Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

Had an emergency issue with my laptop, suddenly not powering on…read more Brought it in and was informed of a $75 diagnostic fee that would be included in the repair price. They could not guarantee that I would get it in less than a week before my travel time however, I got a call a day after dropping it off that it was ready for pick up and it was a motherboard issue. I was very pleased for the prompt turnaround, and it was extremely cost-effective, and as promised, the diagnostic fee was included in the total cost. Quincy helped me out and he was really great and patient and even waited for me to leave the office so that I could pick it up on the way home from work. I will be back with my other laptops to get diagnosed and repaired!

Great service! Imprint repairs had my phone like new again in no time. This is my go-to screen…read morerepair shop. They also repair tablets and some laptops as well. Imprint Repairs sells accessories like phone cases, air pods, chargers, etc., which aren't really out for display, but just ask about them.

amazing service! the owner Wesley came and fixed my phone. the front and back was severely damaged,…read morebut he came and fixed it promptl. very professional and polite!

Hello! I ABSOLUTELY have to write a review for Wesley Greene Tech Repairs. Not only is he a young…read moreAND talented entrepreneur, he is also very passionate about his craft. Here's my story: A few weeks ago, Wesley posted on our apartment community board about him starting his own business repairing phones. I didn't think much of it until, lo and behold, I dropped my phone moving stuff...Then, I dropped it AGAIN moving stuff for a photoshoot a week later. The screen cracks were atrocious. Eventually, I had given up on packing tape holding my phone screen together, and since it was also a work phone, my boss told me to "Get it fixed ASAP.". So, I messaged Wesley yesterday. Wes was all about getting it done when I texted him in the middle of his work day. He responded so quickly! No joke, I texted him around 3PM, and he was like, "Yeah, I'll get it done. I'll let you know when I can take your phone to fix it." Now, keep in mind, he is the only person doing this job, and he did have other phones he was working on, so I wasn't able to get in until 8PM, but y'all...It took less than an HOUR for Wes to fix it! So, after all was said and done...within an hour it was fixed!! That isn't to say everyone can get their phones fixed within an hour (I don't want to set that kind of expectation up for him as new entrepreneur), but it's been two days and the screen is A+. No new calibration needed, no wonky-ass stuff coming up, and my screen brightness is still the same (I'm weird about that) He may call you "Ma'am", but I highly recommend him! :)

Knows what he's doing and knowledgeable. Recommended, as the business lives up to its name.read more

Service, speed and price were fantastic! They have multiple locations and I used the Boggs Road…read morelocation. I tried a couple times to get in contact with a mobile service that was recommended on the NextDoor app but they never replied until I was in route to Quick Fixer but the quote from STR was about three times the price and was going to take about a week as they were going to have to order the screen and estimate 5-7 days and then a couple more to install it. Quick Fixer had the screen and in a couple hours I was done!

I had a very disappointing and frustrating experience with this repair shop…read more The first time I went in for a battery replacement, I was told to come back in a couple of hours. When I returned, nothing had actually been changed. My phone still showed the exact same battery health (83%), and there was no system message indicating that any battery had been replaced. That was the first red flag. When I questioned it and asked the technician to open the phone in front of me, he refused and told me to come back the next day. That lack of transparency immediately made me uncomfortable. The next day, after insisting, the situation became even more suspicious. I was shown a battery that supposedly came from my phone, but it had specifications that didn't even match my device (wrong capacity, no Apple branding). That raised serious concerns about honesty and professionalism. At one point, when I stepped away briefly, the technician suddenly "completed" the battery replacement. This time, my phone immediately displayed a notification saying the battery was not recognized as genuine. That clearly showed that the previous visit, no replacement had been done at all. In the end, I requested my original battery back and had it reinstalled because I no longer trusted the parts or the service. Once reinstalled, my phone went back to showing the original 83% battery health, confirming that it was indeed my original battery all along. This experience felt misleading and unprofessional. A customer should never have to question whether a service was actually performed or not. Transparency and honesty are essential in this type of business, and unfortunately, that was completely lacking here. I would strongly recommend being cautious and asking to see the repair done in front of you if you decide to come here.

In and out in ten minutes with replacement screen and new otterbox case. Raj was very helpful with…read morerecommendations & efficiently repaired phone screen.

Great place! Quick affordable service and no hassle to get in and out in about 10mins for my iPhone…read more7 screen repair!!

Bought Two Appliances for a very cheap price. They are…read moreworking perfectly. I bought a refrigerator for 7000, which is half the price of the MSRP. I also bought a double oven.

Great customer service... always matches my needs, prices are always competitive, with a large…read morevariety of products... often find what I'm not looking for

My first time going there. The prices are fair enough to come again. And the staff was very…read morefriendly !

This is my second time at this business. Both experiences have been great. Alex does a wonderful…read morejob, is fair on pricing and knows his stuff. Recommend them highly. Not sure what happened to their previous reviews including mine. It was those that got me to go there to begin with. Whenever I need my phone repaired this is my go to shop.