The Physical Therapists are competent and good. However the billing department is an F. They show…read moredate of service and amount owed. However below on invoice it showed paid. It is a terrible billing system showing amount owed with the wrong date of service. I would recommend going to another provider other than Vista who have good Physical Therapists AND a good billing system.

The people at Vista Physical Therapy in Denton really care about the individual. They communicate…read morewell, encourage, and help you to attain your goals. I highly recommend them!!!

I recently had problems with my back and one of my legs. The neuro surgeon I saw recommended PT and…read moremy wife had been here before and liked it so I thought I would try it out. I had such bad pain that I didn't think PT would help but to my surprise it did help to the point I'm fully recovered now. It was easy to book an initial appointment, they are popular so can be difficult to find the perfect time unless you are willing to wait. I had a primary PT that I saw most of the time but also saw some others. It started out very easy and simple with stretches and other things and gradually had most of the type of exercises I do. They asked about what/if any strength training I do and they were able to incorporate most of the type of exercises that I do that could have lead to my initial problem. I was very happy with how much progress I made while I was going here and if I have some other physical problem where PT might help, I will come back here again.

Velocity in Crossroads is awesome. The whole staff makes you feel like family and not just a…read morepatient. They are very caring, compassionate, attentive and professional. Work with you on scheduling. When you walk thru the door your greeted by your name. Wes, Theresa and Ashley will always hold a special place in my heart. Thank you all for all the support and kindness you've shown me. Theresa

My appointment was scheduled for 10:30 AM. I arrived early at 10:15, filled out the (excessive)…read morepaperwork promptly, only to have the front desk attendant comment, "Oh, let me check through this; you finished too quickly." That should've been my first clue that efficiency is not the priority here. I wasn't called back until 11:00 AM... thirty minutes after my scheduled time. Once in the back, they took my blood pressure and told me to wait for an X-ray. I still hadn't seen a provider. I even mentioned that my symptoms had improved significantly, but they insisted on proceeding with the X-ray regardless. Fine. So I waited. And waited. And waited. By 11:30 AM, I had now been in the building for 1 hour and 15 minutes and still had not been seen by anyone to actually address my issue. I stepped out and spoke to the nurse who had taken my blood pressure (she was kind and professional, and honestly the only reason this isn't a 1-star review). I explained the delay, told her I needed to leave, and she offered to try to rush the X-ray process. At that point, I had no confidence it would be handled quickly, or that I'd see the provider anytime soon afterward. It felt like I could be there another hour or two, and I had already wasted enough of my day. I politely declined, asked them to cancel my appointment, and left. To their credit, the staff was understanding and said they wouldn't charge me... we'll see. I'll update this review if that turns out not to be the case. Bottom line: I can't comment on the quality of care because I never got far enough to experience it. What I can say is: if you have an appointment here, bring a charger, a snack, and maybe a blanket. You'll be waiting a while.

From the owner: Meet Dr. Ratner Drew Ratner, MD, MBA, is an orthopedic…read moresurgeon specializing in sports medicine, joint arthroplasty, and fracture care at Texas Bone and Joint in Denton and Lewisville, Texas.  Dr. Ratner grew up in Dallas, Texas, where he attended high school at the Episcopal School of Dallas. After graduation, he attended Northwestern University on a soccer scholarship. While at Northwestern, he was a three-year starter and two-year captain of the soccer team, which finished in the top 25 all three of those years and went to two NCAA Elite Eights during his time there. He graduated in 2008 with a degree in psychology. Then, Dr. Ratner received his medical degree from Texas Tech School of Medicine in Lubbock, Texas. He concomitantly obtained an MBA with a concentration in Health Organization Management from Texas Tech Rawls College of Business.  In 2018, Dr. Ratner completed an orthopedic surgery residency at the Greenville Health System in Greenville, South Carolina. In Greenville, he received extensive training in orthopedic trauma at a busy Level I Trauma Center. He also trained in hip, shoulder, and knee replacement surgery at a total joint center of excellence.  Dr. Ratner also completed sports medicine training, including arthroscopic knee, elbow, and shoulder surgery, at the Steadman Hawkins Clinic of Carolinas and Blue Ridge Orthopedics, where he served as assistant team physician to Dr. Stephen Martin for Clemson University Athletics. Finally, Dr...

Dr Ward and his staff are awesome. I have been going to see Dr Ward for many years for many…read moreproblems. He always takes great care of me.

Great service, friendly staff. In and out in a breeze! My concerns were addressed and to the point…read more Would recommend this office to anyone. Thank you Amber and team.

Dr. House has been our go to person for my sons broken femur, my shoulder issues and my husbands…read morehip replacement and shoulder surgery. Couldn't ask for a better Doctor! Highly recommend!!

Does not care about people. Had to see pa heather and dr. Bad experience w both I could not…read morebelieve how l was treated that day. I will never go back.

My doctor tried to refer me to pain management for my lower back issues but I was not wanting…read moremedication! I was referred to physical therapy and chose this group. I have mainly worked with Peyton phys doc) but my visit with Miles was good too. Both doctors are great to work with. They have a great team too! If it is chronic pain, them before you need heavy meds. I would try them even if you have passed that point. Exercise is better than medication!

Highly recommend the staff at Therapy Partners of North Texas in Corinth. They are very friendly…read moreand helpful. They truly love what they do and it shows in how they care for their patients. I couldn't be happier with my recovery program after hip surgery. If you need PT, please check them out.

I have a long-term shoulder injury, and I contacted Vista PT based on a referral from my wife. I…read morefound the facilities and equipment to be both clean and well equipped. I have found Sarah and her team to be very knowledgeable and helpful. They are very professional but also a lot of fun to talk with during therapy. I wouldn't hesitate to refer my friends and family to use this service if they had an injury or physical problem. Thanks to Sarah and her team my shoulder already feels better, and I am learning helpful exercises that I can maintain after my therapy is finished.

A recent shoulder injury prompted me to seek physical therapy from Vista of Denton. First…read moreimpressions of this facility were quite positive. I found it clean, well-equipped, appropriately staffed with accredited professionals, and having flexible scheduling. During the course of my treatment I was placed primarily under the care of a thoroughly pleasant young lady with a remarkable sense of humor; one who, along with her co-workers, made the typical tedium of P.T. much more bearable and, indeed, even enjoyable. With both tactile and machine involvement I started feeling improvement within the first two sessions and this mending continued throughout my care. Ultimately, I am now almost entirely pain-free and with much improved mobility. Thank you Vista and, especially, thank you Christina.

They have helped me get full range of motion on my left shoulder and 2 knees . Scott and Taylor…read morework with me to make sure I got full range of motion.

Great people, great equipment, friendly atmosphere…read more Scott the owner is very knowledgeable and has everything needed for the balance side of the house. T is for Taylor the PTA. She is high energy, attentive, knowledgeable, tiny but loud. She will work you in ways you never thought you could. She will be right there the whole time motivating you to excel unlike other places that just say do this and walk away. While taking your mind off the discomfort of working the target areas you need to improve on, she will talk your ear off but in fun and friendly way. If its a late afternoon visit be prepared to answer "Whats for Dinner?".

New patient trying to see Dr. Cantrell. Called on Monday. First available was mid-July. Heather…read moresaid we would hear in afternoon. That came and went. We called back. Reply was that the note was sent to the clinic and Heather could do no more than that. We called again on Thursday as diagnosis was torn rotator cuff. Now first available was June 18. The gentleman came back and said he couldn't do that as we spoke to Heather on Monday, but we would hear something. No one has called. Even if someone called and said we haven't heard from clinic, that would be better than no response. Very disappointed. We feel like we are being penalized for being a new patient.

Just made an appointment for my hubby....I had been a patient of Dr. Schrayer last year and was so…read morehappy with him and this organization. Heather was extremely helpful today in getting us set up. Looking forward to another great experience with Dr. Schrayer and his team.