My how Fitness Pointe has fallen in a few short years is a tragedy. The staff that once went out…read moreof their way to smile and welcome you by eagerly offering assistance are today far too busy sitting on their asses texting on their cell phones. They used to take your blood pressure by just noticing you sitting in a chair. Today, they're too lazy to get up off their asses! Don't blame Covid, that's any easy excuse and a cop out. No mouthwash in the locker room any longer! We didn't forget! Fitness Pointe did! Poor leadership that would rather blame someone for complaining about a problem person, in hopes one of them would cancel their membership so Mr Coward manager didn't have to take a stand. Missing leadership! Arrogant! Excellent at being pompous and arrogant! Then there's the therapy pool piranha and the school of disgruntled, mean followers that believe this is their own personal warm water swamp. The pool piranha feverishly splashes about from side to side hogging up three lanes is a message to everyone...I OWN THIS POOL! I COME FIRST! You must kiss the ass of the selfish pool piranha and follow it around, back and forth like a good little obedient fan. No respect for others! You can't enjoy the therapy pool alone because the pool piranha lacks attention and needs your constant validation. Then there's the employee with the strawberry blonde brush haircut that hates everyone including itself. Mean, belligerent and can easily grimace, flip you the finger or tell you to SHUT UP! Excuse me....Is one of it's tired, dated lines. When management lacks the balls to use their authority properly, you end up with sacred cow staff members, laziness and a few angered members calling the shots over the majority. Fitness Pointe isn't the best place to work out or enjoy your leisure. DON'T WASTE YOUR TIME HERE! Not worth the aggravation!

This is not a family-friendly facility. My 14 year old tried to come with me as a guest to try it…read moreout (my 16 year old had come once). They said the 14 year old had to buy a package for kids which was $30 for 10 visits (no smaller packages just to try it out). When deciding on it when she was already with me in her workout clothes, we told the worker that she was going to sometimes come with her friend's family, so we would get it. Nothing was said about any rules against this. A month after that, I decided to cancel my membership because of several reasons (class times not convenient for a teacher. Rigid rules about teen memberships, etc). When I canceled, they called to tell me Tessa's membership would also be canceled since she has to come with me. I told them my understanding was that she just had to be with an adult. They would not budge and told me absolutely no refunds for any reason. This is very poor business. Also, their policies are so rigid...a 14-15 year old must work out with a parent. I don't know many teens that want to be glued to their parent's side when working out. Other gyms have much more flexibility. Other businesses would be more flexible with miscommunications. I'm glad we are ending our membership there.

It depends on the doctor. My wife had Dr. Pandi and all went well. I had Dr. Perez and over a year…read moresince my knee replacement Both knees were equally bad but I can honestly say the knee that had no surgery is now my good knee. Disappointing but you live with it. On a side note Dr. Christina Natelborg has been a blessing throughout.

This was a first visit and I was taken back with the lack of any ounce of empathy shown by the…read morestaff that we encountered from the receptionist to the medical assistants, nurses and lastly the doctor. 30 minutes after our appointment time we were shown into an exam room. The medical assistant required us as family to hold up the very elderly (95+} patient from a wheelchair 2 weeks after surgery while she yanked out 24 staples from the leg and hip area. There was some inflammation so she left in the middle of the extraction to find a nurse, while we stood holding up the patient. About 10 minutes later she returned. The nurse opened the door half way as our family member was held up by us in underwear and other patients and staff passed by the doorway. Really? She indicated an antibiotic was needed. After staples were extracted the medical assistant announced an x-ray was needed and if we thought the patient would be unable to maneuver alone we should come with to the x-ray room to help. Wow - very surprised at this requirement and the indifference shown. Medical assistant just stood by while we assisted for w-ray. Beyond surprised. Another 15 minutes before the Dr came in. Very cavalier and clearly had no clue who the patient was and any related information we needed from him for the antibiotic and further treatment plan in rehab and thereafter. He couldn't get out fast enough. Fundamental issue was not a shred of real care or concern. People mill. The prescription for antibiotics wasn't sent to the place we specified so took another day to track down where they sent it and have it redirected. All on us and the practice didn't help at all. Unfortunately have to go back for another checkup with this Dr and practice. At least our expectations of long wait times and dispassionate staff is known.

I found the staff to be very efficient, friendly and helpful. I saw Dr. Park several times. I…read morenever felt rushed and he was very thorough. He listened to my concerns addressing them and explaining my scans and tests

Go to any other location even another Rush. Had an appointment and they cancelled it for no reason…read morethat morning. I showed up and they said not to worry they would get me into it because they had no idea why it was cancelled. I left an hour later because they still didn't get me into the appointment. Before I left they assured me they would refund the co-pay they charged me. They didn't do that of course. I went to the Chicago Rush for my appointment but had to drop off my imaging CD at Munster. They told me it would take 10-15 minutes and left 45 minutes later. Morons work the front desk and that says something about the office! If you can get past them it might be good but they could care less at the front desk! The worst part is I had to listen to their stupid nonsense stories while they sat around doing nothing for something that my 10 year old can do in 5 minutes.

Wow. I don't know where to begin. I've had damaged nerves due to a lumbar spinal fusion for 18…read moremonths now. Walking, sitting, sleeping and driving has been difficult and painful. I met Dr. Mubarak through my insurance company, and am I glad I did. I can honestly say that his treatment plan has changed my life! I see him three days a week. When I started treatment late September, I was using a Walker to get around. Since this awesome professional came into my life, I am walking with a cane now. Talk about results! He is an excellent listener who knows his stuff. The therapy regimen is tough but necessary. The beautiful woman who works with him is so nice, professional, and reassuring that I feel like I'm visiting a family member every time I go. I could go on and on. If you are looking for a physical therapist who is results oriented, you must utilize the fantastic services at Maximum Rehabilitation Services. I've improved every visit and know you would, too. You will not regret it.

fast healing, and great service. He has equipment that allows you to work out, went to them for…read moreworkers comp it was simple and easy.

Absolutely negligent. I'm a healthy, athletic 54-year-old woman who went to Dr. Daniel Woods for a…read morerevision on my 1.5yr old knee replacement. I developed an infection he completely ignored--no blood work, no PICC line, no sense of concern whatsoever. His ego clearly outweighs his concern for patient care. The way he talks down to hospital staff is just another reflection of his arrogance. I've been fighting this infection for nearly a year, and have to have the entire knee replacement removed due to his negligence. Thankfully the doctors at Rush Hospital in Chicago are now cleaning up his mess. Avoid him at all costs.

Dr Khanna and dr. Woods are fantastic doctors and surgeons. I even went to their physical therapy…read moreand all they we were doing the physical therapy they were very patient and kind and cordial and I will always go back to them again as I have had other experiences with orthopedic surgeons & Physical Therapy elsewhere

I have suffered issues with dizziness, visual vertigo, body sway, and balance for years. I saw…read moreseveral different specialists and went through many tests, but could never find relief. Vestibular physical therapy with Hermelinda Hernandez at Community Hospital in Munster was the one and only thing that turned things around for me. She also helped me with issues with hip and ankle which were greatly effecting my balance. She not only listens to me, but she remembers me and personalizes our PT sessions. She is extremely knowledgeable and professional and also very kind, supportive and friendly. Even though I don't seem like the "traditional" vertigo sufferer, she made it her mission to figure out things that would work for me and new ways to challenge me. She's always coming up with new (and fun) exercises to push my limitations. I am amazed at how much I have improved and I constantly tell people about her. I cannot say enough good things about her and definitely recommend seeing her!

Dr. May, Matt & Ashley are very professional, friendly and informative. The facility is clean and…read morewell maintained. Thank you sooooooo much!

Dr. May, along with her assistants Matt and Ashley, are extremely ethical and professional in their…read moreapproach. Upon entering their facilities, they provide a reassuring level of care that instills confidence in a speedy recovery. Thanks to the attention and care they devote to your well-being, it is highly likely that you will indeed get well soon. Personally, I was highly satisfied with my experience at the facility during my recovery from an accident and I believe they treat all their patients with the same level of care.

I cannot say enough amazing things about Dr. Michael D. Dichoso and the Munster Orthopedic…read moreInstitute. He performed surgery to repair my Haglund's deformity and a partial Achilles tendon tear, and the entire experience has been excellent from start to finish. Dr. Dichoso is highly skilled, thorough, and compassionate. He explained every step of the process in detail, answered all of my questions, and made me feel completely confident going into surgery. His professionalism and bedside manner are unmatched. He treats patients with respect, patience, and genuine care. My surgery and recovery have been smooth, and I am beyond grateful for the outcome. It is rare to find a surgeon who combines exceptional technical expertise with such a personable and reassuring approach. Dr. Dichoso does exactly that. I would recommend Dr. Dichoso and the Munster Orthopedic Institute without hesitation to anyone in need of orthopedic care. Truly five-star service and results.

Dr. Tioco is a fantastic physician. He is so professional and knowledgeable and compassionate. And…read morehis staff is outstanding.

If you enjoy horseplay and goofing around, throwing towels, laughing when people fall, and the…read moreemployees talking about politics and their obvious hate for the president ( I dont agree or disagree that's not the issue) it's just annoying when you're already stressed out from an injury and you can't go for an hour and just repair and recover. I could have fell asleep on the table and nobody would have known either.

My appointment today was for a cortizone shot. I'd heard horror stories about this shot and was a…read morelittle apprehensive about it. Boy was I wrong! Dr. Perez is a genius. His manner put me at ease immediately, Answering my stupid questions without being condescending or short. I got my shot painlessly and a bit of an education. Wonderful service, amazingly fast and very well organized. Wait time, 2 minutes, no kidding. It's probably just me but his accent is fantastic. I would listen to him read a phone book! If you have a choice, go to Dr. Omar Perez, several offices in the area. No, I'm not getting paid. I just like good quality sevice.

From the owner: Dr. Nikhil Pandhi, is a board-certified orthopaedic surgeon in Munster, Indiana, with extensive…read moreexperience in surgery for the knee, hip and shoulder. Dr. Pandhi is dedicated to delivering the best outcomes for your conditions, working with you to provide the nonsurgical and surgical care you need to find relief.  Dr. Pandhi received his master's degree in public health from the University of Michigan School of Public Health. He then went on to complete his doctorate in osteopathic medicine (DO) at Michigan State University College of Osteopathic Medicine, followed by his residency training in orthopaedics at the Michigan State University's POH Medical Center. During his sports medicine fellowship training at the Detroit Medical Center, Dr. Nikhil Pandhi worked with professional teams, including the Detroit Pistons, the Detroit Red Wings, and the Detroit Tigers. Under the tutelage of experts trained in the latest advancements in shoulder, hip and knee surgery, he was able to learn from some of the best and brightest leaders in the field of orthopaedic surgery. Dr. Pandhi has extensive surgical experience in shoulder replacement, anterior hip replacement, total and partial knee replacement, as well as complex ligament reconstruction and cartilage restoration using minimally invasive techniques. This includes outpatient robotic-assisted knee and hip replacements and patient-specific total shoulder replacements. As a sports medicine specialist, Dr...