I contacted this company regarding a small move. They seemed very uninterested in helping me and…read morereferred me to laborers off of craigslist. They stated that it has to be worth their time to show up. Not sure how they have good reviews, but my phone conversation with them was less than good. What ever happened to work ethic anyway.

These guys were amazing! This is my third time hiring movers (though my first time for in-town)…read moreand I was so happy I did it. Easily my best moving experience yet. I was a little nervous at first because the price seemed too good to be true, but I went ahead anyhow after reading the positive Yelp reviews. They showed up ten minutes early, were polite, professional, fast and very careful with my belongings. Despite taking no breaks and working diligently, the move took a bit longer than the time frame quoted (which was definitely my fault since I failed to include a bunch of items when requesting the estimate). Peter met me halfway, only charging for a small portion of the extra time. I couldn't believe this! You truly cannot beat this price for the level of quality and professionalism. I would recommend these guys to anyone and will DEFINITELY use them again.

If you need movers, look no further!! I am SO grateful we found Austex Moving. Last year we moved…read morefrom Florida and had 2 pods delivered to the storage facility in Pflugerville and needed movers to unload the pods into a truck, then drive the truck to the city and unload into our new apartment. Our apartment wouldn't allow pods to be placed at the building because there was only an underground parking garage. CJ and Jose were amazing! They work super fast and are just nice guys. We loved chatting with them. When it came time to move apartments locally in Austin, we called them again and they were available! Also, both moves they arrived exactly on time at 9 am sharp. Fair prices, took good care of our stuff, and worked hard fast (even in the heat)! 10/10 experience. I hope we don't have to move again, but if we do they will be the only people I call.

Jose and C.J. were fantastic! They were very professional, friendly, and willing to make needed…read morechanges the entire five hours they moved us. They were efficient and very careful with our belongings. They unhooked and set up, loaded and unloaded, and even helped us with our U-Haul. The price was very inexpensive. The owner, Jim Clark, was very responsive and professional as well. I recommend them over any mover I've ever used.

Michael, Sam, and Dom were amazing!! So professional, polite, and courteous. They were right on…read moretime and got to work right away. They were very careful with all my belongings and asked questions regarding my things. I cannot express how fantastic these gentlemen were. I called on a Tuesday and they were able to come on Saturday. Very efficient, great quality work at a fantastic price!!

Mark handled a difficult move with grace and professionalism. They were on time and came back after…read moreanother job to help us again. His positive nature made us feel at ease throughout the day.

DO NOT HIRE THESE GUYS !…read more I booked A MONTH out , confirmed to have them help me move Memorial Day Weekend, which is always a hectic time for moving. Day of , no one shows. Even went to their "office" and it was an empty warehouse. Called, numerous times, left voicemail, sent texts, no one showed up. DO NOT HIRE THESE GUYS. Thankfully did not put a deposit down , but was completely ghosted. Have no idea how they have such great reviews. Was the most stressful experience.

Have used these guys for two moves in Austin now. They are wicked fast and incredibly careful at…read morepacking up your items. I found Chris very easy to communicate with, and he let us know precisely when he would arrive on moving day. Beyond moving our stuff quickly, they're also nice guys that can be trusted to do a good job. They moved our top floor walk up apartment into a 3 bed house in under 5 hours, including packing all of our books and kitchen items for us.

Let me start with David, we booked for a move on Feb 15th originally two weeks in advance. The…read morestorm hit, I think catching most of us off guard and postponing our move. David, who manages the office and books the jobs did a fantastic job staying in contact with us and working with us to ensure the safety of my family as well as his team. The driveway to our complex was up a steep hill and covered in ice. We were able to reschedule for a move on Monday February 22nd with an early start time. Mojo and Emeka called about 15-20 minutes before arriving and took the instructions well to get to our hard to find apartment unit. They took a brief walk around the unit and decided a plan of attack. Then the clock started. While the move took longer than I had originally expected both of these guys worked hard the entire time. No breaks. No milking the clock. The only two breaks they took were once on the way to deliver when they stopped to pick up rehydration beverages, which they asked for permission to do first and did not charge us for, and the second time was when we offered them food and beverages while unloading. There was minimal/no damage to our property when all was said and done. There were a few marks made in the very narrow stairwell, which the owner promptly came out the next day and cleaned up himself. No knicks, divots, or scratches to any of the walls in our old apartment or the brand new built home we moved into. Before I continue I just want to give every customer a heads up, you can safe yourself and your movers a lot of time by prearranging everything before hand. Take apart beds, take apart sectionals, disconnect washers, dryers, and refrigerators. Anything you can do to make their job as simple as picking up the items and moving it into the truck. The prices they offered across the board by companies in Austin was higher than when I managed a moving company in Austin 13 years ago and even with that being said Jackson was the lowest bid I received and not to mention, their phone lines were never busy and communication was very easy. At the end of the day I was very pleased with the service from EVERYONE in the Jackson's Moving organization and will absolutely use them again in the future. Mojo, Emeka, David, Thurman Thank you all for your assistance throughout this whole ordeal.

So where to start…read more The pictures here speak for themselves. So they only loaded the truck, I drove it across country and on the other side the unloaders could not believe how poorly it was loaded. Something as simple as stacking carboard boxes on top of heavy duty bins was missed. (see photos) They put my $60 target stools upside down so the legs were facing upwards and then put my chairs upholstery side down on those legs... they did this for BOTH of my living room chairs... (see photo) They HAD TRIED to put a mini fridge full on the inside on top of a crate and barrel wooden console with tiny thin legs. I made them NOT do that - much to their chagrin - while they walked all over it inside the truck. They ruined approximately $2000 worth of furniture. All in all - I lost more in damages than the loading even cost, got no help afterwards and I am lucky that I escaped with the damage I had - it could have easily been 2x-3x the amount had I let them stack the fridge on top of the other stuff. Probably assumed I went away, but - heres your yelp review.

This is my second time using this company and I will use them again come this winter…read more Ashley was a great point of contact. Thank you for keeping me in the loop about my move. Also, thank you for helping to make a quick adjustment. Dallas and Greg, wow! If moving was a sport recognized in the Olympics these guys would definitely bring home the gold They were friendly, efficient and respectful. Thank you for taking the load!

I just moved back to Houston from Austin. Word Of Mouth had great reviews. The clencher? When I…read morewent to buy specialty boxes, I asked their opinion on Word of Mouth. They gave them a great recommendation, too. I was impressed, to say the least. The price quoted was more than reasonable, they even accommodated my crazy 2 day constraints. I have NEVER had movers take such GOOD care of my things! NEVER!. They wrapped, padded and covered my belongings like they were precious. The move went off without a hitch. Eric walked me through the process, quoted me, quieted my nerves when I was worrying this move had to be a precision strike. LOL. He even drove the truck and unloaded the second day. Integrity and care from EVERYONE I came in contact with was outstanding.Eric and Corey were stellar.

Justin and his crew did a fantastic job on a really difficult and dirty move. Any other moving…read morecompany would have run. They came on short notice and did a stellar job of helping me sort through thousands of ceramic molds and transport and organize them into storage units. Great attitude and fun to work with. Even though they work by the hour they worked efficiently and took great care with everything.

Our family has used these guys three times now. They are always on time, friendly, funny and…read morecareful. Highly recommended!

Jason, Younes & Derick moved us out of a storage unit and rental space into our home. Insanely…read moreefficient & thorough doesn't even do them justice. They took extra care in wrapping and put all of our furniture back together & were really nice guys to spend moving day with.

southwest van lines and brightside brokers together form as close to a scam as possible. they…read morestarted out, weeks before the move giving me an estimate of around $8000 for the pack out, move and destination unload. they charged me over $2000 for the down payment to hold our requested move date. the move was from Texas to Indiana. we were finally buying our home. a few weeks later they called and wanted to do a video tour through our house. we did so and they said it would be more like $11,000. I couldn't get my money back so I paid them an additional $5000. on the day of the move, southwest van lines showed up and demanded another$16000. $8000 today and another $8000 upon delivery at the destination. we didn't have any more money so brightside agreed to give the movers $3500 of my last payment at the destination. Again, there was no way to get any of my money back and everything for the relinquishment and cleaning of the current rental property was already scheduled. on the day of delivery, they showed up with a semi- truck and were unable to navigate the alley where we wanted our belongings delivered. they did not want to move the stuff across the back yard to the garage. then we had to pick up 2 rental trucks for them to empty the semi into. the semi was not full. it had 2 other households on board as well. they sloppily stuffed our stuff into the 2 trucks. then they tried to get more money for being there too long. the worse part of it all was that they took so much money from me that I didn't have anything left for the down payment for the home I was planning to buy. also much to our dismay, they left about a room full of stuff at the original home. they just didn't take a lot of stuff. no reason. just didn't. I was an air force wife for twenty years and I've had all kinds of moves. this wasn't a move it was a nightmare. save yourself the struggle and don't use bright side moving brokers or southwest van lines.