The worst customer service ever. Do not go there. Hanna…read morePatel was extremely unprofessional and misleading about multiple things. I was told information that later turned out to be inaccurate, and when I asked for clarification, I didn't get honest or helpful answers. Very disappointing experience. I expected transparency and professionalism, but unfortunately, that was not the case. I would not recommend this place based on how this situation was handled.

Kevin is great! Took old Starkey devices for a good cleaning and he did not charge me even though…read moreI had purchased them elsewhere. When it came time to upgrade, Livingston was my first and only choice.

I tried to call every office and no one was there to help me. I asked to schedule an appointment…read morewith holly and she hung up on me, didn't follow up, didn't respond to emails, then the main office Carina was rude and robotically said "how can I help you?" When I told her three times. This was the worst experience ever.

I have been going here for years. At the time had a hearing aid from a previous place, yet they…read morewould clean it up and never charged me for the service- no even a hearing aid test charge! About 4 years ago bought a hearing aid from them, was very good price ,and continue service with them on both. Friendly, quite and never ever pushy. I highly recommend Livingston on Main St. in Lewisville.

The Lord unexpectedly blessed me yesterday through my audiologist's office. My hearing aids haven't…read morebeen working well for a while and then about a week ago they were barely working at all. I made an appointment for yesterday morning at 8am. I needed new hearing aids and the average wait time is 7-10 days to receive. I happened to mention I was headed to College Station today and was dreading being so deaf I was going to miss out on so much conversation After my test was over, they said that if I was available, they could do a rush for me and be able to enjoy my weekend with my family. It was so unexpected, I broke into tears and thanked them profusely Just wanted to share what a blessing from the Lord this was. I must also share the name of this office who so graciously had compassion on me . Advanced Hearing and Balance in Allen. Thank you ‼

I saw Joshua Rudes and he was excellent. He was very patient and thorough. I would highly recommend…read morethe practice.

Great service Dr Joe on my in ear monitor impressions! Less than 30 minutes. Office personnel were…read morevery friendly.

I went into the business to inquire about potential services and was told that new patients must…read morepay $1000 up front to even have a discussion about hearing evaluation. I turned around and went back to my ENT and my hearing was evaluated for $50. You may also get a free consultation at Costco or Sam's by qualified Audiologists.

Many thanks to Mark for revising and updating my ME settings and for helping me realize my device's…read morefullest potential. The office manager, Kelly, is kind, helpful and organized, also.

Service Representative Angelique was tremendous. Not only did she solve my problem. She also…read moreservice my hearing aides. The Plano office are receiving a quality Representative.

Everything was great. He is very professional, knowledgeable, and precise in his field. I highly…read morerecommend him

the worst service the worst hearing booth I have ever been in, while I was in the booth, I was…read morechocking because of the bad smell in it, and the equipment they use is very very much old, and out dated, you have to use your hands and fingers to send a signal to the technician outside of the booth, ....and when you get the report, you find out it is hand written, and drawn, you can hardly make any sense out of it , and he called himself audiologist !!!!!!!!, on top of it all, IF THEY SELL YOU HEARING AIDS, the want to charge you $65.00 for every time you get to their office for a problem, regardless of the issue you may be having with your hearing aids that they have sold you .... I was disgusted, and I ready to gat out of that office fast..... after all I was able to get my hearing aids from a deferent compony, that actully stand behind the products, for 3 years, at no cost for all the ccdualed appointmens that they scadual for you

Great service. No nonsense professional that doesn't try to up sell anything. Very thorough exam…read morewith great facilities. I will be back for annual check ups!

Dr. Jessica is phenomenal. She was so thorough and listened patiently as our daughter described…read morewhat she's been experiencing. We are confident our relationship with Dr Williams will be a lasting one.

Dr. Peskind is treating me for sudden sensorineural hearing loss and I have found him to be kind,…read morethoughtful, and funny. It's a complex situation and an involved treatment process, and he's been great at putting me at ease and explaining next steps and what to expect. The staff there is just as great. For a rather distressing diagnosis, my experience at UTSW has been so fortunate. I'm really glad it's where I ended up.

I was treated very disrespectful... I have had undiagnosed sinus issues for several years... no…read moreENT's could figure it out... So I was recommended to check out Dr Peskind...he dismissed me from the start, barely looked me in the eye when talking to me... told me there was nothing he could do for me, then he lead me out of the office telling me there was no need for a follow up appointment. I was shocked... felt numb, sad, depressed... I walked to my car in such despair for I have never in my life been treated with such disrespect. One year later as I was visiting a oral surgeon about possibly removing a molar, I told him about my sinus issues... he diagnosed me as having an internal nasal valve collapse on my left side... BINGO!

My father broke one of his hearing aids. Maybe it just broke, it's hard to tell. The folks where…read morehe bought it said it would take at least two weeks to fix it, so we gambled and took his hearing aids to Total Hearing Care - it was the place closest to his assisted living center. The people could not have been nicer. They replaced the fiber that connects the hearing aid to the ear piece, and the ear piece as well. They cleaned the other hearing aid, and also cleaned the contacts on the charging case. The cost was a very modest $15.00. They noticed that one of the hearing aids didn't seem to be charging correctly. They told us what to watch out for, and that the hearing aid was still under warranty so if there is a problem with the charging circuitry, it would be fixed at no cost. Delightful people and great service!

Dr. Angela John is an extraordinary find in my search for hearing aid results. I've dealt with four…read moreaudiologist. The first audiologist was a fraud using "bait and switch" in a months trial. A sailing friend suggested starting with the lowest cost units that work. He has had three aids. His reason, the technology advances are significant. My first appointment with Dr. John was the most thorough and well explained I've ever had. Subsequent visits were the annual manufacture's quality check. When they were returned, she made effective adjustments. Next week I'll start my 81st trip around the Sun (I'm 79). My suggestion to anyone seeking help with their hearing issues. Include Dr. John in your search and remember the quest is a journey. Board Certified in Audiology is another bonus in my experience.