Super professional. Took the time to educate me about what they were doing for remediation,…read moreanswered all questions, were patient and thorough!

Part of an annual service contract. Scheduled performed and completed as expected. Polite thorough…read moretech and as always a pleasant interaction.

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Excellent service, kind and prompt. We had some mice making themselves quite at home in our outdoor…read morestorage space, and John from Kent County Pest Control was able to come over within two days of my calling him. He not only looked over the outdoor space, but also went through my entire house to see if we had a mice problem elsewhere. He took the time to talk me through what mice do, and the process of removing them, all while being quiet while my little one napped! I would recommend their service to anyone nearby.

John and John are terrific! Very accommodating and responsive to our concerns. Thorough…read morewalkthrough to determine problem areas. Plan devised and a yearly contract in place. Very reasonable pricing and great service. Highly recommend!

Professional, polite and efficient! Friendly service, excellent communication. I'm from out of…read moretown, and I'm glad to have them there.

Hired Griggs & Browne based on a referral from homeowner association to remove carpenter ants last…read moreyear and have paid for their prevention/maintenance plan ever since. Nevertheless, roofer found a lot of carpenter ants causing a lot of damage to the home in the same area that was one of the two hotspots noted to Griggs & Browne last year. Will see if Griggs & Browne will cover the expense or not to restore the house and will update.

We've been using Debug Pest for a few years. We are very happy with the quality of their…read moretechnicians. Anytime I have an issue. I called them and they are at our house within a day or so. It's also a pleasure calling their service line, you get to talk to a person that actually lives locally. When we are due for a quarterly appointment, they send you a text message and an email, but if that time and date does not work, they are very flexible to change it for a time that works for you. They are always pleasant and helpful. I highly recommend Debug pest control.

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.

Joe was amazing. He hooked me up on a Saturday because I needed the treatment fast for a closing…read more He was on-time and called with his eta before he arrived (on-time!). The price was also very reasonable. I would use this company again in a heartbeat!

I reached out after another company ghosted me and Joe was prompt to return my calls and get a…read morevisit scheduled. We had a now-abandoned bird nest on the 2nd floor where uncovered pipes enter the house. Joe made sure to spray for birdmites, install proper insultation to fill the hole, AND reattached the proper covering so critters can't access it to begin with. He even noticed a few other areas that would benefit from blocking it off to reduce the risk of mice getting in. Joe was thorough, efficient, and the cost was extremely reasonable. Will keep Achieve Pest top of mind for any future needs.

Took care of our problem quickly and efficiently. Took a job everybody else said was too…read morecomplicated. Much appreciated.

We used Cobra to get rid of a HUGE wasp nest hanging in our yard. I hate the thought of killing…read moreanything (yes, even wasps) but since hub is allergic, it had to be done. The appointment was super easy to make (done via text, fantastic) & the price was ridiculously reasonable (also quoted via text with a picture). Rob was prompt, knowledgeable & shared not only info with us on the nesting habits of wasps, but he also let us see the inside of the nest when he was done (hub liked the thought but I was just sad....). We haven't had a problem since but if the need ever comes up again, we'll definitely give Cobra another call.

We had a contract with FOX pest control and had nothing but problem after problem after problem we…read morealways gave them the benefit of the doubt, but they still continue to disappoint. Every time they would send somebody to the house they never had the right product. It was always somebody new and they had no idea about where to spray and where to go and had to be walked through every single time. We eventually decided to cancel our contract and we are going to go with local service. I would never recommend this business to anyone.. For the technicians that did come to our property, if you don't have oversight on what they're doing, they won't barely spray anything or they don't know to apply the product properly and thoroughly. They do half assed jobs. The company management is even worse/ but it all starts at the top. Don't waste your money. With this company.

Excellent customer service takes the time to explain your options and does safe, thorough…read moreapplications. My dog is super happy with no more ticks and I'm happy with no mosquitoes.