Aggieland Smart Home Tech arrived at my home on time and ready to work. We needed to change the…read moredoorbell from Ring to Nest. One year ago, someone else was called to replace my damaged Nest but they couldn't achieve the connection so had to purchase a Ring which was not the same. Aggieland S.H. knew exactly what was needed to swamp it out; amazing. They made it look easy which I knew wasn't. They also connected the camera to the birdfeeder which I greatly appreciated. If there is anything needed in the future, these two will be my go-to for help.

We hired Aggieland Smart Home Technologies and worked with Zane for the installation of our home…read moresecurity and smart home system. Unfortunately, our experience after the installation has been extremely frustrating - and I highly recommend you choose someone else. We have been attempting to contact Zane by phone and text messages since July 1, 2026, and he has been completely unresponsive. Today is September 17, 2026 and we have yet to hear from him. He is our Alarm.com provider, which means we are dependent on him to make certain changes to our system. At this point, we are unable to make those changes because he is not responding or providing any assistance! We have also been told that multiple people have attempted to contact him, including a representative from Alarm.com, and he still has not responded. Based on our experience, I highly recommend that you do NOT go with Zane with Aggieland Smart Home Technologies.

David and his team are top notch. I wasn't sure what we wanted to add to our system but he listened…read moreand started finding out what was out there. Now, we have better home security and smart home features that pull it all together. Thanks ASC!

From the owner: Home and Business security system. access control and cctv,i.p. cameras,dvr,nvr, home audio…read more at asc we value our customers and we respond quickly to all your needs. you're not just a number at advanced security! we are a local business that pours back into the community we faithfully serve. our Texas central station has been monitoring alarms for 28 years. our experienced, professional operators are the best in the business. the central station is five diamond rated by the central station alarm association which means that our commitment to operator training is second to none. the central station is first class in every detail and has ample built in redundancy. But no stone is left unturned; even if the main facility were to go down, we have a back up central station standing at the ready. So for the ultimate in quality, value, local service and texas alarm monitoring,

Not sure if Sales Rep Ray Zhang works at this location because it appears to be the only office in…read morethis city, but he's trash. He came to my door and sold me an awesome CCTV and alarm system and for a deal, but he failed to tell me some important information that would've made me think about his offer instead of signing up. He withheld and/or lied about some information such as getting 2 separate bills (1 for the service and 1 for the equipment). He didn't elaborate that another bank company (Fortiva) is who I'll have to deal with because a loan was made to pay the equipment off. He said I'd have deals and monthly fees waived as a promotion, but he lied or supposedly made a mistake that he can't fix now because Fortiva is a separate entity. Then Ray gives me his personal number and his email and we corresponded a few times before he ghosted me. He now completely doesn't answer any of my messages or calls me back. Now I have to deal with customer service either on the phone or via chat. They give me credit for my inconvenience and my frustration, but it's not even what I wanted. I wanted to speak to my fake a$$ lying sales rep. On top of that, the city of Bryan reached out to inform that I'm required to pay $75 every 3 years for an alarm certificate or registration. Again, good information that should've been disclosed by the rep. Now I'm stuck with additional bills. If anyone ever runs into this clown at your door trying to sell you this system, turn him away and see someone else because I do believe Vivint is a good company, but it a bit more pricier than my previous alarm system which was Brinks. The Vivint installation tech, Adrian was super friendly and fast. He was super helpful and informative. Ray Zhang is a horrible representative of this company. If it wasn't for the system being super convenient and working better than my last alarm system, I'd leave this company in a heartbeat. Based on other reviews and my personal experience, Vivint needs to train their field reps and the cancellation process is such a hassle.

This company has zero honesty, zero ethics, and zero integrity. If I could give zero stars, I would…read more-- one star is way too high for them. They sent untrained sales representatives to my home who promised a "30-day free cancellation" offer to encourage me to sign up -- only to later find out that this was completely false. When I tried to cancel within 30 days, their customer service informed me that the actual cancellation period was only 3 days, and that I would need to pay $1,800 just to terminate the service. The sales representatives who came to my home in Waller were Daniel Hernandez and Jonathan Guzman, both of whom straight up lied to me just to make a commission. Their manager, Angel, clearly doesn't care because this seems to be how they all operate -- lying to people to get sign-ups and money. It's disgusting business practice, and they should be ashamed of how they treat customers. Don't give these people the time of day let alone your business.

Emailed them to request service. I described the issue. They responded by asking questions. I…read moreanswered providing the info requested and my phone number. No response until I sent an email the next day. He again asked questions. I answered. No follow up. I emailed again saying it was my last attempt. No response. I am not going to beg for someone to provide a service to me.

We started using DefTech for our home security in 2011 because their pricing was the best in the…read morearea. We paid for our monitoring service annually, and every year they were late invoicing us (sometimes as much as a month). Their technical service up until this year was just ok, but their customer service otherwise was lacking. It was hard to get hold of real person. When you did, it was as though they didn't have time for you. Install a SimpliSafe system instead.

Very disappointed in this company. They came in to my 84 year old mother's home and changed out…read moreher system and had her sign a new contract. She trusted them. Her original contract had not expired so after they came in she was under 2 contracts for monitoring her system. It took about 8 months but I was finally able to get them to pay off the first contract. I know her rep did this to 2 elderly ladies the same day. I would NOT recommend them.

From the owner: If you're looking to bolster your personal security, then turn to Power Home Technologies Of Brazos…read moreValley in College Station, TX, for customized recommendations based on your needs. Our skilled team of security experts will assess your concerns, offer advice on different products, and follow up to ensure your satisfaction. We work hard to offer outstanding Security Service to our clients. We provide a variety of options, including: Home alarms School security services Surveillance cameras Access control We won't just sell you a high-end camera. We'll take the time to listen to your needs and demonstrate our products so that you can make an informed decision. We know that choosing a product can be overwhelming, but it doesn't have to be when you hire us. We take security seriously, and we'll do everything that we can to simplify this process wherever possible. From basic ADT setups to more elaborate security systems, we've got you covered. Choose Power Home Technologies Of Brazos Valley when you're ready to take your protection to the next level. We pride ourselves on offering top-notch Security Service throughout College Station, TX. Find out how we can assist you. Call or stop in and see us today to speak with an expert about your needs.