Not upfront about all fees associated. Will never go back. just for an ear cleaning she says 34…read moredollars but then you get a surprise bill of 120.00 for a visit less than 20 mins

I received a notice in the mail that it was time for my hearing exam. I had previously been a…read morepatient of Dr. Liz Brassine, who has since retired. So, I called and got an appointment with whomever is now at Hearing Services of McKinney, because I have not been hearing very well with my hearing aids that I spent $6,000 for several years ago. A young woman wearing jeans, looking like she was getting reading to clean her garage, called me to the exam room and took my hearing aids. She left the room with them and came back about 15 minutes later and told me that that there was nothing wrong with my hearing aids, but since they were more than four years old, I should get a new pair. She mentioned that the price has now increased by $1,000, so new ones would be $7,000. She did not bother to test my hearing, nor did she bother to tell me that she could adjust the hearing aids I have now. She said the only thing my hearing aids were doing now was to amplify. I left in a daze, being a retired teacher, wondering how in the world I would be able to afford $7,000 or more each four years. It dawned on me after I got home that she had told me that there was nothing wrong with my present hearing aids, and that she did not offer me any option but to purchase new ones. Neither did she test my hearing (why does a person make an appointment with an audiologist, but to have their hearing tested and corrected)? So, I paid $65 for this person, Ms. Gilbo, to do a whole lot of nothing for me. I believe she completely led me astray, did not bother to offer me any solution except to spend a fortune on new aids, and then lied to me when I called her and expressed my concern. Do not waste your hard-earned money on this shyster!

The staff are friendly and courteous and really nice people. Dr Michele Gillentine is very…read moreknowledgeable and able to explain everything in plain English, and will work with you to ensure your needs are met. I highly recommend their clinic.

From the owner: Hearing Aids, Hearing Testing, Tinnitus, Dizziness, Vertigo, Balance, Ringing in the Ears,…read moreAudiologists, Hearing Loss Treatment, Hearing Care, Ear Doctors

Great service. No nonsense professional that doesn't try to up sell anything. Very thorough exam…read morewith great facilities. I will be back for annual check ups!

Dr. Jessica is phenomenal. She was so thorough and listened patiently as our daughter described…read morewhat she's been experiencing. We are confident our relationship with Dr Williams will be a lasting one.

I usually shop at Sam's but today I went to Costco on university in McKinney Tx and the cashiers…read morewere not friendly at all. The only nice people I came across in Costco were the kind ladies serving the samples. The cashier I had was rushing me the entire time & no kindness behind her tone when speaking. I don't know if this matters but the people that even shop there were just as unkind. I will be sticking to Sam's & their amazing customer friendly & helpful services. Also the people who shop at Sam's are friendly kind people. I don't know why Costco was any different but it was a major difference in their team there, as well as the kind of people that shop there.

I've encounter rude employees on several occasions. Today I walked in with my daughter. My husband…read morewent in ahead of me. I scan my card and keep walking. The lady yells after me something about 'is he with you?' I look her not sure what she is asking me. Then Realize I signed up then my husband went In to add to the account and they put his picture on my account/cars! She was VERY rude to me. WTH does it matter???? I said it's my account...she got very rude and said don't be rude to me I'm doing my job...when she was acting like a n@zi. I will not renew and never and just go to SAMS. It's not worth all the rude people.

I have had problems breathing for over two years, so I made an appointment with Dr. Wyll. She…read morerecommended that I have a septoplasty and turbinate reduction and it was booked within a couple of weeks of my original appointment with her. Her office and her team answered all my questions and always made me feel comfortable. After my surgery, I was so nervous for my post op appointment that I just immediately cried when one of the nurses took me back. She calmed me down and really sympathized with my feelings, which meant so much. Dr. Wyll is very nice and professional and has a gentle hand even when a weenie like me is in her office. While I'm still in recovery, I am so pleased with my results. I can finally breathe again, it's like a whole new world. I have a chance at a better life thanks to Dr. Wyll and I am forever grateful.

I have had various chronic ear issues going all the way back to 1960(!!), and so I have had quite a…read morenumber of ENT patient-physician. Since most of the issues are conditions I just have to live with, I have in recent years treated myself with OTC remedies and such. But the issues finally piled up to the point that I needed to see an ENT. My previous ENT, who was wonderful, had become so busy, I would't be able to get in to see him for almost three months. So I have begun looking for someone with a more open schedule. I read about Dr. Wyatt and saw good things written about him, so I checked with my PCP and he referred me to him, got me in in about two weeks and today was my big day. I filled out the paperwork in about 25 minutes, which was the most detailed I remember ever seeing, and went to the office , arriving about 15 minutes early. Upon checking in, I was given two additional forms by the receptionist, which had to do with several unscheduled procedures that might have to be performed during any given visit if the doctor considered them medically necessary. I was instructed to authorize the doctor to perform these procedures before I had even met him. When I asked the receptionist if that was their usual protocol, she said, I'm sorry, but you were here just fifteen minutes before your appointment. We don't have time for questions like this right now. We will have to reschedule or cancel your appointment if you want discussions about things like that. I was taken aback, but I really wanted to be seen, so I took a little bit different line of questioning and said, "Well, could you at least give me a ballpark figure about what these procedures might cost me (after Medicare and BC/BS)? I don't feel comfortable authorizing charges for unknown procedures when the staff cannot even estimate what the charges might be. It seemed like I was walking in to a used car dealership and asked to sign a sales contract for an unknown car at an unknown sales price with undetermined terms. I could go on, but I won't. And neither will I return to his office.

Twice i have taken off work to go to the McKinney office and twice i wait to see the doctor. The…read morefirst time i waited over an hour and i left. Then today after waiting for over 30 minutes the receptionist said the doctor was running behind and couldn't see me today. I am done. The worst care ever.

This place is a joke. The doctor on duty is a joke…read more I come in on time. After waiting 30 minute, the receptionist says that the doctor is driving in to the office and will be there 30 more minutes. WTF. I show up on time, and the doctor isn't in the office until 1 hour later? Who the hell would want to do business with these jokers. Someone should get rid of this doctor. What a joke.

If I could give ENT & Allergy Center of McKinney more than 5 stars, I absolutely would!…read more Dr. Dr. Dang truly gave me my quality of life BACK. For years, I struggled with constant strep throat and tonsillitis--at least 2-3 times every single year. On top of that, I dealt with terrible tonsil stones that caused awful breath and daily discomfort. It was frustrating, exhausting, and honestly embarrassing at times. I had been told by other doctors to keep trying different step therapies that just weren't working. But Dr. Dang actually LISTENED. She took my concerns seriously and helped me make the decision to finally have my tonsils removed--something I should have done years ago. Since my surgery in May 2025, my life has completely changed. No more constant infections. No more tonsil stones. No more worrying about bad breath. I feel healthier, more confident, and just overall BETTER. The office experience is amazing as well--everyone is so friendly and welcoming from the moment you walk in. And let's talk about efficiency... I usually wait only about 5 minutes, which is almost unheard of these days! What really stood out to me was the level of care after the procedure. Dr. Dang's nurse personally called me the very next day after my tonsillectomy just to check on me and see how I was doing. That kind of follow-up and genuine care is rare and meant so much to me. The care, professionalism, and compassion at this office are unmatched. We were so impressed that I even brought my husband in to see Dr. Dang for his allergies--and she's been just as amazing for him! If you're dealing with ENT issues and feel like you're not being heard elsewhere, PLEASE come here. This team will take care of you and truly change your life.

Very frustrating billing experience…read more I clearly told ENT Specialists of McKinney that I was ending allergy treatment and did not authorize a new allergy vial. I also requested cancellation of my appointment. When I followed up, technician Dariel told me the issue would be handled, so I reasonably believed the matter was resolved. Then, more than a year later, I received an unexpected debt collection call for approximately $500 tied to that exact issue. Trying to resolve the situation was equally frustrating. Billing leadership was difficult to reach, and there did not appear to be a straightforward process for disputing the charge. The most concerning part is that this could have been prevented with proper communication between staff and billing. Patients should not be surprised by collections over charges they explicitly declined.

I went into the business to inquire about potential services and was told that new patients must…read morepay $1000 up front to even have a discussion about hearing evaluation. I turned around and went back to my ENT and my hearing was evaluated for $50. You may also get a free consultation at Costco or Sam's by qualified Audiologists.

Great service Dr Joe on my in ear monitor impressions! Less than 30 minutes. Office personnel were…read morevery friendly.

This place was fabulous everyone was the friendliest Dr Rudes was very kind and explained…read moreeverything as we went along! I would definitely recommend this office !!!!!

I saw Joshua Rudes and he was excellent. He was very patient and thorough. I would highly recommend…read morethe practice.

I was given an appointment with ENTex by my PCP after battling a sinus infection for two months…read more The scheduler gave me an address in Plano, TX. I arrive, and there is a different practice (not an ENT) in that space. I called them and was on hold for 15 minutes, only to find out that my appointment was in McKinney; they don't even know how or why I was given that address, and it will be another full month before I can be seen. It did not matter that I have hearing loss as a result of the sinus infection and that my PCP suspects a fungal infection. Then I asked to be put on a cancellation list, and they informed me that they do not have one. I would need to call in every day and check if they have had any cancellations. I'll keep my appointment scheduled for a month away, but I'm going to call my PCP and get a different ENT.

A Heartfelt Thank You to Dr. Peiffer & the ENTTEX Team…read more From the moment I walked into ENTTEX, I was treated not just as a patient, but as a person. Dr. Peiffer is truly one of the most compassionate, knowledgeable, and skilled ENT specialists I have ever met. He took the time to listen, explain everything clearly, and gave me such peace of mind throughout a difficult process. His expertise and kindness made all the difference in my recovery. A special thank you to Deva, the amazing office administrator, whose grace and professionalism were a constant comfort. She went above and beyond to make sure I was taken care of and always made me feel supported. I am deeply grateful to the entire ENTTEX team. They don't just practice medicine -- they offer hope, healing, and true care. I would recommend Dr. Peiffer and ENTTEX to anyone needing ENT care. You will be in the best hands.