Years ago we hired NW shine and had an unfortunate experience of paying for a service and the company never delivering. The company was acquired by new owners and we wanted to try them again with the new ownership. We hired them for refinishing our back deck. We took their professional recommendations and did as they suggested. While they performed the service, the quality was subpar. Within several weeks the finish peeled off and now less than a year later we need to start over from the low quality work. We tried reaching out to the company several times but never heard back. I think we are officially done with NW Shine. read more

Thewy did a great job on my two story home. The price was competitive. I used them years ago. It was nice to see them still around and continuing to provide great, friendly service. read more

Over the last several years we have tried many companies to clean our roof. The job was usually adequate at best. This year we happened upon NW Shine and are extremely pleased with their customer service, communication of services and the honest job performed. They worked hard and we noticed the difference! We have already kicked off recommendations to friends and neighbors. Thank you NW Shine for going above and beyond! We will call on you in the near future! read more

NW Shine - Nice and clean roof! - Gutter Services Near Me - Portland, Oregon

Great service from scheduling to the job itself. Very professional and pricing reasonable.

AVOID THIS COMPANY! I'm pretty ashamed at myself, as now the signs are very clear that NW Shine is not a reputabal company and is quite possibly not even a real company as multiple people have reported this and their Google reviews are fraud. I hired them to "remove" moss from my roof and all they did was spray something on it that did nothing, and actually a year later it was worse. For anyone who does research you will find that you can't just spray moss and expect it to fall off, it must be removed first and then the roof treated. After multiple attempts for a refund given the 6 year warranty, they refused and then proceeded to give me the run around for 2 months before I did some more digging and realized I'd been shammed. Stay away! Business has been reported to the BBB read more

I requested a quote from NW Shine and they responded super quick...for a gutter cleaning and roof treatment (moss) it was around $400 total. I asked over the phone if I would have to interact with the workers but was told no, just to leave a check outside. I was shocked when they knocked on my door wearing no face mask! I put my face mask on and opened the door. The worker was standing two feet away. During this time, it should be mandatory for workers that interact with customers to wear a mask and maintain social distancing. While on the roof working, that's up to them, but certainly when knocking on doors. I will update this review as I see if their moss treatment was effective. I'm still seeing green on the roof, but hopefully that will subside. In the past with other companies, the lightly covered moss was immediately gone after treatment, so I am a little worried they didn't get rid of the problem. The gutters do look pretty clean. read more

NW Shine sprayed my roof, told me the moss would die in a few months and not return for five years guaranteed. It is one year later and my roof is covered in healthy moss. I have left two voicemail messages, sent two emails, and texted them about this and gotten NO response. I would NOT recommend this service. read more

NW Shine came out to clean my gutters and treat my roof on October 15. When I made the appointment I made it clear that we had gutter guards on half our gutters. I was told that they would clean the open gutters in the traditional way and stream water down the capped sections of gutter, then flush the downspouts. It appears that nothing was done to the gutters with the guards on them, as clogged downspouts are causing overflows exactly as was happening prior to the "cleaning." Additionally, the debris from the gutters that could be accessed was thrown to the ground as the worker made his way down the length of gutter. After the first rainstorm following the cleaning we had overflow issues. I texted the company twice and emailed them once and left a phone message regarding the issues, and received no response. Note: NW Shine was my "go to" gutter and roof business. I had contracted with them for several years to clean gutters and treat the roof, and never had any issues! It seems they've recently let the quality of their work slide! I will attempt to attach a picture of the debris that was left behind, so you can see what I mean. read more

NW Shine - Debris that was dumped below the gutters & left behind. - Gutter Services Near Me - Portland, Oregon

NOTE: I did not hire this company, so I'm only evaluating their pre-engagement service. I requested a quote online (via yelp) and got an immediate response asking for more information. Provided that information and heard nothing for a couple of days. Then got a message that I'd receive a quote by the end of that day, received a couple of days later. I decided to go with Moss Busters, who came in about $200 lower than NWS for the same services. read more

Fast, friendly and professional. NW Shine did a great job de-mossing our roof, cleaning out gutters, and pressure washing our patio. I didn't realize how clean it could get! I will be calling them the next time I need this work done. read more

NW Shine cleans our gutters, remove moss growth and provides a treatment to our roof, and cleans the inside and outside windows of our home. The service quality is excellent and is reasonably priced. They have great excellent customer service and follow through whenever we have questions. I highly recommend NW Shine. read more

Wish I could select zero stars since I simply cannot get them to respond. Their "business" phone number appears to be someone's cell and no one EVER answers the phone, you can only leave a message. I have now emailed twice and left three phone messages and gotten NO RESPONSE. Message to the owners: if you're THAT busy, you can afford to pay someone to answer the phone, and maybe even hire another tech or two. And if you can't take on anymore business, don't advertise as if you can. read more

The NW Shine team thoroughly cleaned the moss from my composition roof and treated it through hail and rain the end of March. They were cheerful, hardworking, and polite. Their method using brushes to remove moss by hand helps extend the life of the roof. Many other companies do not take the time and care that NW Shine does for their customers. read more

Nw Shine came and cleaned my gutters in heavy downpour. My wife was impressed. I will use them every year.

Every time we have had NW Shine clean our roof and gutters, we are impressed with the results, the professionalism, the care and attention to detail. The roof looks new each time and the gutters are all happy. read more

We used NW shine for many years with no issue and great work. Sadly this last time when they treated our roof, they caused a rock to dislodge and damage my neighbor's railing. They didn't tell us about it, but my neighbor caught the accident on his camera. They were really difficult to reach after the incident and ignored the many pleas for repair from me and my neighbor. I finally paid my neighbor's 400 dollar invoice to repair the railing just to resolve the matter. NW shine apparently offered to repair my neighbor's railing six months from the accident which as you can imagine did not sit well with my neighbor. I think if you mess up a job you should repair it promptly. This 200 dollar service ended up costing me 600 dollars and a stressful situation with a good neighbor. NW Shine flat out refused to refund me. My neighbor tried to obtain insurance information that they would not provide. I will not be using them again. They made it clear that there is no trust or integrity in their business. I can appreciate that people are struggling during COVID. But to flat out ignore business ethics is a real problem. I just hope no one else goes through this and that is why I am posting. read more

NW Shine is the best Roof Moss Removal company in Portland I have worked with yet. They go above and beyond and get the job done right the first time. They provide a great guarantee that gave me piece of mind. read more

Northwest Shine did a great job on my two story large home. My gutters were full and over flowing with leaves and pine needles. NW Shine cleaned them all out and made sure water ran down my downspouts. They were very prompt and professional. This is the second time I've used them. Both times were excellent! Thanks guys! read more

NW Shine is a great, reponsive company that does great work at a fair price. Mike came quickly for an estimate for moss removal, treatment, and gutter cleaning. He explained everything and answered all my questions. After I accepted his estimate, two guys came the next day and spend almost five hours brushing off the moss, cleaning the gutters, applying the treatment and cleaning up after them. The price was fair and the work flawless. I am very happy to have found them and would wholeheartly recommend them. read more

The crew did a fantastic job! I had them clean and treat the roof, pressure wash the siding and walkways, and clean the windows. The pricing is reasonable and definitely worth the money. I would definitely use them again. read more

Highly recommend NW Shine! They cleaned my roof, gutters, and down spouts. No pressuring washing! Everything done manually with with a steel brush to remove moss from roof, they scooped up debris from gutters, then cleaned up after themselves. Work guaranteed for 2 years. Very impressed with their meticulous work and will be a regular customer as long as they are in business. Hands down the best roof cleaning company around for the money! read more

I used them initially for cleaning Moss from my roof and then for pressure washing my sidings and driveway. Miguel came by soon and gave me an estimate for the moss cleaning that was competitive. He came by on the appointed day and did a good job cleaning up all the moss. Since I liked the work he did, I had him come by and do pressure washing for the sidings on the house as well as driveway and back patio and also window cleaning. Overall they did a excellent job at very reasonable price. Will definitely recommend them. read more

NW Shine has done several projects for us and they always do a good job. They are prompt, professional, friendly and thorough. I highly recommend them! read more

Amazing company!! They are responsive and have an eye for detail. They communicate very well and their expertise is the best I have found in town for ANY and ALL of your home projects. read more

Had to reschedule with them since first appointment day they called and couldn't make it. Next day they came late. Was not impressed. They did a good job cleaning the roof, but did not make an effort to clear gutters after roof cleaning. One of my gutters were clogged and they had to come back to clear it. Recently had a different company clean my gutters again. Didn't seem to want my business. I wouldn't use them again. read more