We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

Marcus was great! Punctual and efficient. He mounted all 3 of my TVs for a decent price and I…read morecouldn't be happier. Will definitely use his service in the future.

Updated Review: I did have some issues getting in touch with Corey, because for whatever reason the…read moreemails were going into his spam box. Once we connected via social media and text, he was extremely responsive and he scheduled quickly the work to be done a few days later. Today 1/21/2025 he arrived, setup my network, configured it, taught me about the app that controls it and worked to make sure the installation was clean, neat, and the wiring / cable management was done well. We still have some additional pieces to finish, but are waiting on a back ordered product. So as promised, I've updated the review accordingly based on the work done today. I will update it again once we are fully complete.

From the owner: Shade Tree AV specializes in hands-on design and consulting so we can deliver a unique…read morehome-automation experience that makes managing your lifestyle and entertainment as easy as possible.

Highly reccomend! Excellent customer service, highly attentive and knowledgeable system designers,…read moreand the support if needed are on top of it! You won't find another A/V company like them!

Eric and his team did an excellent job with our media system upgrade. Very organized and courteous…read moreduring the install process and followed up to ensure we were completely satisfied.

Extremely professional. They were very informative about the process, cost and benefits of the…read moreinstallation. I will use them again for additional services and recommend them to anyone requiring similar services.

Barney is my go-to for all things audio and video. He is someone that not only gives you great,…read morehonest service but he stands behind his delivery.

From the moment I first reached out to Jakes Pro TV Installs, I knew I was dealing with a true…read moreprofessional. He was upbeat, responsive, and took the time to answer every question I had--always offering thoughtful advice along the way. Throughout the entire process, Jake delivered an outstanding experience. Even during the install, he'd ask for my input on placement and setup, and when I'd flip the question back to him--"What would you do if this was your TV?"--he always gave honest, helpful recommendations that I truly appreciated. When my contractor dropped the ball on installing an outlet, Jake didn't miss a beat. He simply said, "Don't worry, I've got it," and sure enough, he handled it with ease--and the result was amazing. I can't say enough about Jake's professionalism, attention to detail, and the care he puts into every install. He treats your home like it's his own, making sure that once the job is done, you'll absolutely love how it turned out. If you're looking for someone to install your TV the right way, look no further--Jake is the guy you want from start to finish.

If you're looking for a team to take care of your home theater install needs, look no further…read more Jake was awesome from the very start. They were very quick to respond to my initial request with the information I needed. After exchanging some necessary information, we scheduled an install date. Their pricing was very competitive. Jake was very communicative. He sent a reminder and on the day of install, kept me informed of his arrival time, etc. He was right on time. He began his work and was incredibly thorough in his approach. He unmounted my old/dead TV and prepped for the new one. Once he got it mounted, everything looked great with all the cables hidden. We went through the initial setup together to insure everything was in working order. Jake cleaned up after himself to the point you wouldn't have known he'd even been there. I can't recommend them enough for their quality work and their professionalism.

I used Alamassee Protection to install a wired ring camera. Great service, responsiveness, and…read moreaffordability. Definitely recommend.

Very annoyed that we bring an issue with cameras he installed no longer working due to a…read morethunderstorm and he didn't use a sense of urgency to try to fix, replace, or even troubleshoot the issue. One camera before the storm kept missing up and was not fixed. This is why we don't use people on Thumbtack! Thank goodness I have a family member that is a cop and good with cameras that can try to assist and give us next steps on what to do regarding this situation. Smh. These cameras are supposedly life time warranty but we'll rather pay for better service and new cameras!! Disregard the green checked boxes around "Service requested", "Quality", and "Value" because I did not select those to be checked!!

I really wanted to rate the company higher. I've given them months to get it together. The service,…read moreconsistency and reliability just isn't there. I like the tech, Jeremy, but the company is a mess. No online billing, no response without several follow-ups, billing for a Control4 4Sight subscription despite it never working. And also requested multiple quotes for additional services, like automated blinds, and it took weeks and my follow-up to get a response. It also seems they're not very familiar with the product. After months, I'm still trying to undo/change presets from the previous owner, but only the dealer can do that. And isn't.

When I built my new home I used Audio Intersection for my low voltage, WiFi, security and whole…read morehouse speaker system. I have been nothing but impressed since! The installers took care of everything so literally all I had to do was come home and turn on whatever I wanted to use - whether it was the internet, the SmartTV or the sound system. When I had a small issue a couple of weeks after installation with the security system (oops, it turned out to be operator error and not their fault!) they promptly sent someone out for a free service call so I could feel secure in my new house. During the quoting process, Ryan also made really good recommendations when it came to what equipment and services to use. If you're like me and want to put yourself in the hands of the experts when it comes to home audio, security, etc. etc. then I highly recommend Audio Intersection!

The hospitality, service and attention to detail that I experienced from the owner (Lawson Hale)…read moreand his son (Declan) at Sound Image was second to none. I couldn't be more pleased. They revived and updated my old Linn LP-12 turntable that I bought new in 1984, and now it is better than ever. If you are looking for a Linn dealer in the Southeast (USA), this is the one!

Customer service standards that everyone expected in the1950's and 1960's were exceptionally high…read morecompared to what we receive today. Yet on occasion you find a specialty shop that has not lost the magical talent of a sales staff that actually listen to the customer, provide service (even home service) and have expertise that you can't find on the internet (anywhere) because it personally meets your expectations. The initial assistance in my selection of stereo equipment and maintenance after the sale have been exceptional. Even my wife can hear the difference in the sound results.

I don't often hawk local service providers, but felt compelled to with SPS - these guys/gals are…read moresimply awesome. After a near-miss with some lightning, which completely knocked out my First Alert system, I found out how Ackerman makes all their money - the estimate was over $650 to replace the board and that didn't include any additional bits that might need replacing (had to replace two door sensors too). I ended up buying my own Ademco kit and hiring SPS for both the install and monitoring. This time I went with a wireless unit for phone (the lightning came in via the phone line - it actually hit the service pole). A call brought Bo Beaven from SPS out to look things over and give me an estimate - their hourly rate was HALF what Ackerman charges - and since I got my own equipment when John the installer came out it was a breeze, and half again the estimated time I got from Ackerman. The entire experience was fantastic. I also ended up using them for the monitoring - which came out about the same as what Ackerman was charging me, even with the added expense for the cell service on the wireless phone. Recently I was throwing a code and was able to get a human on the phone with the first call, and get a live technician with instructions to clear the code over the phone. To top it off they're coming by next week to take another look to make sure that there isn't an issue with the wireless - that's what I call CUSTOMER SERVICE!

Got the doorbell camera so I can check who's at the door on my phone before opening. Installers…read morewere on time, cleaned up afterwards, the cost matched the estimate quoted, so good experience overall.