We got our first Mercedes car from the Riverside site. Liliana Duran was super helpful. She found…read morea car we didn't know we needed it. She helped us to get a really good deal. She has been very responsive and helpful.

Dear Walters Mercedes-Benz of Riverside Management, I am…read morewriting to express my profound disappointment with both the reliability of our electric vehicle and the level of customer service we have received from your dealership. Shortly after purchasing the vehicle, we experienced a serious battery-related failure that left the vehicle in your service department for approximately 30 days. Unfortunately, we are now facing the same issue for a second time. The vehicle has once again required battery-related repairs and has now been out of service for more than two months. What is most concerning is that on both occasions the vehicle lost all power while traveling on the freeway. This was not merely an inconvenience--it was a significant safety concern. Thankfully, both times I was close enough to an exit to safely maneuver the vehicle off the roadway. Had that not been the case, the outcome could have been far more serious. When purchasing a luxury vehicle, there is an expectation that the product will be reliable and that the ownership experience will be supported by a high level of professionalism, communication, and customer care. Unfortunately, our experience has fallen well short of those expectations. After two major battery-related failures and more than three months of cumulative repair time, we have lost confidence in both the vehicle and the dealership's ability to resolve these issues satisfactorily. We would appreciate a clear explanation of the ongoing problems with the vehicle, a definitive timeline for repair, and a meaningful resolution that reflects the seriousness of this situation. We chose Mercedes-Benz because of its reputation for quality and customer service, and we expect that reputation to be reflected in how this matter is handled. We look forward to your prompt response. Sincerely,

Buying a car is usually not an easy process, but my experience at Audi Riverside was outstanding…read more From the beginning, my salesman, Edgar, did everything he could to make the process smooth, stress-free, and enjoyable. Kevin Bolden, one of the managers, also went above and beyond to make sure I got exactly the car I was looking for and that I was completely satisfied with my purchase. Overall, the entire experience exceeded my expectations. I highly recommend Audi Riverside, and I will definitely be back for my next Audi purchase!

I came here needing a new car after my car of 15 years gave out on me! The first person who greeted…read moreme and helped me was Joshua Rambow. He was patient, professional, and kind. He was not pushy and made me feel very comfortable with what can be a stressful experience. He is a large part of the reason I ended up selecting an Audi for my next vehicle. He is extremely knowledgeable on the features of the car and has been checking in with me since purchase to ensure all is well. Audi is lucky to have him. The only reason I took a star off is there was a member of the team who was wildly unfriendly when my husband and I were there. He was a manager I believe, a tall African American gentleman who spoke to literally everyone but us. Would walk by us, look at us, and not say a word, practically scowling. We thought it was weird, but everyone else was so amazing, we continued with the purchase. I'm also loving my car!

My car would not go when you press the gas and Louie the mechanic looked at it and said he couldn't…read morefind anything.so he kept on driving it around to make sure After 1 week, I didn't feel safe enough driving it.So Louie said he Immediately diagnosed all the issues and pointed to exactly what was needed . Also looked at the overall health of my car. Torres Family Owned is the best mechanics I've been to last 5 years.He's honest, hard-working, and actually quick! Louie and his Brother Rudy do quality work and I recommend it to everyone who is unsure about mechanics overall and affordable.| give you guys 5 Love Marie and Albert Jones 9/26/24 Thank for making us feel like family. We appreciate you and the Business!! Stay Blessed

Great service very quick and excellent work very good with customers and customers serviceread more

Hands down the best experience I have ever had leasing a new car. I emailed multiple dealerships…read morewith exactly what I was looking for and how much I wanted to pay. This dealership responded to me within an hour with a quote. They were upfront and didn't nickel and dime me. They offered the most competitive deal, and this is all due to the hard work of the sales manager, Hae and his sales team, John Perez, Jon Klempner, and Justin from the finance department. An extra special thanks to Jon Klempner because he busted his butt to make the transaction as seamless as possible for me. Trust me, if you're looking for a Mercedes, the drive to Riverside, mo matter where you live, is totally worth it. It's no wonder this location has the best reviews on Yelp from all other Benz dealerships.

Should be 10/5 stars but sadly caps out at 5!…read more We recently purchased a Mercedes van from Walter's Mercedes-Benz Sprinter of Riverside, and this was hands down the best dealership experience my husband and I have ever had. From the very beginning, the transparency and professionalism stood out. Our salesperson, David Alcantar, was absolutely incredible to work with. He was knowledgeable, patient, and refreshingly laid-back. There was zero pressure at any point, which made us feel comfortable and confident throughout the entire process. David took the time to answer all of our questions thoroughly and honestly, and he truly listened to what we were looking for instead of trying to push a sale. Pricing was a huge win for us, especially because we had a trade-in. Not only did they give us the best price on the van, but they also took our trade-in seriously and gave us the best numbers we saw compared to any other dealership. After visiting multiple dealers and feeling discouraged elsewhere, Walter's was the only place that made us feel like our business truly mattered. Everything was clear, upfront, and transparent--not just with us, but with every customer we saw being helped. We also want to specifically recognize the manager, who was incredibly understanding of our situation and went above and beyond to work with us on pricing and trade-in value. He genuinely cared about helping us and about keeping us as long-term customers, which made a huge difference. Delivery day exceeded expectations as well. Another team member took the time to carefully walk us through the van's features, made sure we were completely comfortable before driving off, and didn't rush us at all. They even took pictures with us, which was such a thoughtful and personal touch. And yes--the snacks were amazing, which just added to the overall experience After dealing with several other dealerships that left us frustrated, Walter's Mercedes-Benz Sprinter of Riverside truly knocked it out of the park. David did an outstanding job, the management team was supportive and understanding, and every person we interacted with made us feel valued. A huge thank you to David, the manager, and the entire Walter's team. We couldn't be happier with our Mercedes van and would highly recommend this dealership to anyone looking for a smooth, honest, and genuinely positive buying experience.

I had my car serviced here yesterday, and the experience was excellent. I accidentally left some…read moremoney on the front passenger seat; when I got home, I found the money completely untouched--nothing had been stolen. Since the cabin air filter--which was being replaced--is located right there, I am 100% certain the technician saw the cash. I would like to leave a positive review for the technician who handled the service to commend his integrity, and I hope the company will recognize him for it. I have attached the service receipt so the company can identify the technician and acknowledge his work. Thank you very much--truly, thank you again!

I had a great experience working with Jacob at Toyota of Riverside. He was professional,…read moreknowledgeable, and made the entire process smooth and stress-free. Jacob took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. What really stood out was his communication and willingness to make sure I was comfortable with the entire process. He genuinely cared about helping me find the right vehicle and made the experience much easier than I expected. I highly recommend Jacob to anyone looking for a Toyota. If you want someone who is honest, helpful, and easy to work with, definitely ask for Jacob at Toyota of Riverside!

We went to the used car side of the dealership and found a nice used car in good condition. Of…read morecourse, the price was outside our budget, which we stretched. They were non-negotiable on the price, but we felt comfortable speaking openly with them. After discussing it, we decided to pass. We really wanted this particular car, but it remained slightly out of reach. I asked for a small discount, not even a thousand dollars. Gratefully, we were able to agree on a price. Yay, we bought the car and are delighted. The deal didn't take all day, was agreed upon, processed quickly, and we left with time to enjoy a Saturday. The finance wait was a bit long, but the waiting area was comfortable and the coffee machine makes delicious drinks. Tim and Steve are good guys, with a comfortable vibe. We went out of our way to visit this dealership, and we are glad that we did.

I recently traded in my vehicle and leased a new 2026 Cadillac VISTIQ from Dutton Motor Company,…read moreand the entire experience was exceptional from start to finish. Luis Lopez made the process incredibly easy, seamless, and stress-free. He was professional, welcoming, and genuinely cared about making sure everything went smoothly. Trade-ins and leases can sometimes feel overwhelming, but Luis made every step simple and straightforward. I'm absolutely loving my new VISTIQ and couldn't be happier with my decision. The level of customer service I received was outstanding, and it's clear that Dutton Motor Company values its customers and takes pride in creating a first-class experience. If you're considering a Cadillac or looking for a dealership that truly takes care of you, I highly recommend asking for Luis Lopez at Dutton Motor Company. Thank you again for making the entire process such a positive experience!

Pete is a highly skilled reliable honest man. I have been bringing all our BMWs here for several…read moreyears for all repairs and maintenance.

I brought my 528I into Petes shop due to a valve cover leak. He replaced the cover supposedly and I…read morewas told it was a brand new from the dealer. While driving home I could smell burnt oil through the vents. I tried the air conditioner and heater and outside and still the same smell. I took it back to the Beemer clinic twice and he looked it over and said he couldnt find anything. I took it to Leo in Lake Elsinore and was told the valve cover was plugged. So I had a new one replace the one Pete installed. Pete charged me 1300 dollars for that service and basically threw up his hands after looking at it the second time and said dont know whats up with your car. His prices are damn near as much as the dealer and with that kind of practice I would never recommend him. Threw away 1300 plus dollars.... Never again.

Our car is over 20 years old, so it now needs TLC, especially since the mileage is over 134,000…read more We have been to a few auto repair places in the past but never stayed dedicated to just one. For me, it was always what was open and available when we needed repairs on our car. I usually try to find someone open on weekends, the only time I'm off. But, we had a major repair that was needed and All Tech Auto Repair was referred to us. They are closed on weekends so at first, I wasn't willing to wait until a weekday. However, once I was told by yet another business, of how great and trustworthy they were, I decided to give them a try. And I am so glad I did! We have found THE BEST!! They have been taking care of our car for the past 2 years, and our car has been without issues thanks to them! Ruben, Liz, Manny, and the crew, truly care about their customers and cars. They take the time to diagnose the problem, discuss the issue and the repairs needed, then go out of their way to offer a great price. Not once have they ever caused me any worry or disappointment. And they always get the repair done right the first time. We have had to go to them for a couple of major repairs on our car, the last major repair being just recent. And now, thanks to them, I know we will now be able to hold onto our 22 year old car much longer. It now rides so much smoother, and it's quiet! It's so much better than it was before. I can actually now turn on the car, but now without the car shaking and feeling like it's going to die on me! All the major repairs that were needed, have all been resolved. And the price was within our budget. We are so blessed to have found this place!! Just know that they are BUSY! So appointments are always best. Thank you for everything All Tech Auto Repair!! We will now only go to you for our car and no one else!!!! You are One in a Million!!!!

got my breaks done here, it was first time and let's just say i was blown away with the work that…read morewas done and not only that it was affordable and front desk employees are kind and very hospitable 10/10 would recommend