We had a wasp problem in one of the cars. Was hesitant to treat since I didn't want to ruin the…read morepaint. It got worse so searched for solutions and found Sergio. Emailed and spoke with him briefly and he was here a half hour later. Sprayed the car, said it was guaranteed for a year and it was fine til a few weeks later and they were back. Once again Sergio was here quickly. This time he sprayed the entire cat including under the hood. 2 months later and no issues so it worked. Despite the guarantee I insisted on paying for the second time since he did so much more. I recommend them to everyone now. Friendly and personable, trustworthy. Very pleased and no more wasps!

I totally agree with others on a 5 star review. Polite, prompt and professional service. job done a…read morefew hours after request. Thank you Steve and Luke.

I have the quarterly plan. It's well worth the $130 my Neighboorhood is full of mice which is so…read moreannoying, and guardians always keeps my bait stations full and they even check all my traps. A few times I've smelled a mouse and I find their traps are easy to locate, vs the previous company I used which was like a game of his and seek and. I couldn't ever locate the traps. We have had Mike come the last few times and he's a really kind sweet guy who goes over everything in detail and honestly I think he goes above and beyond. The service also includes spraying for ants and stink bugs and I have significantly seen less of them inside since we started with them. Honestly I'm very happy, they're easy to get in touch with and reschedule and they let you know when they're on the way. Highly recommend.

I used Guardian back in November 2025. The first time they showed up, they were actually early and…read morethorough with their process.. They scheduled another appointment about a week or two after. The technician was supposed to show up anywhere from 9 to 11 AM but did not show until after 12:30 PM. I used PTO time that equates to over $150 at my work that is now lost due to Guardians error. All I received was a "sorry" from their call center. If Im running a company and there was an error on behalf of the company. I would do better than just a sorry. If the shoe was on the other foot, then I would've been out money. I take it professionalism is a thing of the past.

I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!

Really appreciate Bob's honesty. He helped me solve my yellow jacket problem in a very cost…read moreeffective way. This is a trustworthy business. Absolutely recommend.

We called this company and Bob came right over and sprayed the yellow jacket nest. We could not…read morehave asked for better service.

I had a giant bees nest right next to my front door. Reliable came out the next day and charged…read morehalf of what everyone else was quoting me. I highly recommend them!

So far I've received great service from these people-- very responsive and professional.read more

Rabbits and other varmits coming through gaps in the basement foundation. C and K responded faster…read morethan any of the others I called, had great reviews. Arrived the next day, Sunday, to deal with the problem, then followed up two days later. Fast, reliable, explained everything that was done and why, what to look for, was courteous and followed through. Excellent work.

Koji was extremely knowledgeable and personable! He took care of our issue with the utmost…read moreprofessionalism!!

I'm looking forward to writing SHS a *Great* review - waiting for a tech to come out for my…read moreappointment this week. So far, withholding judgment but will write a full review once my pest problem (yellow jacket nest inside my basement!) is eradicated. I called and left a voicemail on Sunday (Business was closed - didn't expect a call back on Sunday). Called and left another voicemail on Monday soon after SHS opened - no call back within an hour. I called again around 9:20 and got a very helpful person who took my info and checked tech availability. So, I'm scheduled for Wednesday afternoon - if you have a routine appointment between now and then, I'd be glad to swap with you so I can get the nest out of the house earlier!! *Review from my other account (@my parents' old house in MN while visiting) deleted and this one slightly edited*

They did an excellent job of mitigating mice and were responsive to calls. I just use them for…read moreants. The problem is not resolved and I cannot get them to return my call to discuss next Steps. I've called 3x over a 2 week period and no response?

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

Came a day early. Dusted for yellow jackets before contractor showed up to install an aluminum HP…read moreramp. all set. $200 to dust. No nest removal needed.

Dan the pest man is the best. He was timely, fair-priced and straight-forward. Did not waste my…read moretime and absolutely didn't try and upsell me on things I didn't need. We bought a place that was empty for years and riddled with mice, squirrels and other vermin. Dan did not waste my time, fixed my problem and helped with an insane amount of much needed-cleanup. High-quality, speedy service that fixed our scary basement, and made our old abandoned house look like new construction.

Charlie provided me with EXCELLENT critter blocking service. On his initial visit, he explained to…read moreme exactly what the service would entail, and showed me in detail how and where mice were entering my home. I learned a LOT from that. He also pointed out places I would never have expected. After I decided to proceed, Charlie showed up exactly on time on both days, texting me with his ETA each time. He also took the time to show me exactly how the rodent barrier was installed on my house, and how he took into account the idiosyncrasies of the build of my house. He is very personable, professional, and obviously knows his stuff. I highly recommend him

Linsey our service technician was very professional and provided us with excellent customer…read moreservice. She arrived on time, was pleasant, polite and was very knowledgeable and answered all questions. She did a thorough and great job. Thanks Linsey.