My rating of these guys is based on experience over 20 years. Year in and year out they have…read moreknowledgeable folks to help make your electronics investment the best it can be. I've dealt with them for higher complexity setups and just evaluating a single piece. No substitute online or in Bryan College Station for the expertise and selection these guys have.

The service was timely,professional and courteous. We had two great OLED Sony smart tvs that were…read moreinstalled to accommodate our built in spaces. We've been very pleased and highly recommend this superior A-V sales abd service company.

David and his team are top notch. I wasn't sure what we wanted to add to our system but he listened…read moreand started finding out what was out there. Now, we have better home security and smart home features that pull it all together. Thanks ASC!

From the owner: Home and Business security system. access control and cctv,i.p. cameras,dvr,nvr, home audio…read more at asc we value our customers and we respond quickly to all your needs. you're not just a number at advanced security! we are a local business that pours back into the community we faithfully serve. our Texas central station has been monitoring alarms for 28 years. our experienced, professional operators are the best in the business. the central station is five diamond rated by the central station alarm association which means that our commitment to operator training is second to none. the central station is first class in every detail and has ample built in redundancy. But no stone is left unturned; even if the main facility were to go down, we have a back up central station standing at the ready. So for the ultimate in quality, value, local service and texas alarm monitoring,

Deftech is our favorite AV (audio visual) company. They listen to the customer, can create sound…read moreand visual spaces from pure imagination, give suggestions on newest technology, and leave no question unanswered. They show professionalism, work with impeccable detail, and produce the highest quality workmanship in the industry. Whether you desire outdoor patio sound, or "Disney-style" magical rocks that produce top of the line sound, this is the company for you. We have an amazing set up in our backyard that took less than an hour to install, start to finish, with hidden wires, flush-mount speakers, and unlimited musical selections (thank you for introducing us to Sonos and amazon music !!!). Small details toward perfection make them stand out from competitors. Ridiculously high 5 star rating.

We started using DefTech for our home security in 2011 because their pricing was the best in the…read morearea. We paid for our monitoring service annually, and every year they were late invoicing us (sometimes as much as a month). Their technical service up until this year was just ok, but their customer service otherwise was lacking. It was hard to get hold of real person. When you did, it was as though they didn't have time for you. Install a SimpliSafe system instead.

Gladiator was the only home security company that would actually call me back. They showed up a…read morelittle early, went above and beyond to fix my issues, and actually gave me good advice on some upgrades I wanted done.... and it was actually that there were some better options that I could purchase and install myself. I'll for sure use them for all my security needs.

Holy Cow! You may want to think twice about using this company! I hired them to do a simple job. I…read moreneeded two Cat5 drops installed at my home and to mount two wireless access points. It turned out to be a fiasco! (It started on a Wednesday) He ran the drops but did not understand the instructions for using the Aruba wireless/ HPe access point mounting kits (part number: AP-220-MNT-W2W). In the process, he cut up and damaged one of the mounts as well as made over 8 screw holes in my ceiling. When he was "complete" he quickly took my check and left. Within the first hour of his departure, the AP's received power via POE, but no data. I immediately called and texted him about the issue. He assured me that he was currently going to his next job, but would return the following day (Thursday). The next morning, I texted him at around 8:30 am to confirm he would return that day to correct the cabling issues. I received a reply, that he was indeed planning on returning that day to fix things. At 2:22 pm, I once again texted him to see what the ETA was on returning. His reply was that he was finishing up a job and would text me when he was on the way. At 6:33 pm, I received no calls or texts, so I once again texted him to see if he was indeed still coming. The reply was "I'm heading to pull footage for the cops", whatever that means..... After that text, I never received a call or text again. Fast forward to Sunday, where I had to hire another cabler to come in and fix this guys shotty work. In short, he made several unnecessary holes in my ceiling, cut up and damaged an AP mount kit, and literally mis-wired the RJ-45 end connectors. He literally flipped the pinouts from left to right. In short, clearly, this guy is a jack-leg who doesn't know what he is doing with regards to Cat5 drops, RJ-45, Ethernet, and keystone connectors. He tried to take the "money and run", so I had to put a stop payment on the check.

Not sure if Sales Rep Ray Zhang works at this location because it appears to be the only office in…read morethis city, but he's trash. He came to my door and sold me an awesome CCTV and alarm system and for a deal, but he failed to tell me some important information that would've made me think about his offer instead of signing up. He withheld and/or lied about some information such as getting 2 separate bills (1 for the service and 1 for the equipment). He didn't elaborate that another bank company (Fortiva) is who I'll have to deal with because a loan was made to pay the equipment off. He said I'd have deals and monthly fees waived as a promotion, but he lied or supposedly made a mistake that he can't fix now because Fortiva is a separate entity. Then Ray gives me his personal number and his email and we corresponded a few times before he ghosted me. He now completely doesn't answer any of my messages or calls me back. Now I have to deal with customer service either on the phone or via chat. They give me credit for my inconvenience and my frustration, but it's not even what I wanted. I wanted to speak to my fake a$$ lying sales rep. On top of that, the city of Bryan reached out to inform that I'm required to pay $75 every 3 years for an alarm certificate or registration. Again, good information that should've been disclosed by the rep. Now I'm stuck with additional bills. If anyone ever runs into this clown at your door trying to sell you this system, turn him away and see someone else because I do believe Vivint is a good company, but it a bit more pricier than my previous alarm system which was Brinks. The Vivint installation tech, Adrian was super friendly and fast. He was super helpful and informative. Ray Zhang is a horrible representative of this company. If it wasn't for the system being super convenient and working better than my last alarm system, I'd leave this company in a heartbeat. Based on other reviews and my personal experience, Vivint needs to train their field reps and the cancellation process is such a hassle.

This company has zero honesty, zero ethics, and zero integrity. If I could give zero stars, I would…read more-- one star is way too high for them. They sent untrained sales representatives to my home who promised a "30-day free cancellation" offer to encourage me to sign up -- only to later find out that this was completely false. When I tried to cancel within 30 days, their customer service informed me that the actual cancellation period was only 3 days, and that I would need to pay $1,800 just to terminate the service. The sales representatives who came to my home in Waller were Daniel Hernandez and Jonathan Guzman, both of whom straight up lied to me just to make a commission. Their manager, Angel, clearly doesn't care because this seems to be how they all operate -- lying to people to get sign-ups and money. It's disgusting business practice, and they should be ashamed of how they treat customers. Don't give these people the time of day let alone your business.