The owner was very friendly and helpful! Best tire shop in…read morethe area with Quality service

Had two old tractor tires for my small Toro WheelHorse tractor that were leaking air. These guys…read morefixed one with a new valve stem and tried to repair the second as it had a hole in the tire. Tried to repair that with a plug but tire was too old. I'll need two new tires but for now these guys got me back in business. I will return and spread the word. They have a really good selection of slightly used tires that will save you significant $$$ especially in today's bad economy.

Very good and Managed by owner with family assistance. Qualified mechanics with ASE…read moreCERTIFICATIONS. Oil changes, tuneups and more.

Very happy with accommodating my hubby when truck would not start. He called and Ty was there ASAP…read more Greatly appreciated.

(WARNING, two gentlemen run this shop if I'm not wrong father and son. don't let the son touch your…read morecar he did all my "repairs") I've been on top of my cars maintenance, first time I went to get tires rotated he did what was needed for cheap. Once I frequented this shop more the more the issues came. went to change my exhaust manifold and going to this shop has been the worst mistake I've made. Spend around $260 to get the new gasket and to install $260 is a generous amount for this repair. I got my car back with no gasket and half of my bolts switched out to old rusted bolts basically got switched out for old car parts. The younger guy tells me he changed my gasket initially I couldnt here the noise of broken gasket but after the second time I started my car the sound was back not sure if he just glued the gasket together or what. But that has been the worst job anyone has ever done even after paying $260 he denied me when I went back to get it fixed with out charge couldn't even get a refund for being robbed for my parts. If you go to this shop make sure the older gentleman attends you and works on your car, the younger kid seems to get work from him sad case for customers

I highly recommend Canal Auto Shop for any of your car repair needs. I called the shop from out of…read morestate today (on a holiday, no less) and spoke with Dee, who graciously allowed me to have my college-aged daughter have AAA drop off her non-working Honda Accord for repair. I explained to Dee what we and AAA thought the problem may be (a bad alternator or serpentine belt) and Dee said they would take a look and have it repaired today. He gave me an estimate over the phone and had the car repaired in a few hours at the exact price quoted. It turns out it was a bad alternator, after all. I am so grateful for Dee and his shop for taking my daughter's car in last minute and ensuring she'd have a working vehicle for her first day of senior year of college tomorrow morning. Thank you for being so kind, helpful and timely with the repair! Will definitely return in the future!

Classic old time auto repair shop in the heart of historic Salem…read more Recommended highly by my close friend of 50+ years who has been servicing his Subaru's for over 20 years. Ordered an oil change tat went swell but I am not happy that they added a 4 tire rotation ($40) That I never ordered. Not happy about that.

Wonderful helpful and so very knowledgeable. I am very grateful they fixed my flat while I waited…read more Also a short time ago I had an alignment done by someone else and I had to go back twice to the other place and it still wasn't done correctly so I went to Mully's And they aligned my car perfectly the first time. Thank you for having pride in your work!

My 2019 started leaking oil, and needed an oil change/diagnosis ASAP. Went to Valvoline 12/26/2021…read more(no apt.) and was met with an immensely courteous, friendly staff. Despite being an "in and out" service, I did NOT feel rushed. I explained to them I had a decent oil leak, but being a 2019 should not be due to wear and tear. They started to investigate and checked the seals. Turns out my oil filter that is exposed to the road via undercarriage, had a small hole in it. The rest of the operation/oil change felt like a military operation (prior service Marine); shouted out what tasks were completed to colleague at the terminal recording results of each stage of oil service. Brandon, Alex, Noah, appreciate you all, thank you for being professional, knowledgeable, and patient with finding the hopeful cause of the leak (update: no leaking since oil change!). FYI: I read a few reviews about Valvoline's pricing. Here's the thing. Yes, it's more expensive than other spots. However, most other places you need to make an appointment, and could wait upwards of 30-90 minutes in a lobby/office for car to be serviced/leave for day. Just understand that accessibility is factored into their pricing. I literally went the day after Christmas with no appointment and was in and out in 15 minutes with peace of mind, and could continue on with the rest of my day without having to make an oil change a whole day ordeal. For me, it was worth it. NO ONE asked me to write this review. To be honest, I am happy to write this. The service was fantastic.

Had an issue with both Salem Valvoline locations, which are managed by the same person (I learned…read morethis today when I spoke to him - not at my request, BTW - lest you think I'm a Karen). Therefore, I'm posting this review on both location's pages. In the summer I went to North Street location for an oil change. While the service was being performed, I gave the employee handling the transaction my debit card. Today I went to the Paradise Road location, where I was told I didn't pay for the previous service, which was news to me. I was handed a cell phone with the manager on the other end. He explained to me that I would need to pay for the last service before they could perform any new service. I told him I handed the North Street employee my card. The manager TOLD me I was lying. But THEN he told me he'd check the CCTC cameras and apologize if he found that I HAD given the card to his employee. He accused me of lying absent of proof - he hadn't even checked!! So, with ZERO evidence, he called me a liar. Furthermore, Valvoline company policy is the garage door is not to be opened until the customer has paid (confirmed by staff today). If the staffer didn't run the card at the time, why did they open the door, signalling I could leave? And, if I wasn't charged, it was only because their emplyee didn't run the card. I'm waiting for the manager's call. Regardless of any apology I may or may not get, I do not appreciate being called a liar without a shred of evidence and no person in a managerial position should be so irresponsible as to make that accusation without being 100% certain they were right. In the meantime, there are many other options for an oil change in Salem and I'm guessing they will be more professional than any managed by this irresponsible individual.

The guys who work at this service station are courteous and friendly. I'm always happy to pay…read moreslightly higher for gas if I don't have to get out and pump it myself so that's what University offers but beyond that I've used their car cleaning service, had my car's oil changed, tires rotated and tire pressure checks. They are always friendly and accommodating and charge fair prices for service. I appreciate a friendly neighborhood service station.

Only inspection station open on a Sunday in Salem, AFAIK. Friendly and quick service.read more

Terrible experience at Bouchard's Auto. When I pointed out that my car lighter was missing, one of…read morethe guys actually tried to start a fight with me. On top of that, they charged me $7,000 for work that should've cost no more than $4,000. Completely unprofessional and dishonest -- I would never recommend this place. ONLY good thing I can say about this place is that the owner said he would buy my car for more than anyone offers. But ya this place is NOT IT

I have a 2022 Outback Subaru, that is needed a sticker! I stopped by the shop and asked the…read moremechanic if they can put a sticker on my car, without hesitation or even looking at the car he quickly responded to me by saying that is going to be a long wait even though there were no cars in the bay. This is actually my second times that I have gone to this shop and asking for services, in both visit I was refused service for being an Afro-American of which I could not find any other reasons for them for their refusal to provide me with service. This situation is definitely needed to be investigated to ensure all clients receive the same level of respect, and applying the same policies and procedures consistently to every customer, and avoiding any form of discrimination or favoritism; essentially treating everyone with fairness and dignity as a customer.