric on all sorts of projects, small and large,…read moreresidential to commercial for over 20 years. I have found equipment choices, installation and (especially) service to be exceptional. Technology moves at a ridiculous clip, so making it useable must be a priority. Service is what sets Hi Fi Club apart from its competitors. Thank you guys and I look forward to our ongoing work together.

HiFi Club improved my quality of life. That's a big statement, so let me explain…read more I live in a higher-end property, but it's older, having been built in 1910. My home and property are not without challenges and idiosyncrasies, and the guys at Hi Fi Club overcame them all. I had a complicated yet limited sound system with a big footprint, outdated internet software and slow speeds, cumbersome controls for TV and sound, and older TVs. Ric and Nathan evaluated my needs and presented proposals, and then they got to work. This large job began right as the Coronavirus pandemic became serious, yet they didn't skip a beat. All those working in the house wore mask, gloves and booties. They always communicated with me, and oftentimes by text, so social distancing could be accomplished. What a gift I have ended up with. I no longer limp along with slow internet speed. I have state-of-the-art sound and smart TVs, all controlled by one simple remote located in each room (I can also use my phone). I've been subscribed to a very reasonable 24/7 support service through HiFi Club. I have an advocate when dealing with Cox Communications, but they set me up with Roku, so I can "cut the cord" with Cox any time. I have music in rooms where I didn't before, and existing speakers have been calibrated using a non-invasive cutting-edge Bluetooth program. Outdoor speakers have changed my backyard experience. And, the TVs in my bedroom and guest room turn into framed works of art when the TV is off. Honestly, I couldn't be happier with what Hi Fi Club has done for me. The guys at HiFi Club are highly professional, but really fun to work with. The owners were intimately involved with the installation here, and emphasized often that they weren't happy until I was happy. These are all good people and I trust and respect them, and make this recommendation without reservations.

Our experience has been very disappointing due to the lack of timely follow-up and consistent…read morefollow-through. Responses have often taken several days, and resolutions have taken even longer, resulting in an unacceptable level of service.

Every thing was great. Their selection of televisions and sound systems are competitive and their…read moreservice for installation and maintenance is excellent. I became a client when I first moved to Santa Barbara and have never regretted it. When it came time to upgrade they were my first choice.

I always have my TV's professionally calibrated. Recently I upgraded to an 82" Samsung 4k QLED TV…read more Unfortunately I was not very familiar with HDR (High Dynamic Range). The resolution difference between 1080p and 4k is not that great but seeing a movie in HDR can be quite dramatic. I bought the TV from Best Buy and paid for a calibration from them. Well the guy that came out to do the calibration was able to calibrate the TV in SDR but could not get the TV to switch over to HDR to calibrate that color gamut. So basically I paid for half a calibration. I decided to go to a professional calibrator. The 2 businesses that I spoke with were Busch Home Theater and Beeswing. Both businesses were not very familiar with the newer Samsung TV's and said that they needed to do a little research before agreeing to work on my TV. Robert Busch called me back and basically told me that we was unsure if an Autocal with the Calman software he uses would work with my TV. More alarming he said that there was a chance that it could end up bricking my TV and he would not be responsible. Steve at Beeswing called me shortly after and said that after doing his research he was pretty sure he could do the calibration. So needless to say I decided to go with Scott. I made an appointment for a Saturday and Scott arrived right on time. He brought in his equipment, (even took off his shoes which I appreciated since we have cream colored carpet) and got right to work. He spent about 3 or 4 hours doing the SDR and HDR calibrations. Right away I could tell that his SDR calibration was better than the one from Best Buy. Unfortunately for some reason my TV was acting up and was not switching over to the HDR color gamut for us to do a visual appraisal of the HDR calibration. We tried swapping out cables, connecting my 4k players directly to the TV and it seemed like the culprit was my Emotiva XMC-1 processor. Luckily later that afternoon everything went back to normal and my TV displayed HDR correctly in my system. Guess everything just needed to power cycle a few times to re-establish their connections. Oh the joys of HDMI protocols. The only reason I did not give Scott a 5-star rating is because I feel his prices are a bit high. The price he quoted me for the calibration was $550 which was already very expensive to me. But because Scott spent about an hour trying to help me troubleshoot the HDR display problem he ended up charging $600. I realize that this ended up taking up more of his time than originally budgeted for and I appreciate his willingness to help but $550 was already quite a bit more than I wanted to spend on a calibration. I felt that I was paying for a service not necessarily for something that was billed by the hour. But I certainly can't argue with the results. I've watched a few 4k Blu-rays since the calibration and HDR looks absolutely spectacular. Makes me want to re-watch all of my 4k movies. Scott is very nice, super professional and definitely very good at his job.

We've used Beeswing for multiple jobs over the years in multiple situtations, business and home…read moresetups. Audio and video. Their equipment knowledge is excellent. Their service is impeccable. And they have good follow up. They remain my first go-to for any audio or video issues. Especially major installs.

I just had the most amazing experience with Lombards Stereo. My rear camera had dislodged and…read morewasn't working, which was a big problem as I rely on it a lot. I called Lombards Stereo to see if they could possibly help me out. They got me right in and assured me they could help me with my problem, and indeed they did. They fixed the camera problem right away; it works perfectly and is very secure in place. If you or anyone you know needs a stereo or automotive camera, do not hesitate for a second to contact the very friendly folks at Lombards Stereo in San Luis Obispo; you won't be disappointed. Thank you again Lombards Stereo for your great service.

Very good professional installation. The review mirror area…read morelooks very nice and tidy with the wiring. Thank you guys. Great job. Let's do it again!!

I was really impressed with the level of technical competency and personable interactions when we…read morehad our home video, audio and WiFi updated by Wyatt, Tom and Marshall. I'm not one that normally writes reviews, but felt very compelled to write how pleased I am with the outcome that exceeded my expectation!

Everyone was spot-on with their reviews, Wyatt, and his team, is exceptional and knowledgable. I'm…read moreso glad I reviewed several companies on Yelp before hiring Ultraviolet. They installed a Sonos system, two Frame TVs, a Nest thermostat and left the house spotless after installation. They went above and beyond repairing some wiring issues without charging us extra. This is a great company and I'm so excited that they now service the LA area also. Will definitely recommend them to all our friends and family. Thank you for everything Wyatt, we are very happy with everything you recommended and the superb job.

Thank you Barry for doing an amazing job installing our TV. He is very knowledgeable at what he…read moredoes. He had our tv out in in less than 2 hours. Left no mess behind. He took the time to be sure tv was working right. I'm in the dark ages so he took the time to guide me through each step. I highly recommend this company to everyone. Audio experts Owner Barry is kind, thorough, clean n very reasonable. I'm more than happy with all his work. If I could I'd give 10 stars.

Went here ro get my stereo done, dustin really heloed me make a decision. Told me everything I'd…read moreneed to know about each stereo! Gave me options! He also threw in a alpine with Bluetooth for 50 $ less than original price. I would also like to say thanks for the whole system it was done quick! One thing I really liked was the conformation call before and after! Also the thank you card its very awesome they take care of their customers. Going back for an upgrade! Thanks audio experts!

The staff was super helpful.. this place is great. I needed an HDMI cable and got it right away at…read morea fair price. Go here before Amazon!

I had a fiasco and disreputable service at Best Best--NEVER AGAIN! John, the owner of Morro Bay…read moreRadioshack, gave me what he described as a " fair price " for Sennheiser headphones; I would describe my purchase as a " super deal "! I prefer to shop locally anyway! The guys there have helped me so much with my tech questions too. You can be assured of excellent customer service there.