So randomly lucky to find this place!…read more Been searching on Yelp for a good nail salon in the Pasco area, but they get such different reviews depending on who you actually get to do your nails. Many places seems like they have young, uneducated people, far from being nail technicians, taking care of some customers. On a trip to Walla Walla I walked by this little place, peeked inside and got a good vibe right away. It looked clean, professional and up to date. They do not take walk ins but to my luck someone just called and cancelled their appointment as I walked in. I had my nails done by Cherish who also is the owner. Super sweet and very skilled. I saw two other ladies getting a pedicure while I was there and when I'm in town next time I'm booking that for sure! Congrats to Walla Walla residents who has such a great place for manicures and pedicures.

I'm so happy to have had this salon recommended! Really friendly owners, clean shop and a relaxing…read moreexperience.

Yikes! . I just had the worst pedicure ever. The guy removed my gel polish by gripping the polish…read morewith the cuticle scissors and pulling it off. He peeled up part of my nail on two of my toes. When he realized he had done this he stopped and used a nail file to remove the rest of the polish. He left a big divot in that nail. The massage was ok, but there was no offer of hot wax, hot towels, sugar scrub, or hot stones. I asked for a design on my big toes and was informed that "he didn't do designs." One of my big toe nails was left jagged. I will never go back. I wish I hadn't paid the guy. That was the sorriest excuse for a pedicure. This didn't even seem like a particularly friendly place. I wanted to try a new place, but should have just stuck with the place I know and trust.

The Mom did my nails! She was kind and gentle! She did not hurt my toe that another person had…read morewinded. Their shop was nice and my husband( Mr Thuong) had a great conversation with the Mom and the Dad!! Will I go back? You bet

Went in for a color. Wanted my grey to have more sparkle. Went from salt and pepper to pink! Was…read morenot happy. Had to return as salon didn't have the right toner. In her defense, maybe my hair wouldn't color right. Second time now a light purple hue. Do your homework. Not recommended for hair color. Did get a great haircut however!

Brianne has been my go to girl for about 5 years now. When I first came to her my hair was damaged…read moreand dry. I wanted crazy color but instead of just doing that she created something that would make me happy and not further damage my hair. I was obsessed with hot tools and color but Brianne cares about creating healthy and manageable hair. She is an absolute badass with color as well. Throughout the years she has not only given me great service but also helped me learn how to properly care for my hair. The salon is comforting and friendly as well which is a plus. I live in Seattle now but still make sure that if I am in the area visiting her to get my hair done is on the list. So glad I found her!

Love Lupita...She is so meticulous and skilled at nails! Truly a gifted artist! This new salon is…read morebeautiful decorated, is in a great location, and has plenty of parking!

From the owner: Intimate Nail Studio Offering pedicures…read more Nail enhancements Gel manicures Specialist in nail art *By Appointment Only

I was their customer for 12 years or so, never had a problem. My family and I went there recently…read moreand were attacked racially by two clients. Owner had us kicked out and still paid for the pedicures. They just let their other employees harass us and still kicked us out when we tried to defend ourselves. Never going back again. Still paid over $200s for the services. One of which was not delivered.

It was so hard finding a salon in Walla Walla that had a decent review. I'm so glad I stopped in. I…read moredid have to make an appointment because they don't have many technicians, but that was fine. It's a cute shop, very clean & sweet people. I had a pedicure & fill-they did an awesome job & even worked on a request I had for a design. We didn't get it quite right because we needed another more pearl polish, but they were so accommodating & tried. We are here long, but I will stop in one more time before we leave again it's a gem of a place & they do t over charge.

I planned to get my nails done, was there early as requested, the owner/employee said via text…read morethey're coming in a few minutes. I waited an additional half hour after my appointment time and they NEVER ARRIVED. No texts within an hour, nothing. What disappointing and unprofessional behavior. I want to support small businesses but this was ridiculous.

The manicurist who did my nails didn't apply dehydrator nor any primer when I asked her about it…read moreshe still didn't apply it and instead continued applying gel, unfortunately if the proper primer isn't applied the gel shellac will chip right off. My nails were completely chipped off within 2 days of getting my nails done. It was really disappointing.

I love this spa! Have been going here for several years. Took my granddaughters in for manis and…read morepedis before school starts. Beautiful job on all!

DO NOT get the deluxe pedicure…read more They advertise a lotion massage, a sea salt massage, and callus removal. I am not exaggerating when I say they lightly rubbed both of my calves for a total of 40 seconds- I timed it. The callus removal was like an exfoliation, nothing was really solved there.. $10 for an extra 4 minutes of light service is not worth it. I asked them about it after and they kept saying it's not about the time spent on it. Total for the Gel Pedicure was $65, which is the same as my place in Bellingham Washington, that actually gives you a massage maybe 8 minutes total- for both legs, and a shoulder massage. Bellingham Washington is a relatively expensive area compared to Walla Walla Washington, yet this is the service you get for what you pay. Tell me if this makes any sense.

I called Amy yesterday, and she came in today on her day off to the family care home to do Jean''s…read morenails. What a blessing !

Always the best service and nails! Everytime we come to…read moreWalla Walla getting my nails done here has become a must!

Incredible customer service and knowledgeable, professional staff in a gorgeous setting.read more

Morgan is a great MT and has a number of tools in her approach - my focus has been a combo of…read morerehabbing a shoulder injury and relaxation - she is expert in both and has been instrumental in getting my should back to normal- cannot recommend her enough.

Fantastic pedicure today. Nina and her husband run a very nice and clean nail salon. Even made…read moreconversation with us! Will definitely go back!

I came in for a gel pedicure and a French gel manicure. The pedicure was good, thorough, and…read morerelaxing. However, my experience with the manicure left me feeling dismissed, disrespected and uncomfortable. During the manicure, I politely asked if one of the white tips on the French design could be made slightly thinner to better match the others. It was a small correction, not a demand for perfection. Rather than adjusting it, the technician became visibly frustrated, put down his tools, and told me they weren't going to be even anyway, and that I could go elsewhere if I wasn't happy. I tried to calmly explain that I wasn't expecting them to be identical--just that one was noticeably thicker than the others--but he was adamant that they wouldn't be to my liking and repeated that I should go somewhere else. He continued to argue with me and kept repeating that I should go somewhere else, I wasn't going to like his work and they weren't going to be even. As a customer, it felt disrespectful to be shut down and spoken to that way. I believe in giving constructive feedback, but due to how I was treated, I will not be returning to this salon and I will not be recommending it to others. Customer service matters just as much as the service itself