Well they were quick alright. 2 showed up and when i was watching the tow truck guy shoe'd the other driver away which was already confusing.. I then told the guy I locked my key in the car so he popped it no problem (the lock in door) and i turned on the 02corolla i just bought 30 mins before and only drove it for about 20 minutes and filled it at the station (32$ wouldnt fill it) (so this is where it gets fishy.) I started it in front of the hispanic guy that popped the lock. IT fired right up for the 12th time that day as it was auctioned and driven to me and i drove it and tested it and it was no problem firing up and alternator good all good....
So i get home and he is pulling away and already dropped my car. no receipt nothing, I go to get in the car and i notice the hood is closed all the way, but I couldnt get it closed all the way and tried for a good 10 mins before resigning that it just needed replaced. So SOMEONE had been in there! I open the hood and the JACKALS at ATLANTIS had pulled the battery hole covers off and replaced my battery with a bad battery that had less than .01V my reader said. I was towed 36 minutes and only towed it because I drove my truck to the auction. and the day before the car was driven a bunch for the video they made of it to display it.
I IMMEDIATELY call the guy and its only been about 5 mins since he pulls away. I told him "Hey man, you swapped my battery. where are you now it doesnt start and Thats NOT COOL dude, even the hood is closed and i couldnt get it open right away as i am new to toyota" He said "oh ok I will turn around and come back " I said ok because I would like to get the number of your Partner in Crime as the hood has no bar to hold it its unlike that it would have been easy to hold and get the battery out easily in a timely manner. So the team goes like this ibet
the guy in the smaller truck/van white guy gets a call from hispanic tow truck driver with make and model i assume. and preps a bad battery from a similar replacement. (they didnt match the type it had before so they definitely swapped it and the connections were not even tightened now, and since it was in my sight before them and after them only. they are responsible. Elementary my dear watson.- anyways the guy wasnt supposed to come to me and he didnt get my aaa card or id or anything. just started towing the car i pointed to. so he was obviously in a hurry to get away from me so they could pull over together and ROB MY A$$.
Picture this. You and your beautiful family want to get away for a weekend so you spend your hard saved hard earned money on a very high end bed and breakfast with 5 star reviews only and like 40 of them so its reputable right? well now that you are settled in and your children are unpacked you get some adult time. you finish and call for your children to find out they just got murdered and god only knows i hope not but likely taken advantage of, and you are probably next, because its NOW obvious all the reviews are either fake or before those criminals worked here. Thats what it feels like. I trusted someone to take my car to my house and he didnt even give me a receipt, in a hurry. and he never did come back. The boss i texted didnt even respond.
We need to shut this company down and get them off of Google and Yelp if this is how they conduct business when noone is looking. I need a tow company with a good reputation and integrity too. DO THE RIGHT THING AND I MEAN DUDE I CAUGHT YOU SO MAN UP AND GIVE ME the $210 I had to go spend on a replacement battery that is actually made for my car.
Gosh it is so disgusting being the happy family at the bed and breakfast when there are so many creeps out here that its not Covid that we need to worry about. its sickos and creeps.
I want my money back from AAA and i want my battery money covered by the thieves and since the boss must be in on it since he had nothing to respond in kind too, get rid of the whole lot. I bet its half the company so lets band together and just shut them down. I am posting on Google with my 3550 followers in SF Daly and South City area. I just started 5 weeks ago so I think I must be doing something right being candid on my reviews. Please feel free to message or email me if you have been wronged by this company and we can take them down together.
michael.vincent8994@gmail.com (my name is Vince, drop me a line, and for the company if you read this.) you have my receipt and i want reimbursed for my time and the battery so $260 I spent half hour replacing it and its $50 on the low side so i gave you the low end since your about to dump half your crew for being pieces of garbage.
DISGUSTING COMPANY STAY AWAY I will edit this upon resolution however I am already leaning towards they will not respond. and I will verify this with a proof of call and pickup via AAA member sending me an email so DO NOT TAKE THIS DOWN YELP I HAVE EVIDENCE OF CUSTOMER EXPERIENCE THANK YOU. ASK them, 2650 bayshore read more