Loading up my NV3500HD (curb weight 9,000+Lbs) took a better man with a better flatbed / wrecker to…read moreloading up more than a little car or large car or an SUV. It took a quality truck with an experienced man. Ray rolled up on his strong and true two tone Sterling and assessed from tip to stern - would they're be drag on my running boards? Could there be and additional dangers to my vans body and frame? I've been towed twice prior to Ray coming to my aid this morning - his care for my vehicle was top priority. The big Sterling decline tilted and Ray pulled the chains and hooks - shot under my van with the intensity, enthusiasm and spryness of a man half his age - still assessing for optimum attachments. Once all was connected and secured, up the Big Van went as the Sterlings hydrologics roared to life and pulled the van up and on like the Coast Guard rescuing a man overboard. The drive to my mechanic was so pleasant - driving so safely and we chatted the 11 miles away, finally arriving at my destination. At which point I went inside the office to introduce myself and get the paperwork conversation started. By the time I had exited, Ray (who if I'd not mention prior is the owner of the company) had slid me into the perfect spot for the team at Cobbs to easily swing the rig into the garage. Fabulous experience during a difficult time - nobody looks forward to getting towed - but take it from me - Ray is the man to call if your needing towing and or recovery.

Roadside assistance dispatched this company. The man called asking me to get the spare tire out…read morefrom under the vehicle for him. When he arrived he could not figure out how to lower the spare tire from under the vehicle, I did it for him. He then could not figure out how to detach the spare from the cable under the vehicle. He said "Maybe you can do it, I'm soaked" then he packed up his things and left without another word. He then called the roadside service I use and told them I did not provide him with the tools. Completely incompetent, unprofessional, and failed to provide any of the service he was called for. AFTER READING THE ABOVE REVIEW, THEY DOUBLED DOWN STILL BLAMING ME FOR THEM BEING UNABLE TO DO THE JOB. (Maybe try doing the slightest bit of research to see how to do your job. It took no tools to remove the tire.) It was a 2017 Ford Transit van, not a specialty vehicle. The next company that came took it off in 30 seconds, with HANDS! No tool was required it was a pin. Completely pathetic. It is your job to remove the spare tire, not the customer. Complete lack of professionalism to leave without saying a word.

They came as a AAA tow for a break down, the driver was polite, took care not to damage the car and…read moreresponded quickly. Would recommend.

I was stranded on the side of 295 with a disabled passenger. I called AAA and they assured me that…read moreMaine Towing would come to help. After waiting over an hour in the very narrow breakdown lane I found out that AAA had given Maine Towing the incorrect information. At about that time Mary called me from Maine Towing. She was horrified that we had been on that dangerous part of 295 and she had one of the drivers called out immediately to come to our aide. When I got home, I received a call from Mary just checking in to make sure I was home safely. That personal touch is what makes, for me, an Excellent Business and one that deserves many customers. Highly Recommend!

Came right away during a busy time. Ensured he'd find someone that could help us if he was unable…read moreto. Great communication and although my situation wasn't what he typically did for work he stayed and helped and saved me a ton of money versus using uhaul services. Great price and great people.

From the owner: Automotive towing. Limited Road service. Accident recovery/towing.read more

Call anyone and I mean anyone else. Left my 80 year old father standing in a snowbank for 4.5…read morehours. They never actually showed up even though we were assured the would be there in 90 minutes, then 20min then "right around the corner." - All lies. After 8.5 hours wound up calling another service who was there in 20 minutes.

Don't EVER call labbes towing. Pull it with a rope, you'd be better off. After my 2 month old car…read moredied, I called roadside assistance and they set the tow with Labbes towing at 12 noon. At 12:30 they said they were on their way...LIE. I called back at 2:30, not only did they say they were on their way but the girl who answered the phone was RUDE. Of course, they never showed after promising they'd be here at 3:30. Roadside assistance called them at 4:00 and said they'd be here within 25 minutes...LIE. It's now 6:00 pm and I've canceled the tow. I'll try a different company tomorrow. It can't get any worse. They missed out on a huge tow considering my car was going from Brunswick to Saco and the dealership was willing to cover the 40 mile overage at $5 a mile. It's a sad day when they don't have basic people skills or manners and are ok with lying constantly. Call anyone but LAbbe towing if you really want your car towed.

Cheaper than the local competition and same price for credit or cash which is rare. Quick,…read morecourteous, reliable.

My tow truck driver Phil was very capable, friendly, and knowledgeable. The price was quite…read morereasonable and the service right on time. Highly recommended.

Amazing customer service. These folks are so knowledgeable and take the time to discuss any…read moreconcerns and questions about our German cars.

Spectacular auto mechanic shop, perfect customer service, remarkably friendly team members,…read moreinspired owner. NOT ( N O T ). PRIVATE EQUITY OWNED, instead privately owned by car people who actually care about you, your automobile, your life, and the soul of this company. I've done business with Autowerkes for fifteen years. My experience with Autowerkes is a 12 on a 1-10 scale. Stuart Shaw

I've been coming to this VIP for a couple years now - including yesterday…read more Tire change overs, inspection stickers, air and oil filter changes, brakes, regular mx, etc. My dad's ever present warning, "be careful they don't sell you things you don't need" has never applied. They've always been fair and honest. Once or twice there were additional things I needed (like brakes ) and they were factually needed! The mechanics showed me why they were making a recommendation. Up to me whether I follow it or not. Thank you!!! Service has always been done very quickly and at a fair price. They are communicative. I've never felt pressured to buy or do anything. My car has always been ready when they tell me it will be. They've even offer a veterans discount.

My daughter had a set of new snow tires a little more than a year ago, and they started to cup on…read morethe outside front. This was on a brand new 2022 honda with suspension clean enough you could eat off it. The alignment was such that they quickly starting cupping and by the time she noticed it, it was enough to see the damage.... so damage was already done. Her 2022 Honda Civic should have been crazy easy to align and balance. I just bought a brand new top of the line set of rubber for $1,200 in March 2025, and my prior tires were worn with low tread but literally perfect, not a trace of wobble from 50-80mph, and not a trace of uneven wear. Literally not a trace of uneven wear. The new set had a significant wobble as soon as I left. I brought the vehicle back a couple weeks later they claimed to adj the balance and adjusted the alignment. The Ford Edge still wobbles, characteristic of a bad balance job, so it feels perfect up to 55 or so then it wobbles up to 75 then it feels like no wobble. So it is definitely not balanced. My front tire now has a road sound that is not crazy loud, but I can hear it, so it is not aligned or balanced or some mix thereof. The sound is characteristic of toe being off, I think. The car still wobbles around 55-70mph, so bad it makes papers in my truck violently shake. I then bought a gravity alignmment tool at Harbor Freight, and checked my wheels balance at home. And sure enough, two wheels were significantly out of balance. I took the ford edge immediately to a Ford Dealership and said nothing for history, just it shakes a tiny bit and had a road noise that should not be there, and they adjusted my alignment which was totally off. The dealership showed the before and after. Front wheels are supposed to barely turn to the inside, common knowledge. Not perfectly straight on and not barely to the outside. My front right was barely adjusted to go to the outside. The VIP tech did not understand alignments, and someone adjusted one wheel in the wrong direction. When TODD was at Topsham, this was a well run ship, I always had spot on alignments with Gary the tech at the time, and never ever had severe balance issues. The VIP when the manager was Todd was awesome. The VIP with no manager named Todd is not good. The new manager and techs are not trained to be expert, they do not perform at an expert level, and should not be advertises as professional, tires are really expensive and between Katies set and my new set, the techs incompetence is really costing us. We will be looking around to go elsewhere and will spread to word to avoid VIP for now in Topsham for seemingly shoddy work. the video shows 4 seconds slow highway speed on rt 196 in a section with no bumps, cracks or potholes, see how crazy the paper wiggles. Ugh. Very disappointed. Update, the front right wheel was a whopping 1oz off. No wonder it wobbled. This was after two visits in a row to have vip the new tires they put on, the second they balanced them one was 1oz off. Dan Foshays in Hallowell repaired it correctly w road test balancing and the youngest tech in that place looked like 40, their office (dan Foshays) had 25 sq feet of certifications included a thank you from the BBB.