On time, trustworthy, excellent customer service and on the next level to make sure the customer is…read moreinformed on the technician assigned to you and what is being installed.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

Service is excellent. I get text messages before appointments and when the tech is in route to me…read more The tech is on time and checks out everything. Super professional!

Made an appointment the day prior and happy they could come out right away. Technician was delayed,…read morebut company kept me apprised. Chris was here after regular hours and thoroughly completed his furnace maintenance. First time using these folks and pricing was great for annual maintenance program. Will continue and recommend.

Always prompt and considerate service, and 100% technically qualified! We wouldn't trust anyone…read moreelse for a new system, or troubleshooting an existing system.

Super-helpful! Dan doesn't service my area but was VERY helpful giving me 3 recommendations. I'd…read moretrust this guy! :)

Service was clean and appropriate for the price. They even put shoe covers on request.read more

Not getting answers to questions on the AI system and no one picked up when I call...read more

I had a problem with my Bryant furnace. Being a DIYer, I did a ton of diagnostics ahead of time and…read moresent an email to them explaining the problem, the error code, and the things I did. Tykee from Innovative Mechanical came by and had already read my letter! Within 45minutes, he evaluated and addressed the problem. 30min later Cassandra called to check on my satisfaction - which was very high. Then Chad sent me an email with his additional thoughts on what to look for in the future. Perfect!

Service is always top tier with Innovative. From the phone calls to the actual technician. They…read moreinstalled a whole new system in my house (central AC and gas heater furnace) in 2008. I've only had to call them twice, and it was for basically wear over time issues. That were resolved at the service call. I have the twice a year service plan now, and Tykee is always professional and informative. He's very knowledgeable and easily answers all of my questions. And handles service calls quick and efficiently. Not to mention ALWAYS on time. If you need a new system or need service on your current system, I highly recommend Innovative. My house is cool and comfortable in the summer and warm and toasty in the winter!

Great service, Vu is super friendly and knowledgeable. Did not feel any pressure and was very…read morethorough with his explanation even though this is nowhere near my area of expertise. Would recommend him to all my friends and family as well as anyone looking for help with their HVAC system. 5 stars all day!

Want to recommend Vu at Smart Comfort Heating and Air…read more I've tried a few companies for HVAC issues and decided to try Vu after some positive reviews on Google, and I'm glad I did. Keeping your HVAC in good condition is better than dealing with issues that usually end up as emergency situations. I contacted Vu to find out if they offer maintenance programs and to find the cost. Price was reasonable so had him come out. Communication was clear, he informed me when he was on his way, and he was punctual. His did a thorough evaluation (since it was the first time he was seeing the system) and provided some recommendation. He wasn't pushy or seem like he was wanting to make a quick buck. He's now come out for 2 visits and one when I blew a capacitor (that I didn't change when he recommended me to). Moral of the story, keep your system in tip top shape, review the recommendations and ask for a reasoning. Vu did that and I understand the things he's charged me for. I feel my system is in a better condition now than a year before. He so installs new systems and thermostats. I have already recommend Vu to a few friends. A+

Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

It's a very good feeling to find someone you can trust when it comes to HVAC/plumbing, and you get…read moreboth here! We initially reached out because of the great Yelp reviews, and Yelp helped us out big time here! We called to help with our heater, and the owner Rohan provided an extra mile in service that I did not expect. He went above and beyond, not only helping with our issue, but guaranteeing that we got a fair price when he couldn't make it out in time and had to use another HVAC company. We will absolutely come back to HVAC Guyz & Plumbing for all of our needs. Rohan is a truly kind and helpful person, and that is all you can ask for when you need help. Thank you so much. Hope you and your team have a wonderful holiday this year. Give these guys a call if you need anything, as this 5 star Yelp reputation is extremely well deserved.

This company installed my HVAC system in 2021. I have had problems with the air conditioner since…read more2023. They have attempted to repair 3 times resulting in $600 in payments. I still have a non working air conditioner in 2025. The owner stated they were going out of business last year but I see they are still in business. I see that another customer was told the same thing about going out of business. Beware, I initially blamed the manufacturer Lennox for my issues, now I am also disappointed with the Arctic Blast as they installed a system that was a lemon and has done little to resolve except repeat charges and no fix and lie about going out of business. Lennox has been a joke in getting help with this matter. So buyer beware!!!

Clay is very knowledgeable, professional, and illustrates excellent customer service…read more He arrived on time and promptly found the solution and fixed my unit's issue . He also explained the problem in a way that I could understand with a smile. I'm thankful I found him. I highly recommend his services. Thanks again !

William is amazing! He really knows what he's doing, and doesn't cut corners, he's very thorough…read more I get my HVAC serviced with these people and they know how to head off problems before they turn into big issues. Very affordable too.

A little overpriced but they fixed it and didn't push too hard to sell more services.read more

I finally got a positive response. Thanks Mr Tillery I…read morefinally received a receipt for my payment. Let's hope my maintenance visit goes off as I hope with prompt and efficient service. I want to give a positive review.

R Tillery was a pleasant surprise! I had been getting the runaround from a warranty company who…read moresent an incompetent vendor out to fix our A/C repairs recently. I made an appointment on a Friday through my warranty company and the service vendor they assigned couldn't come until the following Tuesday. August in Georgia is no joke. The vendor ended up not fixing anything on Tuesday, but added 2lbs of freon and left. No inspection, didn't check the furnace, didn't come in to check the vents, nothing. So on Wednesday, once the A/C went out again I followed up and made an another appointment, this time we were set for for Friday. The second tech the vendor sent tested the freon and saw that it was empty even though they had just added 2lbs 3 days ago. So the second tech did some test and started packing up. I asked what time he'd come back so that I could be home and he indicated the test takes 48-72 hours to determine where the leak is. I'm not a HVAC professional, but that sounded odd. Once the second tech left without attempting to fix anything, I started calling around and found R Tilery's website. I called to see if I could make an appointment and Ray himself picked up and said he could come later that afternoon. Wow, same day service, what a novel idea. You'd think if I told the vendor my warranty company used that other company's can make same day appointments it would make their heads explode. Ray showed up a few hours later, took the A/C unit apart quickly and inspected the inside and found oil in the bottom of the unit indicating a leak. He tested some gas in the line and we could hear the gas leaking from the unit. So it took Ray all of 15 minutes to do what two different techs could not do in two separate visits. Ray was great, I should have called him first. Don't be like me, call ray first. We will be calling him again if we are ever in need. Thanks Ray!