Grant helped me today and was very friendly. Highly recommend this location and the staff…read more I've also dealt with a few other customer service representatives in the store and I've always been so kind and friendly. I love as soon as you walk in. There's someone standing there ready to help you find exactly what you need. Very clean store and easy to find everything. They also have plenty of items in stock.

Came here to browse around to price items . Drones, tv's, gaming accessories etc . So much…read moreinventory and styles and colors to choose . So many ideas to turn your home into an electronics fortress. Store clean and clear of clutter. Geek squad was unavailable as always for question solution. Was told I would have to make an appointment and meanwhile staff was sitting around not doing anything. I guess they are untouchable until your scheduled appointment time. Not professional at all in my opinion. Store staff and greeter lady were very friendly and eager to assist.

Brian was able to fix the circuit board for my motorcycle tachometer. He was able to identify the…read moreburned up resistor, replace with a new one as well as identify other faulty components on it. Very friendly, responsive and reasonable price. Definitely will come back for anymore electronic fixes!

I have been using BAS Electronics for a couple of years now. Brian is the only person that I will…read moreallow to work on my vintage stereo equipment. He has ALWAYS done an excellent job and finishes when or before the time he states it will be done. Recently he did preventative maintenance on my Dual 606. He did a fantastic job and the turntable functions like it's new and not 40+ years old! I highly recommend BAS Electronics and Brian! PLUS he has adorable shop kittens that he has rescued! Marc

I need a battery tester lead point. They has similar that I…read morecan use. It is $2.45. It can be mailed USPS ground Advantage for about $4.50-5.00. They only offer Fed Ex for about $10. I asked 3 times (chat box) if I could have it mailed. first time I was ignored. 2nd time I was told I'd get a phone call. 3rd time I was told I'd get a phone call. No phone call. Customer Service?

This is easily the worst company i have ever dealt with. I put in my order and then received a…read moreemail about a week later asking me about a "pinout"?. At the time i had no idea what a "pinout" was, so i replied saying: "I do not know what a pinout is but i need it for my tattoo machine". So i gave them information on the machine etc etc. They never replied so i reached out again about month later and they did a good job of making me feel stupid about the pinout situation. Im not the cable experts, they are. They never answered any of my questions. They just replied to my questions with: " Ronald, have you recieved this question before" (like im a child at daycare) i managed to find the pinout i needed and so i gave them the pinout then a week later they just refunded my money. ABSOLUTE GARBAGE customer service.

I was referred to Schneider by the Panasonic Customer Service Rep because my Panosonic microwave…read morewasn't working properly. It seemed to be heating, but I could hardly get the keypad/control panel to register the amount of time. I thought I'd see if I could repair it cheaply instead of buying a new one. I called Schneider who told me that to replace the panel would cost about $150. So I told him thanks, but I would buy a new one then. He asked me some questions and said let's try to reboot it and reprogram it. IT WORKED! Not only did I not need a new microwave, but the technical support was free. I highly recommend you give them a call before throwing your possibly fixable appliance.

Had great service. Staff was very knowledgeable and great customer service. Opened up early for…read moreme to drop off my tv on my way to the airport.

All of my equipment works when I need it too. Overall, nice staff. Would highly recommend.read more

I was staying near The Sound Room on business (where I live in far Northern Wisconsin - we don't…read morehave home theater shops like this) I couldn't help but stop. Even though I wasn't a potential customer (I made that clear) I couldn't have been more impressed by the tour I was given. More than impressive equipment lineup - I can only assume (I should have asked) that my 'tour guide' was the owner of the company? This is what high end quality sound (and customer service) is all about. Kudos! Pic is my current setup.

This is the third time I could write a 5-star review for Computer Solutions in Sunset Hill. The…read more1st time was years ago when I was living in the country taking care of a family member. My computer was having problems, and I couldn't leave home. Someone drove all the way to where I lived and repaired my computer in a single visit. I was so relieved since I really depended on my computer. The 2nd time was last year when a different computer (a very heavy 27" iMac) needed to go into the shop for repair. There's no way I could have carried the computer, so someone from Computer Solutions came and picked up the iMac and took it to the shop for repair and afterwards returned it. Again, such a relief! The 3rd time was last week. My computer had crashed, and not only was I facing the loss of my computer but, more importantly 10 years of precious data. I had conferred with Apple tech by phone, and they were unable to do anything. I brought my machine to Computer Solutions, and in a very short time they were able to repair my computer and thus preserve all of my data. It felt like a miracle, and I was thrilled. My special thanks to Michael who was so knowledgeable, friendly and reassuring. The cost of the repair was much less than I had anticipated and, best of all, my computer was up and running. What a great experience!

All staff extremely friendly, helpful, and knowledgable. This is our 2nd time using their services…read moreand have no reason to go anywhere else in the future.

Super easy and fast online ordering and in store pick up when you know what you need…read more Very knowledgeable, polite and friendly experts in store when you need more support. Sure big box stores may save you a few cents, Amazon may even save you a few dimes but neither provide the energy this team does. Recharge today at Batteries Plus.

Per Frank M, I went into the store for my 3rd time on 11.16.2023. The store manager was not in, a…read morestore manager from a different location (Adam) was there. He told me there is nothing they can do other than offer me another battery which I have already said that I will not accept. Why would I want another horrible product? I have now taken off work 3 times to take care of this and am still out the $118. Why did Frank M have me travel to the store again just to receive same outcome as first 2 times?