I went into the business to inquire about potential services and was told that new patients must…read morepay $1000 up front to even have a discussion about hearing evaluation. I turned around and went back to my ENT and my hearing was evaluated for $50. You may also get a free consultation at Costco or Sam's by qualified Audiologists.

Great service Dr Joe on my in ear monitor impressions! Less than 30 minutes. Office personnel were…read morevery friendly.

The staff are friendly and courteous and really nice people. Dr Michele Gillentine is very…read moreknowledgeable and able to explain everything in plain English, and will work with you to ensure your needs are met. I highly recommend their clinic.

From the owner: Hearing Aids, Hearing Testing, Tinnitus, Dizziness, Vertigo, Balance, Ringing in the Ears,…read moreAudiologists, Hearing Loss Treatment, Hearing Care, Ear Doctors

I have been a patient at Advanced Hearing & Balance Center for 16yrs…read more Melinda at the front office sets the bar really high for Customer Service. The entire staff is very knowledgeable about hearing loss and the products they offer. Jerry G

I saw Joshua Rudes and he was excellent. He was very patient and thorough. I would highly recommend…read morethe practice.

Not upfront about all fees associated. Will never go back. just for an ear cleaning she says 34…read moredollars but then you get a surprise bill of 120.00 for a visit less than 20 mins

I received a notice in the mail that it was time for my hearing exam. I had previously been a…read morepatient of Dr. Liz Brassine, who has since retired. So, I called and got an appointment with whomever is now at Hearing Services of McKinney, because I have not been hearing very well with my hearing aids that I spent $6,000 for several years ago. A young woman wearing jeans, looking like she was getting reading to clean her garage, called me to the exam room and took my hearing aids. She left the room with them and came back about 15 minutes later and told me that that there was nothing wrong with my hearing aids, but since they were more than four years old, I should get a new pair. She mentioned that the price has now increased by $1,000, so new ones would be $7,000. She did not bother to test my hearing, nor did she bother to tell me that she could adjust the hearing aids I have now. She said the only thing my hearing aids were doing now was to amplify. I left in a daze, being a retired teacher, wondering how in the world I would be able to afford $7,000 or more each four years. It dawned on me after I got home that she had told me that there was nothing wrong with my present hearing aids, and that she did not offer me any option but to purchase new ones. Neither did she test my hearing (why does a person make an appointment with an audiologist, but to have their hearing tested and corrected)? So, I paid $65 for this person, Ms. Gilbo, to do a whole lot of nothing for me. I believe she completely led me astray, did not bother to offer me any solution except to spend a fortune on new aids, and then lied to me when I called her and expressed my concern. Do not waste your hard-earned money on this shyster!

Dr Champion lives up to her name, she is knowledgeable and thorough and is Soo very kind! I…read morerecommend her to all my friend's who need a great ENT!

Very professional. Office personnel were efficient and knowledgeable. Hearing test technician was…read morevery good and had great patient interaction skills. Dr was very good at discussing and explaining diagnosis. All around excellent experience

Everything was great. He is very professional, knowledgeable, and precise in his field. I highly…read morerecommend him

Most excellent hearing aid service! Alireza is extremely kind and professional. He was very…read moreexacting in conducting my Mom's hearing test and getting the setting right for most hearing. Highly recommend.

Find a different audiologist. Unable to get the status of a replacement part for my elderly…read moremother's hearing aid; even though it was still under warranty! Was initially told it would take 3 days & 2 weeks later still no updates via phone call. Stopped at office & called office. Asked for a tracking # for the part. The person in charge of ordering said it hadn't been offered. (Really?!?!?) What happened to actually requesting the tracking # from the shipper?!?!? Supposedly it was due to severe winter weather, but if this was the case, why wasn't it followed up w/ a phone call to the customer / patient?!?!? Still waiting for replacement part ....

This clinic should get 10 stars out of 5. Fabulous staff, very knowledgeable. Staff are patient,…read morekind and explain all procedures and options. Beautiful pleasant office for older patients & children. I am a nurse by training & our family was seeing another group for many years. I wish we had known of this clinic 15 years ago. Glad to find them now. We are not going anywhere else. They are fantastic. Highly recommend this clinic.

I'm a novice to hearing aids. They helped me, guided me every step of the way( including with…read moreinsurance). No one... no one is as patient, kind and knowledgeable. HUGHLY recommend

it was all great as far as the initial visit. but after getting my hearing aids I can only use one…read moreof them. after a year! only one hearing aid is working properly. they don't seem to know what to do. I'm not sure what to do either. except that I'll probably go somewhere else after I go through the process of use of one hearing aid till I get through paying for the pair. then I plan to spend more money at another place that will treat me differently than this place. I've been hopeful they would make things right but no. needless to say I'm not happy and I doubt they even care

He is great. We have seen Doc for decades now. He is very patient with our crazy family. He has…read moregotten busier but he is still super easy to reach and responds in a timely manner. He asks lots of questions and addresses all our concerns. Now that our kids have grown and seem to need more of their own records his front office staff have been amazing. Even nurse Angie gives me her mom voice and we are the same age. They are amazing to work with. Love love the whole office.

Dr. Carruthers and his staff all do a remarkably good job of making me feel comfortable. It is so…read moregreat to have a doctor who truly cares for my well-being. Very genuine, down-to-earth, and sharp doctor. I highly recommend Dr. Carruthers to everyone seeking the best-of-the best.