These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

The plumber arrived within 2 hours of my call for a clogged main drain which I really appreciated…read more He snaked it and the water flowed fine when he left. But two days later the same clog came back. I called and they did come out again for free but I ended up paying for a hydro jetting service the second time that probably should have been recommended first. Friendly guys but felt a bit like they took the cheap fix first just to get a service call fee.

Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more

Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

The technician who has come out to my home on two occasions has been great! I would use him again…read moreand recommend him if he wasn't affiliated with this company. I am changing my review of this company because I found the owner to be dishonest. The technician had given me a quote for repairing my heating and the owner called and told me it was the same price that I had been quoted. However, the owner changed the price. When I agreed, I told him that I would agree if it was the same price that I had been quoted. He lied and said that it was the same price. It wasn't! When they came to do the work the price had been changed, and he wrote on the work order that I had agreed to the price. He is wily and dishonest! After that day, the owner just showed up at my house without an appointment. The owner is not trustworthy, and I do not recommend this business! The Owner was dishonest again when he replied to my comments. The situation happened exactly as I reported above!

They installed a new HVAC system. Very professional from the beginning to the end I would highly…read morerecommend them.

I just had my summer HVAC maintenance done. I don't normally write reviews but Omear was fantastic…read moreat his job. He is very thorough and offers good information in order to help make your system last. Would definitely recommend.

They replaced two hvac systems in our house. Great price. Friendly owner and employees. The whole…read moretransaction was smooth. We got a very quick response. The installers were very nice and very efficient. They made sure we knew what was what and how to operate the new thermostats before they left. Thank you to everyone there. Thank you to everyone there!

We highly recommend Cherokee Heating And Air. We called Gary, the owner of the business and within…read morea couple of days he was able to come out and take a look at our HVAC. Our neighbor who's been using him for years referred him. He was able to schedule us in within 48 hours. We didn't have the correct filter on hand but he was able to drive to the supply store to pick one up and come back to finish the job!! Gary was not only friendly and punctual, but he's professional and honest!! Thank you Gary!

You can NEVER go wrong with Cherokee Heating and Air. Gary knows his stuff and he won't try to rip…read moreyou off! A few years ago I had a large HVAC company come out due to downstairs heat not coming on at all. They were here maybe 30 minutes and told me I needed a whole new unit. I decided to get a second opinion. Had Gary come out and after some investigating he determined system needed a new circuit board; not to be replaced. The final repair was in the hundreds and not thousands it would have cost to replace. I recently called Gary recently due to AC not blowing hard enough to cool downstairs area. He came out the next day and noticed electrical wire was damaged so enough power wasn't getting to the until to cool the area. He was here less then an hour and it was back to normal! Great company and great person to work with. Don't hesitate to call Cherokee Heating and Air for big or small jobs!

Best HVAC experience we've had in 30 years…read more Our upstairs unit stopped cooling and we called another local HVAC company out to look at it. Took their tech just 10 minutes to tell us we were low on freon due to a bad coil and we were looking at $3500 to replace. Guy never used a leak detector he just knew the leak was in the coil. I wanted a 2nd opinion before spending that kind of money so I called J&R based on their 5 star Yelp rating and the things people were saying in their reviews. Joe showed up, immediately took the unit apart, and spent over an hour using a leak detector to try to locate the coolant leak. Couldn't find a leak. He ended up leaving the system pressurized with nitrogen over a weekend only to come back on Monday and find no pressure loss. No leak - no bad coil. The issue was the other guys (who've serviced our units for 2 yrs) had left the valve caps loose on the exterior unit. Joe's diligence and honesty saved us a lot of money and earned him a customer for life. Its really rare nowadays to find someone with this kind of ethics. Joe's a likeable guy, explains what he's doing and why, and isn't out there trying to run up the tab on the repair. You sometimes hear companies saying they'll treat you like family. Joe never said that and its not on their website or their marketing material but that's definitely how I felt I was treated - like family.

100/10.... Joe & Robin were great! I explained my AC issue and Robin got me booked right away. Joe…read morecame within a few hours and treated me like I was his niece. He explained everything to me and even gave me tips on how to avoid future problems. Great customer service, amazing pricing, and EXCELLENT work.

Absolutely the WORST experience I had with an AC company in many years. It is obvious that my…read moreexperience is different than the other customers of Air Pro, but my experience was horrible. I was stood up on several occasions, they refused to commit to a new date to install my brand-new ac unit and turned out to be extremely unprofessional by not responding to my phone calls or text messages. I had to start over and find another AC company during the unbearable heat in July 2022. I will NEVER recommend them to anyone for service.

I'm very happy with the new AC installation by Air Pro. I searched around getting lots of quotes…read moreand they offered the best price and service. 6 months later and I haven't had any issues. I will definitely use again.

FANTASTIC!!! I called and they put me on the schedule for the next day!! Which was great since my…read moreAC wasn't working!! Ben kept me updated on his arrival time and called me as soon as he knew what the issue was. I highly recommend using them if you're having HVAC issues!

These guys at R&R Heating and Air are AMAZING!!!!! I previously had a sub-par experience with…read moreanother HVAC company. The other company took over two weeks to get in a part under warranty and twice the distributor he used sent the wrong part. I had to threaten this other company before I finally got AC. In fairness to the other company, they did replace my entire AC unit (under warranty). However, that was only after I threatened to tell every builder, mortgage broker, realtor, insurance agent and interior designer I  knew. (I used to be in the building business myself.) Then my AC unit froze up and quit working after only one week. Needless to say that when I was searching for a different experience with an HVAC company I was very leery and suspicious of everyone I spoke with. I got a recommendation from a group of neighbors to try the guys at R&R. WOW, what a difference these guys made! I was honest and upfront with them and they worked HARD to put me at ease and gain my trust. They diagnosed the problem I had and found out I needed a new evaporator coil. They researched and found out that the part was also still under warranty. Unlike the other company, they were able to have a replacement part the next business day.  I found out what the labor charge was to replace the part and was skeptical about the cost. Friends got in my head and were saying that's too expensive. So, one day while I was home I saw a different HVAC company guy drive by my house and I flagged him down. Come to find out this guy was a neighbor that lived a few streets over. We started talking and I explained my situation to him. I explained that I was afraid I was paying too much for labor. My neighbor got out of his van and hooked up his tools to my AC. He confirmed EVERYTHING that R&R said. I asked him about the prices and he said, my charge for this would normally be $50 more. If you are getting it at the price quoted, you are getting a GREAT deal from R&R. He made some recommendations for additional service work I might want to have done. I called the guys at R&R and asked them to do some additional work when they replaced the broken part. He said no problem and I told them I wanted to replace the plenum above the furnace because it was leaking cold air. They investigated and found out that my plenum was not a standard length. After doing some research, they found a way to repair and replace the plenum and seal up all the air leaks above the furnace. They did everything the same day and when I got home the difference inside my home was very noticeable. The airflow coming from my ductwork was stronger in all the rooms. My house is now cooler than before and my unit is not running as often. I can't say enough great things about this company. They are reliable and do the job they say they are going to do. Their prices are fair and REASONABLE. They do QUALITY WORK and above all, they are HONEST PEOPLE who WON'T rip you off! I HIGHLY recommend R&R Heating and Air. If you use this company, you WILL NOT be sorry you did.

I had a problem with my Bryant furnace. Being a DIYer, I did a ton of diagnostics ahead of time and…read moresent an email to them explaining the problem, the error code, and the things I did. Tykee from Innovative Mechanical came by and had already read my letter! Within 45minutes, he evaluated and addressed the problem. 30min later Cassandra called to check on my satisfaction - which was very high. Then Chad sent me an email with his additional thoughts on what to look for in the future. Perfect!

Excellent service from Tykee as always. He answered all of my questions and thoroughly cover every…read moreaspect of seasonal HVAC maintenance.