The George Gary team did an excellent job installing our two American Standard AC systems. They spent considerable time and expertise in insuring the units were properly located and leveled. The team was courteous and clearly communicated their progress. We would definitely utilize George Gary and team again. read more

Approximately 26 years ago I hired George Gary to install a complete HVAC system for the house I had just bought in Decatur. I really like George. He's trustworthy, smart, fair, and an excellent mechanical engineer, not just an installer. He installed two Goodman units that I was worried about since Consumer Reports reviewed them as being lower-quality systems. George said they had good bones and he knew what bad components to replace in their system to make them better than most other manufacturers on the market. Well, he was right!!! The upstairs unit lasted 22 years and the downstairs unit lasted 26 years!! I can't say enough good things about this man and his company. And on top of all of that, he's just a great person. You are in good hands with George. I've never met a better sub-contractor. read more

I was super pleased by this company and I'm excited to have them help me in the future. I just spent about $3000 with Bright Box electrical first, and then Coolray- both through Home Depot. Absolutely nothing had changed whatsoever. I even had them come and check twice after - it was 80 degrees in my house when the temp was set to 68, so I suppose I have to just have to cut my losses, even though I was told 2x that the problem would be fixed. Afterwards, I called this company when I got a recommendation. Bryson came; he was super nice, very helpful, and I could tell he knew his stuff! I felt like he was very thorough. He spent a lot of time explaining things to me. (And he was nice to my cats! Lol!) In the spring when it starts getting hot again I'm going to get a power venter, which should help the situation some. I don't have a ton of money and I explained that to Coolray, but I felt like that was all they cared about, and even though nothing has changed my money is just gone. I am incredibly thankful for finding this company and will definitely be planning to get some stuff done in spring! Thank you to Bryson and to George Gary Mechanical! read more

We've been using a George Gary for years to service our home HVAC needs. Mainly we use them because they get the job done, are nice people, local, and competitively priced. That being said, their customer service is sometimes lacking (better lately) and their accounting seems all over the place. It once took us over half a year from date of service to get a bill and then pay it. We've received several incorrect bills and wasted time in multiple phone calls sorting it out. The people there as mentioned previously are always polite about it and we still use them again because I'm confident they can sort out problems when they do arise. They added driver time to get to and from your place within the last year( depending on their distance, 'zone,' to you) but failed to communicate this to us which was frustrating. The charge adds up so make sure to have the full costs if you get a quote. In the past they've come out to look at issues at no charge but with these changes I can't vouch for their consistency. Conclusion: support local business and use them but be careful setting expectations up front. read more

Saved by the bell...George came out on the coldest weekend of the year and fixed what went wrong with my elderly furnace...at an affordable price; I have known him for more than 3 decades as an Inman Park neighbor and an HVAC hero; the recent expansion of his company during the pandemic is a blessing to all; won't find a better and safer option; will never use a big chain company when I can support a local business! read more

The best experience - ever. After years of my A/C unit being on the brink of disaster and three days of no AC in ATL's September heat, George swooped in and saved the day. I was expecting to need a new unit (for thousands of dollars) and instead George was able to fix it for under $200. George was punctual, honest, fast and super nice (as a woman home alone during the duration of our appt, I felt totally comfortable the whole time). What a guy! What a company! He just walked out of my place and it's already cool and comfortable. Thank you, George! read more

Very good service and response time. They diagnose the problem instead of suggesting a new unit. I have been very happy and satisfied with the work done and the service. Highly recommend! read more

My A/C quit on me this July 4th weekend and I was convinced I wouldn't get it fixed until after the holiday. I was pleasantly surprised to get an almost immediate response from George who was running the Peachtree race!!! I had someone at my place in a few hours and glorious refrigerated air in less than 30 minutes. Top notch service, excellent communication and really nice people. Thank you!!! read more

The morning following our second cold night this year, I woke up to a house that was 53 F. When we went to bed the night before, the heater had been happily blowing away and keeping us toasty. The next afternoon I left a message with George's answering service, and though he was very busy that day, he called back promptly and was able to see me after his other appointments. It didn't matter to me that it was going to be dark or after 9pm, because my house wasn't going to get any warmer on it's own. George immediately diagnosed the problem and had my heater back online in less than half an hour, explaining everything he did along the way. He was professional, extremely friendly, and very helpful with other questions I had. I'd say he went above and beyond his call of duty! read more

I rarely write reviews, but feel compelled to do so now because of the complete lack of integrity and professionalism displayed by George Gary. George agreed to (and was paid to) conduct an assessment and create a recommended plan for ductwork repair and potential redesign for a home I recently purchased. He never completed the assessment or provided me with any recommendations. Over the next 2+ months, I called and texted him numerous times -- at first he made excuses and promises to complete it ASAP but, as more time went on, he began ignoring my calls/texts. I finally asked for a refund of the $$ paid, but he has just ignored my request and refuses to respond to me. I am so disappointed. read more

I cannot say enough good things about George and his company... I've had to call him twice since 2010... the first time, he only charged me for the trip (gas, etc).. changed the capacitor and showed me how to keep my AC unit clean. Last night, as I lay there with a migraine and the inside temperature was 88°, I called 2 AC repair companies.... George's crew answered the phone right away and he called within 5 minutes of his office's notification. The other company didn't call me back until noon... George.. I have your number saved in my phone... thanks again....you are teh best!! read more

9/18/17 - After an explanation by the company in which they indicated that they did recently go through some personnel issues and assured me it has been fixed, I'm updating my rating. Below is what I previously posted. I don't understand their way of doing business. I had a mini split put in a little over a year ago. I wanted another one so I contacted them again. George came out and looked at where I wanted the second one. A week later, I had issues with my current one of not cooling as well so I called them again. To make a long story short, after 2 trips and several phone calls, they couldn't fix it and basically ignored me completely including never following up or giving me a quote for the second one. I ended up having to spend about $500 to fix it including undoing what they did trying to fix it. I hope there wasn't any permanent damage caused by their incompetence. Now, I question the quality of the original install because now that I know more, I realized it was a pretty sloppy install. There also seems to be a huge disconnect between George and the people he hires. Often, he's not aware what his tech are doing or inspects the quality of their work. I definitely can't recommend this company if you want a quality install and future support. I wanted this to work out so bad because he was very close and local and I like to support local small businesses. read more

Great service. They were super quick to respond and the tech, Bryson, was a total pro. Highly recommend!

George is a rock star. Came to our house at 8:30 p.m. to fix our AC on the hottest night of the year. Call him.

HORRIBLE ! I will never use this company again. They came to my new home and "Looked at the hvac" Just looked that is all. They did not clean the filters and vacuum the units at all. I will be using air command for all my HVAC needs. $232.00 wasted! read more

George Gary had installed a new HVAC system for a friend of mine in a Castleberry Hill loft, and had serviced a neighbor's system on Carroll Street in Cabbagetown, and came highly recommended for both know-how and integrity. I was and remain very pleased with the system he installed in my turn-of-the-century bungalow in the Adair Park neighborhood in 2003. I remember in particular that he was helpful in striking a good balance between affordability and sustainability. George is the guy who fixes the mistakes the other guys make without the inflated prices that they, adding insult to injury, often charge. read more

George came by my place today to check a leak in our crawl space/basement coming from our furnace. He was very professional, honest and an all around nice guy. We will definitely use him again. read more

I just called George's office to request that he come to my house to bid on a basement remodel project and was told they charge $90 just to do an assessment. Business must be great for George if he is able to turn away potentially significant new projects by insisting on charging a fee for the opportunity to bid on the work! More power to him I suppose but please...... read more

George and his staff are absolutely incredible. Thorough, professional, there to handle all of your heating and air conditioning needs. It's the first time that I have had someone solve my AC problem and not try to sell me something. These guys are awesome!!! read more

George Gary Mechanical Design is amazing. I highly recommend, without reservations. It was just days before Christmas, our heater had broken, and two other HVAC companies had visited our house and told us it would be 2 weeks before they could replace our furnace. He arrived at our house at 6 p.m. on a Friday, and installed the furnace on Monday, just three days before Christmas. He did it quickly, he did it well, and he did it with no fuss. We received a totally reasonable bill in the mail after the work was done, and he followed up to thank us for the check and make sure everything was working well. So happy to know someone so good. read more