My personal experience was this was the worst first-time visit I have ever had. I made an…read moreappointment with Gottlieb as I could not get into my normal doctor for a clogged ear, and his reviews seemed decent. I filled out the usual new patient paperwork and then was called back into see Gottlieb. When he saw my chart and inquired about a procedure I had done with a colleague of his in the industry, and I did not have glowing things to say about said colleague and my procedure, Gottlieb proceeded to chastise me for even showing up to see him for a simple ear cleaning. This Gottlieb guy felt he was so unworthy of being selected by me, a new patient, to choose him for a procedure cleaning when I could have just "gone to his idol instead," who, I may add, did a surgery on me that did not go well, was a complete failure, and made my condition worse, so why would I choose to go back to said provider that made my condition worse, or ever see him again? Read the room, dude. Were you really that clueless?? Apparently so. I have never in all my years of going to ear doctors (over 40 years) seen a man feel so inferior to his colleague at the sheer mention of his idol's name and then have the nerve to chastise a new patient for "choosing him" instead of just going back to this other colleague of his that he idolizes and feels a massive inferiority ego complex being mentioned in the same industry against. Total unprofessionalism; if he is that ego-sensitive to the sheer mention of his idol's name and anything negative mentioned about a patient's experience with said idol of his, which the patient has every right to say, as I did, he should not be dealing with patients in any form if he is that sensitive to a differing viewpoint that challenges his view. It's none of his business why a patient chooses to go to another provider, the reasons are many, and he shouldn't have questioned me for choosing him over another competitor of his. Honesty, It's none of his business, it is a choice who a patient chooses for medical care. I did not bring this conversation up initially and had no plans to even talk about it. He prodded me for information when he saw the other guy's name mentioned on the form and wanted details when I told him I was not fond of his idol colleague. This entire conversation was instigated and started by Gottlieb almost immediately after he came into the room to see me. This is the most unprofessional first visit I have ever had with any medical provider. I told my regular ENT about this interaction, and he was shocked at this kind of treatment and agreed that it was very unprofessional and bizarre. Terrible experience. There are plenty of ENT providers to choose from in the DFW area to help you with your needs; in my opinion you would obviously want to choose someone else who actually cares about you, the patient, wants your business, wants to help you, and won't judge you instantly and question you for even choosing to use their services or question you if your view on something or someone is different than theirs. Go anywhere else. I wish I hadn't seen this provider.

Dr. Gottlieb and his office staff are just phenomenal! I,…read morepersonally, don't like doctors who are over-coddling and sugar coat their responses and conversations. I want a real doctor who is responsible and genuine and that's him and his office! Dr. Gottlieb could easily read that right off the back and was just fantastic when it came to responding to me. Honest, to the point but I 100% felt and received top notch care. I had four other friends go to him for the deviated septum surgery and they couldn't stop raving about his work. I'm just now recovering and it has been such a healthy for the most part easy recovery. My face is looking great and not a lot of bruising! Surgery lasted an hour and that surgicare staff was just as amazing. Very rarely do I review doctors office but this was worth it!

Super nice man and very knowledgable in hearing aides. I thought my hearing aides were defective…read morebut Salim spent time diagnosing my issue and told me it was my phone and not my hearing aides.

Repared while I waited. Very reasonable. Beats buying new hearing aids. He is in REMAX REALTORS…read moreOFFICE.

I can't say enough about this business. Everyone there is so warm and welcoming. I had a horrible…read moretime trying to sign in and fill out the forms and the front desk employee was more than helpful and SO patient with me. The medical assistant was very informative and sensitive to my needs. The doctor explained everything in detail and treated me very respectfully. I hadn't been to an urgent care facility for many years and and found this one to be exceptional. I highly recommend FastDoc in Allen!!

I'm appalled. Our family has really appreciated this practice and used them many times - we've been…read morecoming back again and again, for efficient service and great providers. The new front-desk girl Mindy is determined to singlehandedly sink what was a once great practice, with her rude, impatient and openly abrasive attitude. If I can't do something so simple as verify insurance info over the phone before we come, we'll just go elsewhere. PROVIDERS BEWARE, your front-desk culture is going to KILL YOUR BUSINESS. Where has customer service gone in medicine? It's a service business, run it like one - pay attention to what your customers are experiencing when dealing with your front-office hires! Unbelievable.

Writing this review wasn't easy because I've had positive experiences with many of the staff here…read more I was disappointed for a couple of reasons. First, I accidentally wrote down the wrong appointment time and arrived 15 minutes late. I understand having policies for no-shows and late arrivals, but being charged a fee for an honest mistake was a tad disappointing. More importantly, while I think the healthcare providers here are extremely knowledgeable i often left feeling like my concerns weren't fully taken seriously. Confidence and expertise are important but so is listening to patients when they feel something isn't right. Sometimes a little more digging is required Because my symptoms continued, I decided to seek care at a different office, and I'm thankful I did. What I had been dealing with appears to have developed into something much more serious. I can't say whether earlier intervention would have changed the outcome, but it has made me wonder if my concerns should have been looked into more closely from the beginning. I'm sharing this in the hope that it encourages providers to listen carefully to their patients. Feeling heard and taken seriously can make a significant difference in a patient's experience and, potentially, their care.

I've been going to this practice for the last several years and really like the doctors. However…read morethis morning when I arrived I realized I did not have my insurance card and was told they could not reach out on my behalf, no problem. After searching through emails and being unable to locate any information for them I asked if I could call my pharmacy and get the info from them since I knew they had just used it to fill a script for me, they said sure try it. After getting them the info I was then told that I'd need to reschedule as I was past my appointment time and I'd also have to pay $40 for missing today's appointment...all while standing in their office the entire time. This is my annual and it also requires me to fast overnight and they did not have another early morning appointment available for the reminder of this month and I told them my insurance expires at the end of the month. I've never had a front desk be so completely unwilling to work with me on something like this and this was with me actually being INSIDE their office, when I begged if there was anything they could do the receptionist told me I was one min late to my 8:15am appointment and I should have arrived earlier....I told her I came straight from dropping my children off at school and am a single mom...she still didn't care, I even asked why she didn't being this up while I stood there on the phone, I could have cash paid for the office visit and given them insurance for running tests....she just shrugged and said it was their policy. I never post reviews but this was over the top for me and her lack of empathy was unreal. I will unfortunately be finding a new doctor after this experience.

I've had nothing but issues with this doctor and staff. First of all he doesn't examine patients,…read moreno one takes vitals when you come in. There is no in person front desk person. The office is using a screen with a staffer that checks you in, and takes your payment via a monitor. Also I am only given an email receipt because the Dr. Farrell said he read somewhere that the printer ink can cause cancer. On one occasion they didn't know I had met my deductible because they didn't have a record of payment. I had to go through my bank statements to show them I had paid. The staff doesn't know how to log on to the Texas Health portal to retrieve records and test results. The staff canceled my standing appointment because they didn't have my MRI. Also Dr. Farrell is always on his computer when in the room. The staff also insists that I fill out a form instead of the nurses, which is very annoying and frustrating when I'm checking in and in horrible pain. The doctor himself is nice and amiable but is just not a good doctor. I'm going to be finding a different doctor immediately.

Dr Farrell is the best. After being erroneously diagnosed by numerous other physicians, he…read moredetermined the cause of my extreme pain. I highly recommend him and his courteous professional staff.

Love these guys! They have been quite an asset to me and my health needs! Customer service is…read moreexceptional! Thoughtfulness and caring! Always ready to meet the challenge! If you're looking for a great medical team look no more!

I made a appointment on Tuesday, and luckily they were able to see me that day. Office is clean…read more Everyone is friendly, and they accepted my insurance. Mark spent a lot of time with me, and I never felt rushed. It is so nice having a Doctor 5 minutes from home. I am so glad I found this Doctor's Office!

Everything was great. He is very professional, knowledgeable, and precise in his field. I highly…read morerecommend him

the worst service the worst hearing booth I have ever been in, while I was in the booth, I was…read morechocking because of the bad smell in it, and the equipment they use is very very much old, and out dated, you have to use your hands and fingers to send a signal to the technician outside of the booth, ....and when you get the report, you find out it is hand written, and drawn, you can hardly make any sense out of it , and he called himself audiologist !!!!!!!!, on top of it all, IF THEY SELL YOU HEARING AIDS, the want to charge you $65.00 for every time you get to their office for a problem, regardless of the issue you may be having with your hearing aids that they have sold you .... I was disgusted, and I ready to gat out of that office fast..... after all I was able to get my hearing aids from a deferent compony, that actully stand behind the products, for 3 years, at no cost for all the ccdualed appointmens that they scadual for you

One of my favorite places for all things healing!! Great staff, very knowledgeable…read more They do, IVs, injections, red light therapy, and much more. I've had IVs, injections, GLP1 shots and peptide therapy. Everything has been great.

They have an amazing staff and really care about your health. Great customer service. No other…read moreinfusion centers I have been to can compare. Prices are good, too.