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    4 months ago

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    3 months ago

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    6 months ago

    Poor service. Poor customer service with long wait times. Overpriced. The worst management ever.

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    6 years ago

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    4 years ago

    Horrible! Horrible! There is NO Customer Service to speak to. One star is far too generous!

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    7 years ago

    This company is the worst. Internet constantly goes in and out. Alot of malfunctions and outages. Over priced for crappy service.

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    5 years ago

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    9 years ago

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    Ask the Community - Breezeline

    Review Highlights - Breezeline

    Customer service told me to schlep down to the local Metrocast to pay OR pay online.

    Mentioned in 2 reviews

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    Astound Broadband | Washington DC

    Astound Broadband | Washington DC

    (334 reviews)

    Wifi has been cutting out several times per day over past week. Contacted tech support and they…read morewere supposed to drop by a modem to replace the one that they said was failing 3 days ago on Saturday so I wouldn't have to wait until after the Monday holiday to get it in the mail. I was told the technician would drop it by. It never came. No contact from them. Call today and was told by robot I would have a 2-hour wait to get through by phone. Frosting on the cake was I got a $30 increase on my bill, after I was told I would get a discount for the lousy modem over the last week. If I haven't had as bad experience experiences with a couple other providers, I would have dropped them long ago.

    This is a horrible company. I should have stayed with Verizon. I just signed up with this company…read morein January and it has been an absolute nightmare. I have not been getting the proper service and a technician has visited twice with no improvement on WIFI. It keeps disconnecting or it freezes. I called to discount my service as of March 13th but was told my service will not be disconnected until the next billing cycle which is April 4. I have never any such thing. I was surprised to see that they charge my account for the bill not is not yet due until March 27th only because I just signed up for auto pay when I made my February payment. I was not forewarned. It is exhausting dealing with this terrible company. The biggest regret of my life. BE WARNED !!!! Please don't do business with this company. The package seems attractive but a total failure and a waste of time. Extremely disappointing!!!!

    iWisp

    iWisp

    (20 reviews)

    A year has gone by and the available speed has increased greatly. I used to barely be able to watch…read morevideos, but now I get more than enough speed to watch any videos I want... when it is working. They had a streak of some months when the service was generally available, but the last few months it has been *very* uneven. Videos pause from time to time and are slow to start. Sometimes my email times out and email is one of those things that work over *dialup*!!! I suspect when it gets like this it is because there is an equipment problem and they are not capitalized well enough to be able to get good equipment or to repair what they have. So service is very uneven. That said, if you need more than limited Internet access, there just isn't an affordable alternative. The cell phone companies limit how much data you can use without overage charges and the other wireless operator (used to be Va Broadband) has a cell like business model. Satellite is the pits, I don't know anyone who is happy with that. I don't know when the central Virginia area will have really decent high speed internet, but iWisp, even with all it's reliability problems, is the closest any provider gets. I just wish they would get the bugs out.

    This company is the by far the Worst company ever!/ They…read morewant to charge you. Then over 62% of the time you can not get wifi! When you call them they blame it on the provider! Why should we have to pay for a service that is lacking? The worse part about it ,is that because were we live we cannot get another internet service! It is a monopoly!

    Breezeline - isps - Updated May 2026

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