As expected, total price gouging. They did not, as promised, have contracts with my major…read moreinsurance. They billed for labor in three different line items. Three times the actual labor that was ever on site. Stay away.

Our cohousing community had a fire sprinkler caused flood in the common house. Servpro was here…read morewithin an hour, 3 trucks and crew to begin work immediately. The damage was extensive requiring replacement of sheetrock in walls and ceilings, the entire second story flooring, and many other damages throughout the building. Servpro of East Portland, with Moises Cercea as the coordinator, did an awesome job. They were here on weekends, evenings, major holidays, and were always professional, pleasant, and conscientious. Even when the insurance company withheld payment, they kept going and completed the job. I can't say enough positive things about their work, and especially the attitude and availability of Moises during and after work hours, weekends, holidays, anytime I had a question or concern. The crew cleaned up after themselves, took all the debris off site, and were respectful of the needs of the community in every way. I highly recommend these folks. I couldn't be happier.

Last week my family learned we had a broken pipe in the crawlspace beneath our house that had been…read moredumping filthy water out into the area for an unknown amount of time, and the state of things down there was bad. As I learned, the first step in dealing with the issue was finding a company for remediation services, and the plumbers I contacted recommended ServPlus to do the work. I called, and everyone I spoke to was professional and helpful, which I really appreciated as this was a stressful situation. They even happened to have someone in the area the day I called, so I quickly got a quote and was able to arrange a time for them to come out and do the work. I would like to give a special thanks to the team who showed up - Christian, Chase and Ian. They were on time, kept me updated about what was going on, and answered all my questions. I am very happy with my experience with ServPlus.

Chase S. and Jacob were knowledgeable, friendly, efficient, and left the site very clean.read more

I can't say enough good things about 1-800 WATER DAMAGE. From the moment I called, their response…read morewas immediate and professional. They showed up quickly and then continued to check in every single day to make sure the water damage was improving and everything was progressing as it should. Their administrative team is just as impressive--efficient, thorough, and always on top of communication. What really stood out to me, though, was the compassion and care every member of the team showed throughout the entire process. They made a very stressful situation feel manageable, and I felt supported the whole way through. I highly recommend this team for anyone dealing with water damage. You won't find a more responsive or caring team.

I absolutely love this company! They are very professional, great at communication, and work really…read morewell with insurance. I'd recommend using them for any restoration need.

I am so pleased with my new fireplace insert, installed by Chimney Sweep Specialist! I've also just…read morehad my chimney swept and inspected, all is well for the winter season. Many thanks, Colleen Carroll

I found Bill Trapnell (the owner of the company) with his ladder up in my back yard last week. He…read morewas standing on the roof outside my daughter's window. When I confronted him he refused to spell his last name, but indicated he was the Operations Manager. I called the company, and he answered the phone. Turns out he doesn't have an office staff and is the owner of the company. Also, I don't have a chimney. He claimed he had meant to be at my neighbor's house, but I didn't validate that with my neighbor. I've filed a police report. Unprofessional, do not recommend.

I contacted them in early June for a new furnace and air conditioner. Their estimate was…read morereasonable and they were running 2+ weeks out. They arrived on time and the work was completed in 2 days. They were cheerful and polite. I felt like a valued customer. I was having trouble with my air conditioner last summer. I knew I was facing something but replacement however my experience with both companies was so bad I thought I would cross my fingers to get through the winter. Am I glad I waited. I could not be more pleased with D&H!!

I purchased my place last year and many things remained mystery me. Frank came to service my…read morefurnace and was more than happy to educate me everything I wanted and needed to know. I've learned the previous owner didn't service it as they stated, my furnace is top of the line and functioning just fine. He used many equipments to inspect inside abd outside of my furnace efficiently, and was done around 40 minutes or so. Over all, I'd recommend D&R and Frank if you need furnace service!!

Robert reviewed our basement carpet that needed to be cleaned and stretched. He explained what…read moreneeded to be done and their process. He took the time to educate us on the various factors involved in stretching basement carpet on concrete floors. They took their time and were very careful. When they were done you couldn't even see where they stretched the carpet and it looked like new. We will definitely call them back with any of our future carpet needs!

Mold remediation was fast and friendly! ill recommend you…read moreto my friends and family!

They removed this review once already but I'm back to leave it again…read more This is a review of the companies drivers. They are reckless and irresponsible. After the driver cut me and another driver off as we merged onto the highway, I watched them continue to speed down the highway, cutting through traffic, cutting off other drivers and forcing their way into gaps that they had no business doing so. This is not the first time I've had issues with their work vans either. I would not recommend this company as long as they continue to hire poor drivers who have no concern for others safety.

We needed security fencing on an emergent time line. Puro…read moreClean was there right away, courteous and kind. Thank you, The Rieff family

For context: we used All in the Family Services in October 2022. They were friendly and we were…read morequoted about where other people were quoting us. I believe they have a few photos up of our fencing as well. I reached out to Dave to fix some issues I've noticed for months via Houzz where we originally contracted them (said I would need an estimate and pay), and haven't heard back. Ended up finding a phone number off of an old quote and have been in contact with them for almost 2 months with very slow replies, having to send follow ups, now trying to figure out a repair. Issues include: tension cable fencing has now become loose, one cable even completely came out of the fencing, the wooden beams they used are SPLITTING where the cables are connecting because they were over-tightened. Multiple contractors have come out to give me quotes to fix this and they all said I need new cable and beams (upwards towards $600) or a complete new fence unless I want them to completely split or crack further over the next year or so. It has been 2.5 years... and now I'm looking into ways to fix a fence I spent $7k on (total project including the deck was $26k). There's just no way you should be spending that kind of money just to have to fix it in 2 years. Over multiple emails they were stating they'd come out and fix it for $250, and that they can't verify if it was normal wear and tear or an animal that caused it (sagging tension cables are at the top.. no animal caused that). After another week or two they took back that offer and said they'd give me a $250 refund but I'd have to agree to "release them from any claim of fence repair and understand that further work required to said fence is normal maintenance". I denied it. Some other issues I put aside because I just wanted the project done: had to have them come back out to secure my electrical box that was left hanging off, I had to pay extra for a gate latch because they were trying to drill a hole for it but I knew the gate would settle and no longer align with it in the future but kept it there, and I had to reinforce some of the tension cables because they could be moved up and down about 1 inch in each direction. Upon further conversation with my latest contractor, most companies don't do tension cable through wooden posts because they know with their experience that they only last a few years. Tension cables should apparently go through metal posts to keep their integrity. I wish I had known, or used a company with enough experience to know that. It seems All in the Family Services can do projects you request them of, but be sure to do your own research and understand what will last and what won't because they sure don't. My deck they did is great, but I'm now looking at redoing my entire fence to because this one won't last much longer. Look elsewhere for your projects and don't go with this company just because they are slightly more affordable.. you'll be paying for it in the future :/ Photos attached.

This company installed a black chain link fence with privacy slats. We have awesome neighbors but…read morehaving privacy has been a win for us both.