I was experiencing problems with my pool pump which would randomly turn itself on and then off…read morewithin 30 minutes. I called the Pool Boys because of their excellent ratings on Yelp. I spoke with Katie, the receptionist, and also with Forrest the owner. He said he would come out possibly that same afternoon or the next day...which was the 4th of July by the way....to diagnose the problem. He was prepared to install a new pump if need be. I was scheduled for July 4th between 8:00-10:00 am. About 9:45 I received a call from Katie saying Forrest was on his way but running a little late. He arrived bout 5 minutes later. Great communication! He examined the pump and found that a switch on the panel box had been moved from manual to automatic and when he repositioned it back to manual, the pump began to run! He said I think that's the problem! He could have never told me that and installed a brand new pump and I would never had been the wiser! What an honest company!!! I would recommend them to anyone looking for a reputable company. They also have a pool maintenance service which I would definitely use if I didn't already have a reliable pool maintenance service! HIGHLY impressed!!!

So I hardly ever do reviews. That being said, this company is great in so many ways I can't even…read moredescribe. I've been with them for 20+ years. They have always been great - professional, knowledgeable, friendly, super nice, and the list goes on. They are super efficient with customer service. A+. And I'm a harsh critic. Family owned business. I highly recommend them. They also diagnose pool issues and come up with great solutions. Wow!!!!!!

Worst pool servicing company. Owner Nick Tolbert destroyed my pool. He's completely unprofessional…read moreand unreliable. He cause serious damage and ghosted

I have been very pleased with Neighborhood pool service Nick my current technician, is very…read morethorough and always goes above and beyond and the weekly service I receive ensures that the pool is ready for use. My pool looks great. They are very reasonable..

I rapidly went through 3 inept local pool services to care for my beautiful new pool before I took…read morea neighbor's recommendation to try LaFountain Pool and Sean's team. Have. Not. Looked. Back. They are exceptional in service, communication, and every bit of "above and beyondness". Sean is so very knowledgeable and always offers quick and comforting guidance. It's been over a year and several filter cleanings... Five stars for my specific technician and this deservedly growing local business!

This owner is rude and doesnt know anything about pools! He did a louzy job and when qouted me one…read moreprice to convert to salt then changed his mind! I told him he no longer is servicing my pool and he told me i was high maintance anyways which im not just want things done right. and he text back saying and Josh Allen is a f&**g! DO NOT HIRE THIS COMPANY! HIS EMPLOYEES NEVER SHOW UP!

I called Jason on a Friday about a potential pool heater issue to see if he could come assess my…read moreequipment, Jason offered a Monday time slot- much appreciated since it's mid May/pool kick off season. Jason texted to confirm Monday morning that he was on his way and showed up on time. Jason assessed the equipment and we reviewed the current situation, pros/cons of repairs vs future inevitability of replacement. I appreciated the timeliness, the realistic feedback and not just suggesting a new model, etc. I will definitely call Jason for future pool equipment issues. Highly recommend!

I started Beat the Heat Pool Service with an extremely green pool. After several weeks, the pool…read moreis much better. They are on a pace and direction to give me a crystal clear pool in a couple of weeks.

I have not seen my pool in the pristine condition that it's currently in after being serviced by J…read morePool Service. After ending our service with our previous pool cleaning company, we reached out on yelp to various companies to get an estimate on some issues we believed we were having with our pool that caused the water to turn green. Out of all of the companies, J Pool Service felt the most knowledgeable and more personable - they walked us through the issues and options available. On top of that, they truly prioritized our pool and had it back to the best swimming conditions quickly. They've been easy to communicate with and I love that they provide a photo and email after they've serviced our pool. While I wish I could keep this company to ourselves, they definitely deserve everyone's business.

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Initial contact- responded quickly Scheduling- clear and not…read morea long wait considering it is pool season Repair- done well. No issues so far. Quick and knowledgeable.

It's been over 30 days. I did not harass, I did nothing more than speak the truth. My phone is now…read moreblocked, and I am out $450. If you have even the slightest urge to contact VIP Pool/Spa Service....close the Yelp app....lock your phone...find a cozy place....go to sleep. When you wake up, pick any other company! Thanks for nothing Jeff!

This month, we hired BND Pool Plastering to complete a much needed renovation of our existing pool…read more Besides BND, we got 2 other estimates. All were competitive and each used a different pebble-type finish. We made the decision to move forward with BND because of our outstanding experience working with Michael, our estimator, and because BND is the only company in the valley trained and approved to install Wet Edge Technologies plaster products. We fell in love with their Prism Matrix Indigo Blue product (a multi-color pebble finish with glass beads, shell and tumbled tiny rocks). Their pricing was in line with the other estimates and fell in the middle to upper part of all estimate costs, but offered a longer warranty at 5 years and a longer estimated lifespan than some of the other finishes (estimated around 20 years with proper weekly care and maintenance). Overall, we are so happy with our decision! It was a GREAT experience working with all of the BND team and the finished results look fantastic!! (See photos.) Michael was just the best to work with! We were referred to BND by Jaron at California Pools. He provided me with contact info for Jay, BND's owner. He had Michael reach out to me right away to set-up our first estimate appt. Michael was my main point person during our whole project. He was so patient with us and let us put every color sample chip in our pool underwater next to our new tile selection before we finalized the contract to ensure we loved our selection. (It is so important to see them submerged as the colors can be very different under water than when they are dry.) In addition to draining our pool, chipping out the old plaster and replastering our pool, we also had the BND team remove our old calcified glass waterline tile and part of our back wall pool tile. The hard water in Las Vegas made both of the old tile selections almost impossible to keep clean. BND installed our selected Pearl Matte 12" x 24" pool tiles purchased from Aquabella (6" x 24" around the waterline to minimize grout lines). They handled the ordering and materials pick-up with Aquabella. (Our grout selection was TSP Sterling.) The whole renovation process was so well organized by both Michael and Dani at their office. And their crews were awesome!! They worked clean covering all of our outdoor furniture with heavy plastic along with our driveway, underneath their slurry box in the street as well as any of our walkways they would be using for their tools and to transport materials. Marco even put down plastic under the hose on our artificial turf when draining the pool. The whole chip-out process was completed in one day (Friday) with 12 crew members. The 2-person tile team came the following Monday to both remove the old tile and install the new tile. Both crews were so careful around our pool decking and our stacked stone on the back pool wall that was staying. All the guys worked very clean which I truly appreciated! Michael would come each day to inspect the finished work and give the okay for the next phase of work to continue. Dani at their office would confirm the following day's work schedules with me each afternoon. We had our pool lights replaced by Nationwide Pool LLC on Wednesday which we planned with our scheduling. Replastering was completed on Thursday. On Friday, a small team returned to complete the light acid wash. In a 9-day span, all of the work was completed! Marco returned the end of the following week to re-install our pool cleaning pop-up heads. Michael and BND also provided detailed instructions on the first 30 days of pool care after our pool was re-filled with water. The timing was perfect for us to use Nationwide Pool for our 5-day new pool refinishing kick-off. They appreciated the detailed instructions to insure proper care. Michael also fielded some extra questions from me the following week that came up during our 5-day kick-off service. Overall, Michael and the whole BND crew and staff were wonderful to work with. We are in love with the finished results and look forward to swim season starting in our beautiful new pool! Thank you, BND!!

I just had my pool re-plastered by BND. They did a great…read morejob. Their team was timely, professional, and neat at each step of the process. They gave me a timeline and stuck to the timeline from start to finish. The customer service was great. They were just a phone call away if I had any questions. They also provided a packet with everything in writing. Each step of the process was explained verbally and in writing. Our pool looks brand new again.

I have hired the company to maintain my pool for the past three years. It's a small family-owned…read morebusiness with the owner and son working on sites. They are honest, reliable, great price and great response time. My house was a rental and required lots of maintenance at times. There was never a complaint from them when there was more cleanup to do. The repairs needed are done in timely manner and I know I can always rely on the owner to respond to my requests. Hi son is doing great job with the upkeeping the pool, he is a young man with great working values. Highly recommending this company!

Rony replied almost immediately and he and his plumber came out the same day over a holiday…read moreweekend. They had the parts on hand to complete an install of a heater bypass valve I was in need of. The work was completed same day and for a very reasonable price. Highly recommended!