I don't even know where to start but I left with the worst haircut. NO style or shape. Just awful!…read moreNot even close to the photos I showed her. She told me what she did after she made the cuts. Didn't ask me what I thought. The water heater is currently broken and she washed my hair with ice cold water. I was not even advised of this prior to her whacking off a chunk of my hair before washing it because that was easier for her. At this point it was too late to leave. My stylist talked a mile a minute and was making absolutely no sense. She then started a conversation with someone else. In the midst of that conversation she looked right at me and said quiet people give me the creeps. That is not even the half of it. No excuses for this behavior or horrible result. I just want my money back.

If I could give ZERO stars, I would. TLDR: Taylor at Chroma…read morethe Salon took more than 4 undiscussed inches off of my hair, used a razor to unevenly butcher (for lack of any better description) the back of my hair down to almost my scalp in some places. The color that was done is inconsistent with inexplicable bleach looking spots. Overall, nothing near the cut/color that was initially discussed or requested. I asked for my money back for the cut and was refused by Taylor herself, the manager, and the owner. They each cited "store policy" of no refunds, only offering to get my hair "fixed" by Taylor, and ONLY Taylor. Yes, they made sure I knew that if I wanted it "fixed" by any other stylist at the salon besides Taylor, I would be CHARGED for it! (There is no mention of this policy anywhere online where I booked the appointment, nor was this policy ever stated in any conversation online or in person before the service.) Not one of them offered a sincere apology, nor could Taylor explain her actions beyond using the words "accidently took too much off". More details- After arriving at the salon we discussed the cut which I explained thoroughly, my hairstyle was grown out and I needed a trim of the length and layers. I used my words to explain the cut, used my hand to show her where the length should fall, AND showed 3 pictures of how I keep my hair. Without warning or communication, she started dry chopping at my hair with scissors. Immediately it was noticeably uneven. At one point after the wash she made an unprompted, incredibly inappropriate joke which made me incredibly uncomfortable. At no point did she ask further questions about the cut, nor she communicate at all what she was doing when she began razoring off the hair at the nape of my neck. As soon as the razoring started I spiraled into an anxiety attack because I knew my hair would be beyond repair. Her behavior and demeanor became noticeably panicked. When she went to show me how she was styling my hair with a straight iron, she could not even curl it properly because it was so short and uneven. The color was least of my problems at that point, but it also wasn't what I asked for or discussed. I reached out immediately to request a refund. Instead I was given the opportunity to "fix" my hair as they 'don't offer refunds'. Manager was rude and combative on the phone, and wanted to see my hair before "discussing a refund". Come to find, she was never going to discuss a refund, she just wanted to get me back into the salon. Upon arriving I was effectively ambushed by Taylor, who had been told by her manager that she was "fixing" my hair. Their offer was a free scalp treatment and "pampering". Because that's what every woman wants after getting all of her hair cut off without consent right? I told them that I didn't want anyone else touching my hair, and there was no "fixing" it. After escalating my issue to the owner, she had the audacity to tell me "you still have hair left" and that Taylor had given me a "french bob". Reader- look at the pictures and be the judge. (also DIDNT ASK FOR A BOB OF ANY KIND!!) What could have been as simple as apologizing for screwing up and giving me my money back for a completely botched service, turned in to me having to argue with 3 grown women that they needed to make an exception to "policy" due to the situation. I had to purchase a wig to cover this atrocity while it grows out, which is going to take months for the sides and probably a year for the back. I didn't receive a sincere apology or explanation from any of them.

Stylist was rude and condescending. I'd never go here again. Acted like I did something wrong by…read morescheduling an appointment claiming their Groupon offered was only with on particular person. Picture clearly showed valid with anyone. Asked for a manager to call me and all I got was a lame message on Instagram.

I purchase a Groupon for this salon and my hair stylist did a just ok job. Overall the salon is…read moreclean and has friendly staff. My problem was that my haircut was a partial haircut- meaning she didn't really give me a hair cut and just trimmed the ends. Also after she colored my hair she blew dry my hair, but didn't bc I left with my hair half wet and looking crazy. So they don't style your hair here and make you feel pretty, they just send you out the door with wet not styled hair! I also left with hair color all over my head and cheeks so that was fun to clean off! Won't be coming back obviously

Went here for a spiral perm. Very happy with the results! Thank you, Amanda! I will be back.read more

It's official this is the worst haircut I've gotten. It was a nice person just awful work I…read moreshould've stuck with the same person who cut my hair the first time, at least she didn't give me 2025 Grammys Gaga bangs, she can pull them off NOT me.

Katie is great cutting men's hair . She cuts mine and my 2 teenage boys hair . both boys are…read moreautistic and we're not comfortable with going to places to get their hair cut we went to Katie and after a time or 2 both boys now look forward to haircut day we schedule every 3 weeks for them and me . she even trims up the 13 year olds "beard" for him

I've been getting my hair cut and my eyebrows waxed at Salon INK for at least ten years and never…read morehad a bad experience. Ingrid is terrific--she cut my hair for years and also did a great job with my first professional color. My most recent stylist is Tasha. I've seen her twice--once for my regular cut and next for a whole new style--and will go back next month, when she'll give me a purple balayage on my dark brown hair. I saw two other stylists at some point, but I can't remember their names at the moment (as I said, I've been going here for a long time). I've never had a bad experience and highly recommend Salon INK--to my friends and you.

I'm by no means a salon connoisseur, but Reflections stands out for a few reasons…read more 1. They're male friendly. Several of the stylists are quite good at male hairstyles. Conversations about farming or home remodeling are just as welcome as conversations about style and fashion. 2. The stylists support each other as a team. I haven't noticed any of the backstabbing and competition which ruin some salons. 3. The ventilation is excellent. I'm unable to even walk into many salons because of the heavy chemical smell. That's not the case here.

I LOVE going to reflections! There are so many services to choose from! Ginny is the best! I always…read morefeel like I'm getting a haircut from a friend. I look forward to our chats when she cuts my hair. And she does a fantastic job!

Most amazing place for hair, only because I followed my fave hairstylist Grace! If you want…read moreanything, I mean anything, done to your hair you have to go see Grace! She is absolutely amazing at her job and she is a great person

Wanted to love this salon because the location is ideal and heard good things! Everyone seemed very…read morepleasant, but my stylist left me with a choppy hair cut, uneven (looks like a chunk was cut out by mistake) way more blonde then I asked for and an over $200 bill. She didn't care at all, never asked one question about me and if she talked it was about herself the entire time. When I told her it was too choppy I was told my hair was too thick! She took less than 10 minutes to cut my hair and watched as she haphazardly cut it in pieces quickly without trying to properly layer. Other stylists there were very pleasant with their clients as I overheard them chatting. Perhaps it was a bad stylist pick, but after this its not worth a second pass.

Enjoyed an initial appt with Asya and was very pleased with results! She was very personal and…read moreprofessional with great advice and suggestions for a partial highlight. With visual suggestions. Partial highlight result was great! She created exactly what I was looking for. I did schedule my next future appt with her. Very cozy and unique salon. everyone was very friendly and receptive. look forward to my next appt! thx you

I had my first experience with this salon. I am 69 years old and had a cut and partial foil with a…read moreretouch and very happy with the results. Leah was knowledgeable and had good advice for texturing my thick hair.

Needed to find someone that knows how to deal with curly hair for my 10 year old daughter. I was…read moreable to talk to Julia and she had availability we were looking for. I brought my daughter in for a dry cut and we were in and out pretty quickly. Julia was nice and did what was asked of her.

First appointment with Julia yesterday; she listened and understood my hair concerns (thinning) and…read moregave me the perfect haircut! The time spent was a conversational bonus! Will be recommending her and definitely continue booking appointments with her. Thank you, Julia! The salon has always been welcoming and the new receptionist kept the vibe going. Julie