Dr. Peskind is treating me for sudden sensorineural hearing loss and I have found him to be kind,…read morethoughtful, and funny. It's a complex situation and an involved treatment process, and he's been great at putting me at ease and explaining next steps and what to expect. The staff there is just as great. For a rather distressing diagnosis, my experience at UTSW has been so fortunate. I'm really glad it's where I ended up.

I was treated very disrespectful... I have had undiagnosed sinus issues for several years... no…read moreENT's could figure it out... So I was recommended to check out Dr Peskind...he dismissed me from the start, barely looked me in the eye when talking to me... told me there was nothing he could do for me, then he lead me out of the office telling me there was no need for a follow up appointment. I was shocked... felt numb, sad, depressed... I walked to my car in such despair for I have never in my life been treated with such disrespect. One year later as I was visiting a oral surgeon about possibly removing a molar, I told him about my sinus issues... he diagnosed me as having an internal nasal valve collapse on my left side... BINGO!

Dr. Okoro is fantastic. She takes the time to listen to your concerns, complete a thorough exam,…read moreand answer any questions you might have. I especially appreciate that if you have follow up questions, Dr. Okoro will call you to respond and she does so in a timely manner. They have great COVID measures in place to keep everyone safe. One bit of feedback I have is that if they expect patients to call/text to let them know they're there, they should answer the phone. I waited a good while before someone answered the door and completed the prescreening to let me in. Outside of that, the staff's super friendly, the facility was clean and easy to find, and parking wasn't an issue.

I have been a patient of Dr. Okoro since 2019, when I lived in Allen, and I want to start by making…read moreone thing very clear: Dr. Okoro herself has been an outstanding physician. She is down-to-earth, attentive, personable, and has taken very good care of me over the years. I have recommended her to others because I genuinely believe she is an excellent doctor. Unfortunately, my experience with the office staff and overall communication has become increasingly disappointing over the past few years. I am not someone who typically leaves negative reviews, and I have overlooked previous issues because of how much I respect and appreciate Dr. Okoro. However, there comes a point when repeated poor communication and a lack of consideration for a patient's time can no longer be overlooked. Today was ultimately that point for me. I had a virtual appointment scheduled for 11:20 a.m. By 11:30, I had received no link or communication, so I reached out to the office myself. I was told that Dr. Okoro was running behind, which I completely understood. Doctors run behind, emergencies happen, and schedules change. My issue was not the delay--it was the lack of communication that followed. I continued waiting with no link and no proactive update from the office. By after 12:00 p.m., I still had not received anything. Had I not contacted the office myself, I have no idea how long I would have continued waiting. I was eventually contacted about changing my appointment, but at that point I chose to cancel. I have a professional schedule, meetings, responsibilities, and commitments just like everyone else. A patient's time should be respected as well. What makes this especially disappointing is that this was not an isolated incident. I have experienced similar communication and scheduling issues before, and even people I have referred to the practice have expressed similar concerns. When I first became a patient years ago, the office was smaller and the communication was excellent. I cannot speak to what has changed operationally, whether it is scheduling, staffing, or patient volume, but the difference has been noticeable. After several years of trying to overlook these issues because I genuinely love my doctor, I have finally made the difficult decision to find a new primary care physician. That is unfortunate because Dr. Okoro is truly a wonderful doctor, and leaving her care is not something I wanted to do. I would still highly recommend Dr. Okoro based on her ability, bedside manner, and the care she personally provides. However, prospective patients should be mindful that communication and scheduling consistency with the office staff have been an ongoing concern in my experience. I sincerely hope this feedback is taken constructively because an outstanding physician deserves an office experience that reflects the same level of professionalism and care that she personally provides.

I've been a customer of HearUSA for a couple of months now. Erick is the provider here, and he's…read morepersonable and quite good at what he does. I do need to have a disclaimer: I've been wearing hearing aids for years, so I came in to HearUSA as a seasoned veteran of the product. My reason for coming was simply that my insurance will pay for new devices every three years, and I was due. My previous provider was no longer covered by insurance, and this was the closest provided to my home that was. Upon arriving for my initial appointment, Erick administered a comprehensive hearing test, the most comprehensive I've had. My hearing loss is minor to modest, so I don't need crazy devices. Yet my insurance benefits are quite good, so we first chose devices from Starkey. Long story short, they didn't work out, so Erick pivoted to my previous brand, Phonak. The devices were fitted and configured, and have been working great. At my two week checkup, we discussed how the experience was going, and I was good to go. This is a small practice with just Erick and his office manager, but they're very efficient and professional with regards to making appointments and reminders, as well as all of the processes of diagnosis and dispensing of devices (if needed). I highly recommend this business if you're in the market!

Absolutely amazing experience. Vicki is so kind, so caring and so knowledgeable. Can not say enough…read moreabout her!! And the hearing aids were perfect for me!! So thankful

My Wife and I have been seeing Dr. Simmons for years for various treatments and ailments. He is…read moreextremely thorough with his examinations as well as his explanations of the treatment and options. I never find him pushy and I never feel rushed, if I ask a question, he answers it. If I have a concern, he explains and gives refences as well. I am an active member of the PBA and also 60 years old, Using a combination of good practices and Dr. Simmons. I have been able to keep competing at the highest competitive level. Dr. Simmons and staff are excellent no doubt. So if you like being able to get in to see a doctor usually within 24 hours. If you like very short waits in the waiting room and if you like helpful knowledgeable professionals, Personal MD Family Healthcare is the place for you.

Dr. Simmons is second to none as a physician and his staff is the most professional and friendly of…read moreany I have dealt with. Dr. Simmons has been my primary care physician for many years and takes care of my whole family. I would not even consider going anywhere else.

Loved the atmosphere of the office, the staff, and the efficiency, friendliness and professional…read moredemeanor of each of the personnel with which I had contact. My husband was very interested in booking an appointment in the coming days. Thank you all for GREAT service!! Gayle

One eye has given me fits for 18 months; torn retina, then detached, then cataracts set in. TVLC…read morewent to work and patched me up. Thirty days later I'm back to 20/20. Staff here makes you feel very comfortable and confident. Kudos to everyone in McKinney and Frisco

My Husband and I recently switched doctors and we were looking for someone who not only had…read moreknowledge, but listened to us and gave helpful suggestions when needed. We landed at Dr. Vanita Bagdure at Allen Internal Medicine. Not only did she take her time to listen to us, but her bedside manner was lovely. That was important to me more so than my Husband. Our visits never felt rushed and she's good at following up if needed. My Husband and I have two different needs and she addressed them both with ease. If we were wanting to do things naturally, she would listen and give suggestions. If we felt that we were needing medicine for help, she listened and helped us with the right fit. She was not pushy with medications nor did it feel like she had any other hidden agenda but to listen to our ailments and help us navigate them. I have auto-immune issues and she keeps a careful eye on my labs. I also needed help with weight management and she was spot on with a regime and treatment that worked right for me. Her office is new and clean and right off the freeway for easy access. We've not had any problems getting an appointment with her.

This is our experience:…read more Prescribed father meds for a sore on his foot that had instructions for putting in eyes My mother didn't get her cough prescription so had to call Dr and make another trip to pharmacy I was missing one of my prescriptions, again had to call and make another trip to pharmacy xray results require a visit to review Lab results require a visit to review Prescriptions sent to wrong pharmacy Prescription was to take 1/2 pill but we were given capsules not tablets No refills on any prescriptions -only 60 days then need another appointment Over an hour wait when we had appointments Asked for home care for father and was told we need to make another appointment which turned out to be a referral for physical therapy (Dr had just seen him already recently) Don't see all medications on portal Father saw her 7x in 4 months - initial exam, lab review, knee pain, 3 month follow up, lab review, back again for knee, then required a visit again for home health care referral Simple portal message would have been sufficient instead of all these appointments. I went in for a prescription and told Dr I don't want it prescribed for 1 month when new insurance kicked in. When I called a month later for prescription, was told I needed another appointment! On a side note, Dr was nice and treated my family good, but due to the many appointments and miscommunications with meds we decided to see another Dr.

I'm a novice to hearing aids. They helped me, guided me every step of the way( including with…read moreinsurance). No one... no one is as patient, kind and knowledgeable. HUGHLY recommend

it was all great as far as the initial visit. but after getting my hearing aids I can only use one…read moreof them. after a year! only one hearing aid is working properly. they don't seem to know what to do. I'm not sure what to do either. except that I'll probably go somewhere else after I go through the process of use of one hearing aid till I get through paying for the pair. then I plan to spend more money at another place that will treat me differently than this place. I've been hopeful they would make things right but no. needless to say I'm not happy and I doubt they even care

I was given an appointment with ENTex by my PCP after battling a sinus infection for two months…read more The scheduler gave me an address in Plano, TX. I arrive, and there is a different practice (not an ENT) in that space. I called them and was on hold for 15 minutes, only to find out that my appointment was in McKinney; they don't even know how or why I was given that address, and it will be another full month before I can be seen. It did not matter that I have hearing loss as a result of the sinus infection and that my PCP suspects a fungal infection. Then I asked to be put on a cancellation list, and they informed me that they do not have one. I would need to call in every day and check if they have had any cancellations. I'll keep my appointment scheduled for a month away, but I'm going to call my PCP and get a different ENT.

A Heartfelt Thank You to Dr. Peiffer & the ENTTEX Team…read more From the moment I walked into ENTTEX, I was treated not just as a patient, but as a person. Dr. Peiffer is truly one of the most compassionate, knowledgeable, and skilled ENT specialists I have ever met. He took the time to listen, explain everything clearly, and gave me such peace of mind throughout a difficult process. His expertise and kindness made all the difference in my recovery. A special thank you to Deva, the amazing office administrator, whose grace and professionalism were a constant comfort. She went above and beyond to make sure I was taken care of and always made me feel supported. I am deeply grateful to the entire ENTTEX team. They don't just practice medicine -- they offer hope, healing, and true care. I would recommend Dr. Peiffer and ENTTEX to anyone needing ENT care. You will be in the best hands.