The service person who came to the house was nice and seemed to do a good job. The owner, while…read morekind mannered on the phone, did not stand behind the price of service quoted on the phone. I received bills more than 5x the price quoted and 4 x the price from other companies. I could go on but it's not worth my energy. I don't recommend using this company.

Requested service for carpenter bees. Appreciated that I was told to call back in a few wks…read morebecause it was too early to treat. However, when I did call back, I was told they were too busy. Someone came out to my house a few wks later & was great - told me to call back if the bees continued in 1-2 wks. When I did call back (because the bees lessened but continued), the person who answered the phone was extremely unprofessional and told me they were too busy to come back, despite what the exterminator had told me at my home. Months later, someone called and said they would return. No one ever did; so I received 1/2 of a service - but paid in full. Sounds like I'm not the only one (Helen R.)

Professional, polite and efficient! Friendly service, excellent communication. I'm from out of…read moretown, and I'm glad to have them there.

Hired Griggs & Browne based on a referral from homeowner association to remove carpenter ants last…read moreyear and have paid for their prevention/maintenance plan ever since. Nevertheless, roofer found a lot of carpenter ants causing a lot of damage to the home in the same area that was one of the two hotspots noted to Griggs & Browne last year. Will see if Griggs & Browne will cover the expense or not to restore the house and will update.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

Charlie provided me with EXCELLENT critter blocking service. On his initial visit, he explained to…read moreme exactly what the service would entail, and showed me in detail how and where mice were entering my home. I learned a LOT from that. He also pointed out places I would never have expected. After I decided to proceed, Charlie showed up exactly on time on both days, texting me with his ETA each time. He also took the time to show me exactly how the rodent barrier was installed on my house, and how he took into account the idiosyncrasies of the build of my house. He is very personable, professional, and obviously knows his stuff. I highly recommend him

Dylan and Debug were great to work with! Dylan fully explained everything they were going to do to…read moreme and my wife. Dylan told us everything we needed to know to better understand how termites work and answered many questions that we had. If we need any typoe of extermination processes in the future we will definitely call DeBug.

Chris and company are amazing! We had a wasp and hornet emergency and he was here quick. Assessed…read moreour situation and discussed it with us. Crisis averted once again thanks to them.

I hired Bee Smart Pest Control to remove a yellow jacket nest from my ceiling. They did an 'upsell'…read morewhere they said the price they were charging me included spraying for yellow jackets in the Spring once the weather was warmer. I was fine with that and thought the spraying was a good idea. I didn't mind paying for it in advance. They didn't show up in the Spring, and when I contacted them, they said they would come right away. I tried to contact them to tell them I wanted to wait until after my house was power washed, but they showed up. I explained the situation, and they agreed it made sense to wait until after the power washing. Now, I have been ghosted by the company since May, and they have not returned numerous emails, texts, and voicemails asking when my spraying can be scheduled. Be wary of paying in advance for a service provided by this company. They were happy to have me pay for something in advance and then ghosted me.

They finally decided to do the full refund. I never leave bad reviews but I felt like I had been…read moretaken advantage of. I'm glad they decided to do the right thing and hopefully they make the appropriate changes to prevent this from happening again.

From the owner: Modern Pest Services, a leader in pest control management, is renowned for its exceptional service…read moreacross Maine, Massachusetts, New Hampshire, Connecticut, and Rhode Island. Catering to both residential and commercial clientele, Modern Pest is dedicated to providing proactive and cost-effective solutions that protect against a wide array of pests, ensuring safety and peace of mind year-round.

SHS remediated my home for mice that we getting in my basement. Their technician Shawn was…read morepunctual, conducted a thorough inspection of my house. Found and took pictures of a number of troubling spots, He was courteous and explained everything so I understood my options. I made a decision for a strong pest barrier along the foundation and house. On install day, again he was right on time and did a really nice job. I would highly recommend Shawn and SHS to my friends and neighbors. I feel pretty confident the barrier will work well.

Product works well. Will arrive early if you ask. Hard to get on the phone. Long waits for return…read morephone calls after message.

We had a bad hornet problem that other exterminators could never get rid of. this gentleman came…read moreknew exactly what had to be done executed it and I never saw another bee. He was very personable, accurate and fair. I would recommend him in a minute.

From the owner: Faced with a pest invasion, you have two choices - try and fight it yourself or call in the…read moreprofessionals. At Ridda Bug Pest Control LLC, we're ready to assist whenever your local pest problem is too heavy to handle. Comprised of pest control specialists that stay up-to-date with all the latest industry advancements, Ridda Bug Pest Control LLC knows how to deal with everything from mice to mosquitoes and provides quality pest control built to last. Going it alone with pest control is a recipe for disaster - call in the only qualified team in Westerly by dialing 401-207-9869 and speaking with a Ridda Bug Pest Control LLC expert.

I was told one thing over the phone, then when i requested a re-spray was told another. I was not…read morehappy with this company at all, or the people who I had to discuss my concerns with over the phone. i would not recommend Mosquito Joe.

BEWARE. CONTAINS BIFENTHERIN WHICH CAN BE TOXIC TO CATS AND DOGS. We were looking forward to having…read moreregular service, but we only had one treatment because this experience was truly awful. We decided to go with this company because they advertise as pet safe. However, their treatment contains bifentherin, a pyrethroid insecticide, which can be poisonous to cats and dogs. We were having work done out front and the workers had the front door open with our first treatment and the sprayer came and sprayed a massive amount of spray in the front of our house with the door open. That was the first problem. The second problem is when I called to ask about their use of pyrethroids, why they sprayed while my front door was open, and if they sprayed my backyard --the lady who answered the phone was extremely nasty and didn't seem to know their own product. She couldn't even pronounce bifentherin and when I asked her for more information on pet safety she told me to "google it". Now, this is ironic, because if you google pyrethroids you will see many many vets who recommend against it. It can be safe when dry, but they were wet spraying outdoors where a lot of stray cats are. I asked the lady about this and she asked if my cats were in the yard and I told her there were strays and she just had a terribly unprofessional attitude. After all of this, they continued to send me the $49 bill three times a day for three days until I paid it. AVOID. Especially if you have pets. UPDATE: IN THEIR RESPONSE IT LOOKS LIKE THEY ARE CONFUSING ME WITH SOMEONE ELSE WHO MAY HAVE HAD THE SAME PROBLEM. FIRST OF ALL, MY NAME IS NOT MICHELLE. SECOND, I DONT HAVE A SCREEN DOOR ANYWHERE ON MY HOUSE. FINALLY, DO YOUR OWN RESEARCH ON THESE CHEMICALS AND HOW THEY AFFECT PETS.

the first year I used their service it was great. They took their time using the spray and making…read moresure they reached all around my yard. In addition, they refilled the tank about 3 times for my 2 plus acres. This year it has been a different story. there is no schedule set for when they come to service my yard and they do a half ass job only refilling their tank once. I am not happy with the service and I plan to cancel.

I am very dissappointed with there service. I have issues with Rodents coming into my basement each…read moremonth, they had tried sealing some holes but felt not to continue servicing me for the Rodents when that is there business. Very Bad work ethics.