Love working with Kyle. Very understanding and a outgoing…read moreperson. They always answer the phone. Angie

Clean. Professional. Reasonably priced. No complications. Wonderful place! They were so helpful…read more Definitely recommend!

Alcatraz Storage is managed by a very courteous manager In Gary Taylor. Clean and very well kept.read more

The customer service at the South Peoria facility was very good. My questions were answered in…read moreeasily understandable terms. I was past my reservation date(which was through a third party) getting to the office to actually rent a unit but the unit i needed was still available. Now, aspects that cost them a 5 rating. Mandatory insurance: 1 of two things, either they expect potential losses of property therefore ins would be a substantial concept or if company feels safe within their own environment, why are we paying for things they are not supposed to let happen?? Isnt that the basic idea of storage, a safe place to store items! That also leads to my next point..Locks! Only a disc lock is acceptable and any other has a risk of being removed?! Ill be honest here, i don't know how much of this is common storage facility policies and how much is more lot or company related. But heres the clincher, property maintenance! Area was clean but not properly maintained. Any area not paved or directly connected to the office was heavy with (i think they are refered to as bullhead) stickers, the ones that get stuck in paws and fur of 4legged friends or in shoelaces, socks, toes, pantlegs, i think you get the idea. They cover the field from fence TO the street, and include by front parking lot on property side and on street side of drainage ditch/creek running parallel with Peoria. Any body on foot to/from would have to walk in aprox 16" shoulder along side traffic on south peoria, or get feet fulls of stickers or cross Peoria in a non designated area. As a sidenote not all offers apply to all or any unit rented. Makes sense to me but further proof of-if you see it online it must be...??? Theres my pre move in review, do i still get my $10 discount? Thank you.

I needed a little extra space when my college graduate moved back home, so I rented a 5x10 at…read moreSecureCare. The facility is well maintained and seems secure. We had absolutely no problems. When my wife and daughter moved out of the unit, I got a call from the manager a few hours later because he saw that there wasn't a lock on our unit, so I know they are watching and patrolling the facility. Canceling was very easy, as he let me do it while on the phone. When I need more room again, I will definitely check here first!

I rent a small storage unit in this location. It's super convenient since it's close to my…read moreneighborhood. They have different sized units and have an electronic gate. They give you a code specific to you for entering and exiting. There have been two incidents in the last couple of years that prevent me from giving them a higher rating. My unit got broken into and various items were taken. I didn't find out about this until I showed up to find it with a different lock. I was shocked they hadn't reached out to me about it and the lack of information was astounding given that they're supposed to have cameras. They said I had to file a police report if I wanted to get any more details. This was very disappointing so now I keep a better inventory of what I have and don't keep anything valuable. The second incident was the gate not working. The keypad displayed a message saying the network was down. I called the support number since no staff was on site despite it being working hours. They didn't know what the issue was, only that the system was down and that no employees were able to be on site to assist until the following day. I proceeded to panic because I had an event in a couple of hours and I needed to get a lot of items out for it. I told them that was unacceptable and that I would have to try to get in somehow. Thankfully an employee arrived about 30 minutes after and helped me in. It was so stressful. I now try to go at least a day before to make sure this doesn't happen again. The only reason why I don't move my unit is because it's so close to me. When it comes to pricing, it's pretty comparable to other places.

Climate-controlled and keyless entry. I don't see any cameras on the 2nd floor so I'm not real…read moresure about security. No padlocks - the locks are embedded which makes them difficult for a thief to open. Nice and secure. 3 stars because they need more dollys (they only have one) and because they go up on the rent every quarter.

Fantastic service. We were in a bind, needing to ship a car to Tulsa prior to our arrival there…read more Riverbend was able to receive the vehicle shipment, take photos in case there was damage (there wasn't), then pull the car into one of their auto storage garages. We paid for 1 month of storage, but the best value was having someone take care of everything for us. When arranging everything on the phone, they were extremely patient with all of our questions and gave us confidence that they would handle everything well. They even mailed us a personal thank you note after everything was completed. We won't hesitate to use Riverbend Self Storage again, and we highly recommend them.

Moved nearby and rented a unit here. It was very easy and fast, reservation through completed check…read morein took under a half hour. Manager was friendly and helpful. Price was solid especially the first couple months. Highly recommend!

The process of renting a storage unit during a stressful time was made so much easier thanks to…read moreLaura Evans, the manager. She was very helpful in offering options and cost assistance. Her efficiency and kindness made the process easier. I will definitely recommend this facility to anyone needing a storage unit. The facility is clean, well managed and maintained.

the folks at this storage place are easy to work with you. always got great service when I call to…read morerequest my pass code because I forgot again and the employee wrote it down and walked out to the unit to hand deliver it. kudos!

Terrible place...stench in office, holes in storage door allowed mice to get to my stuff!! DONT USE…read moreTHEM!

**Review Update September 2024**…read more If I could leave less than a 1 star review.. I would! After calling the Corporate office, I received a call from the manager of Keyport Self Storage in Sherman, TX. The only Texas location for Keyport Self Storage. I was yelled at by the On-Site Manager for, and I quote "calling the corporate office and the management company (Argus) for going behind his back and discussing the issue with them". At which point I was now getting angry and during a heated conversation, I was told; "If I were you I would move out". Toward the end of the conversation the manager told me he could move me to another unit, and even offered to help move all of my belongings to the other unit. No mention of the cost of the new unit, no offer to reduce the price, after paying for over a year at full price on a unit with a broken door. As if I would ever, after all this, let this man help me move or touch my personal items. The conversation ended on a bad note, and still no reply by the Corporate office or by the Management company. I guess no one, (except for the woman named, Cricket.. I'm sorry if I misspelled your name, whom I spoke to on the phone) at the Corporate office or the Management company cares about their customers enough to even respond. Original text below: I secured a 10x10 storage unit at Keyport Self Storage in July 2023, with a standard metal roll up door, however, the door did not work due to the spring mechanism was broken. The door had to be pushed up by hand and propped open, as the entire weight of the door would cause the door to close immediately. I was told that there were no other same size units available, but the site manager told me the company would call a repairman to fix the issue. I have asked on numerous occasions about the repair, only to get the same answer, "the company is aware and is working on it". The company has since installed a new site manager, who initially said the company would fix the issue. After 6 months, his answer changed to " this is an old location and the company does not get things done very fast, but they are working on it" The last response 8/2024, 13 months later was " I have already explained the company's position and I am not going to go over it again' He then stood up from his seated position at his desk and leaned forward toward the counter and toward me in a confrontational demeanor and said in a much lower tone of voice "I am not going to talk to you about this anymore, I have explained this to you several times and you still want answers, the answer is the company will fix the door when they are ready to fix the door, end of story". "You won't get any help if you argue with me over this". I was astonished at his action and his response to my simple question; when will my units door be repaired? It is now 9/2024, 14 months and $864.00 later and still no repairs have been completed, while I have been paying the full rental amount for over a year. This month, September 2024 I have received a notice of an $18 Dollar increase in the monthly rental amount. Much more than just a nuisance increase. No upgrades to the facility have been performed anywhere. This is very unprofessional for a company to charge a premium price for a product that does not work properly.

From the owner: At Keyport Self Storage Lewis, we provide residents and businesses throughout Tulsa, Oklahoma with…read moreconvenient storage solutions built to make everyday transitions easier. Are you decluttering extra household items? Do you need more room for your business materials? Whatever it may be, our facility offers flexible storage options designed to work around your needs. Conveniently located near East 65th Street and South Lewis Avenue, our facility proudly serves customers in Tulsa as well as nearby communities like Brookside, Southern Hills, Jenks, and South Tulsa.

Bob, the manager is so sweet. This place has great rates and they are located in a safe area of…read moreTulsa. I was looking for a climate controlled unit and they had the best deal in town.

From the owner: *24-Hour Video Surveillance *Infrared Photoelectric…read morePerimeter Detector *Electronic Gate and Building Access with PIN *Senior Citizen, College Students, and Veterans Discounts *Gate Access From 6:00AM to 10PM 7 Days a Week *Online Account Management *Well Lit Buildings and Property