Friendly folks. Took my inspection for my motorcycle right in without an appt. Kind of tucked away…read moreoff hwy 70. Went there off a recommendation from another business. Glad I found out about this place. Will definitely and gladly give them more business!

I visited this auto shop for the first time after my car refused to start based on positive Yelp…read morereviews. I was happy that they fit me in. It took a while, but the owner confirmed that I needed a new battery. I thought the price seemed right and was happy to find an honest mechanic. The employee at the front desk was very friendly also. I will definitely be back.

I took my vehicle in for an oil change, tire rotation, State inspection and maintenance check. I…read morehave 2019 Mazda CX5 that I always took to the dealership for service that is 35 miles from my home. I was looking for a reputable mechanic closer to my home which is how I found Crossroads Automotive. I am so pleased with their service from scheduling the service to the work performed. David, my Service Advisor, was friendly, professional, and knowledgeable and did not mind answering questions. He provided information about my service and pointed out a potential problem that they would be monitoring as I bring my vehicle in for service. The service was fast, and the cost was very reasonable. I'm so happy to have found a shop that I can trust to provide capable, honest service for my vehicle. I will continue to bring my vehicle to Crossroads Automotive.

UPDATE: I had the front brakes of my girlfriends car replaced since I did not feel like dealing…read morewith the rusted parts from it being a northern vehicle. Not only was their previous troubleshooting on point, they worked in a very timely matter and installed all the parts very thoroughly(greasing every surface, cleaning and lubing pins etc) after checking for myself. Due to this experience and my last, I will go no-where else to have any vehicles serviced and will recommend them to everyone I know. This is a great business, and the owner is a great guy.

We just moved to the area from out of state (literally the day before) when my Toyota Highlander…read morestarting gushing oil, we had no idea who to bring It to. So after a bit of research we chose CarFix. Glad we did! We had to get the car towed as we knew it did not have any oil in it..we thought, great, this is going to cost a fortune so they towed it in looked at the car and gave us a call with what was wrong and the cost to fix. Very reasonable based on the research I did..they told us that it would be ready on Monday (they towed it on Friday) we asked that since it was there could they please give the a/c a charge, no problem. They called Friday evening and told me I need new rear brakes which we knew about so we decided to get that done too. Everyone there was so nice and very friendly I felt as though they were honest but most of all my car runs great! We will use these guys for all our future car needs. Highly recommend Thank you for a pleasant experience!!

I brought my 2025 Chevrolet Silverado 2500HD in for service and was ultimately very disappointed…read morewith the overall experience. My wife dropped the truck off at 8:00 AM while I was at work, yet I still found myself waiting past closing time to pick it up. The final bill exceeded what I would have expected to pay at a Chevrolet dealership for the same maintenance. While I understand quality work comes at a price, the value simply was not there for the amount charged. What left the strongest impression was sitting in the waiting area listening to the manager/owner conduct business calls that did not reflect the level of professionalism I expect from a company handling expensive vehicles. Between the excessive cost, the lengthy turnaround time, and the overall customer experience, this is not a shop I would choose to use again. Read the comments!

I started coming to Carfix because the previous auto repair shop sold their business to Carfix. I…read moredecided to give them a chance and so far they've been reasonably priced and honest! It's easy to make an appointment and everyone is really nice there. I appreciate their feedback and never feel like they're trying to take advantage of me. I even asked about adding a hitch to my car and they referred me to Uhaul saying it would be a better price because they do that more frequently. That impressed me! The reason this review is a four star and not a five star is due to them applying a real sticker to the inside of the windshield after an oil change. Not like one of those plastic decals that is easily removed but a legit sticker with glue. I got an oil change some months back and they applied a sticker that was a real B to get off! I have all my interior windows tinted with a ceramic coating - including my windshield - so I don't want anything on my windows that could damage them. I was lucky to be able to easily get the sticker off with minimal glue residue but I handled it immediately. Had I let my car sit in the sun even for a day the glue would have adhered to the window and I would have had to use chemicals which could have damaged my tint. I had forgotten about the sticker until yesterday. I referred my best friend to Carfix and she was stoked with their great service. However, after we picked her car up she saw the sticker. I tried to help her get the sticker off but it was seared onto the window peeling in little bits leaving paper and glue and not coming off. She had to take a razor to her windshield to get it off - something I cannot do because of the tint. Ultimately, I'm not sure why they believe it's a good idea to apply a real sticker to the inside windshield when it'll sit and bake in the sun making the sticker virtually impossible to remove. It's also pretty presumptuous someone even wants a sticker applied to their car in the first place. Honestly, I always peel the oil change decals off cause I don't need to be reminded of when to get an oil change and I don't want that ugly sticker in my face when I drive. They might want to consider another option or ask if someone would want a sticker on their windshield in the first place. Other than that, they're great! So if you go for an oil change, you might want to let them know if you don't want the sticker on your window if this is a practice they're going to continue.

I recently visited Car Fix and, while the shop did provide a diagnostic with pictures and…read moreexplanations, I found the information less helpful once I looked more closely at what was actually being presented. The pictures included arrows pointing to various parts, along with recommendations and explanations, but the parts shown did not appear visibly worn or damaged in the photos. In several instances, the same type of recommendation and explanation was provided for different components without clearly showing or explaining what specifically was wrong with each part, what condition it was expected to be in, or why replacement was necessary at that time. I appreciate the effort to document the vehicle with pictures, but simply identifying a component and recommending replacement did not provide me with the level of detail I would have expected to understand whether the work was necessary. A diagnostic was provided at no charge, which I appreciated. However, I did not find the diagnostic detailed enough to fully understand or substantiate the recommendations provided. The actual service recommendations and pricing raised additional concerns. I was quoted significantly more for parts and labor than what I was able to find elsewhere, and additional parts and services were recommended that were not part of the service I originally requested and did not appear, based on the information provided, to be directly related to the issue I brought the vehicle in for. When I explained that I had found the requested service at a lower price, I was still strongly encouraged to proceed with Car Fix's recommendation because the part wouldn't be fixed correctly. I understand that a professional shop may identify additional concerns during an inspection and should bring those to a customer's attention. However, there is a difference between informing a customer of potential maintenance and strongly recommending additional work, particularly when I clearly stated what service I came in for. I provided the quote from a 2nd mechanic and was told "I cant do that. There will be parts missing". No flexibility in cost or repair work. For me, the combination of outrageously higher-than-expected pricing, additional recommendations, and the pressure to authorize services made the experience difficult to justify. I would have preferred clearer evidence showing the actual condition of each recommended part. I would encourage anyone considering Car Fix to get a detailed written estimate, ask specifically what is necessary versus recommended, and compare parts and labor pricing before authorizing additional work.

Finally! I found a trustworthy auto shop. These guys aren't one of those corporate shops so you're…read morenot paying nearly as much overhead as you would if you went to a national chain. I've been here several times for tire repair, oil changes, tires, and state inspections, and I've had very little wait time, they've been extremely nice, and the price has always been reasonable. I highly recommend Eddie and Legacy Automotive!

This so called family business is run by teenagers pretending to be mechanics. My mechanic is a 22…read moreyear old kid, who completely wrecked my install of bearings. He bent my wheel studs on a brand new hub, on bith front wheels. He damaged my knuckle that and ruined brand new rooters. Not to mention they do not use torque wrenches ir cotter pins. They lie and finally admit there errors when cornered. At the end of the installation the kid actually took a hammer and repeatedly kept banging on the knuckle to bend it back. My car is now wobbling, now it's Grinding and the wheel shakes. AVOID THIS PLACE . even the owner us 27 has a pocket of reasons to cover his ass. SERIOUSLY NOT WORTH letting them work on anything oil changes and car inspections maybe. But roughly $2500 to fix everything they broke.

Brought in my classic Dodge for a front-end alignment... Joe went right to work and got it dialed…read morein, drives great ! He knew exactly what to do on getting this old car driving straight... Suspension Solutions was the only local shop that said that could do it, so if you have an old car, feel confident that they can do it right !

Suspension Solutions is a terrific, tight knit operation. They are extremely knowledgeable and have…read morebeen my go-to for years until I moved to Los Angeles, but I still send them referrals. My mother needed an alignment but wasn't sure where to go out of fear of getting ripped off or poor work, so I told her to go to SS. She made an appointment and she had nothing but great things to say about her experience! If you want good, honest work done at a fair price look no further.

I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

These guys were great. I got a new tire through Discount Tire who referred me to them. I went in…read morefor an alignment after getting the tire put on. Bryan, and I believe Chris (who checked my car out) checked my suspension and steering before doing the alignment and explained how that would affect my car down the line. They found another one of my tires also had a worn belt and recommended replacing them. After checking out their website and talking with them, these guys seem like honest, reliable and very knowledgeable mechanics. Some of the other reviews I saw seemed to be upset about their experiences but I found them to be very good and finding the root cause of my car's problems and recommending the right fix so that it would drive safely and reliably for a long time. Give these guys a look if you're with looking for for an alignment or other work in the area. Ask them questions about what they find and I'll bet you'll get a detailed and thorough explanation. Thanks Bryan!

Personable, reliable, fair and mom and pop. Reminds me of better days in customer service and…read morelocal business conviviality.