They asked to have me fill out the required forms online before my first visit: Done. They asked me…read moreto arrive 20 minutes early: Done. Then 10 minutes standing at the desk while 3 people talked to one guy before they checked me in and then 15 minutes into what was supposed to be a 30 minutes visit they brought a bunch of paperwork out which is when I left. I will never use Probility again and recommend the same to all.

Physical therapy is supposed to make you better. Not only did I not get better, I got worse. A lot…read more And quickly. Probility's set up is designed for maximum patient through-put, not care. After 1/2 hour with a therapist, you get sent to the "exercise area" where you see someone--a different person each time, so there is no continuity--who tells you what exercises to do. That is, when they're not folding towels or chatting with each other. But the exercises are clearly from a one-size-fits-all list. On my second visit I was told to do an exercise which made my pain much worse, on the spot. The next visit, a different exercise person told me to do the SAME exercise. Clearly they don't bother with anything as boring as documentation. On my final visit, when everything I was told to do made my pain even worse, I was handed a small ball and told to "find the place that hurts" and roll up against a wall. Really? DIY treatment??? And I'm paying for this??? My therapist--not the exercise person, but the one with a degree--actually stated that "physical therapy is a wave; you get better, you get worse, you get better again". *Wrong*. I've had physical therapy for various injuries over a lot of years. Previous PT always resulted in slow but steady improvement. Not once did I ever get worse through treatment. Until now. There is a pervasive attitude of indifference in the whole facility. Therapists chit-chat to each other, over your head like you're not even there, while they're working on you. Not only is it rude and dismissive, but I'm there because some part of my body isn't working correctly and that's what needs attention--not last night's baseball scores. Competent, focused PT can't be "phoned in". I told my doctor about all of this--and my decline was obvious--and requested a referral to U of M. It was granted immediately. There is a wait for U of M (vs Probility, who could see me a week from when I first called which now makes perfect sense) but it will be worth it for competent care and recovery. Stay away from these people. They do harm.

physical therapy for forearm tendonitis seemed a bit of a strectch but out of desperation, I tried…read moreit. It did not help. Somewhat of a clubby atmosphere with one of the owners doing some half-hearted massage on my arm while watching TV. At $120 per service, I questioned this approach. Nice guy but young and glib. Great snacks at the snack bar.

It's always daunting to go to physical therapy. You're tired, you're in pain, and you really don't…read morewant to be at yet another medical profession to be poked, prodded, and bossed around. So, you can imagine how pleased I was when the elevator doors opened on a beautifully comfortable reception area with plush chairs, free granola bars and gatorade, and friendly staff members. The physical therapists and assistants are professional, knowledgeable, and kind. They understand that this isn't fun, and they make a point of remembering your name, your struggles, and even what you talked about last time you were there. If you're looking for a place to help you get back on your feet (or hands, or back), look no further than Probility. They're worth it!

I really wanted to give 4 stars, but depending on who you get, the qualify of the care and…read moreattention varies. Some staff are invested from the start to finish, others are eager to get you discharged as soon as possible. The staff members were all friendly and welcoming, but be mindful of who you are assigned... you could be in good hands or you could feel "rushed".

The staff was friendly and I had no problems with scheduling. Most of my therapy was with Ryan and…read moreChad. They helped me so much and made sure I understood what to do at home after therapy was over.

We just love going to see Mrs. Chrissy! She has helped my son with his speech so much that his…read moregrandparents can finally understand him! He looks forward to going to see her every week. Some people are just meant to work with kids and Chrissy is one of them. We drive from Brighton to get speech therapy at Simpli Speech in Whitmore Lake. So thankful for the team! Everyone is so kind and welcoming.

From the owner: We provide personalized, client-centered speech and language therapy for children and…read moreadults—starting at 18 months and beyond—serving families in Southeast Michigan. We specialize in treating apraxia, fluency disorders/stuttering, early intervention, autism, receptive/expressive language delays, speech-sound disorders, aphasia, and dementia. Contact us today for a free consultation and to discover the best path for your child or loved one’s communication journey.

Very friendly therapists and support staff. They've also got a therapy dog. He doesn't participate…read morein my physical therapy, but he also makes a wonderful greeter.

From the owner: We are a comprehensive therapy clinic and wellness center devoted to helping you to live your best…read morelife! Our team of exceptional occupational therapists, physical therapists, speech therapists, social workers, mindfulness meditation instructors, and massage therapists take a whole-person approach. Therapists are highly trained in evidence-based techniques that help our clients find joy and independence again whether on their path to healing from an injury or illness or wanting to simply be the best version of themselves.

First, they have excellent physical therapists. Both times I have gone here I have worked with…read morepeople who cared and helped me. However, their back office/corporate billing is a disaster. Both times they have double (or more) charged me and it's been a nightmare to resolve. So watch out for that.

I went to ATI Physical Therapy at Ypsilanti for aquatic therapy for lower back pain and the…read moretherapist Brandon Johnson had my lie on the bench and pulled and shook my legs thinking I had one leg longer than the other. Since then I have 24/7 pain in my ankles and feet. Based on MRI he tore tendons in both feet. He Refused to show me the pool until he finished this aggressive manipulation. When I saw the pool I was shocked. It is simply a large bathtub which fits one person. It is the worst physical therapy facility I have ever seen.

I just finished 6 weeks of PT for a pinched nerve in my shoulder that, in addition to causing a lot…read moreof pain, also left me with numbness in my left hand. When I started here I was struggling to sleep since the pain was worse at night and any position I sat in sent pins and needles down my arm to fingertips. Working on my pottery (my current creative outlet) was difficult as I couldn't feel the tips of 2 of my 5 fingers. Makes things kinda tough when you're relying on gentle touch on a wheel. I was exhausted, sad, and stressed. But I'm happy to report that after my time here, I have regained all feeling in my hand, the pain is all but gone, and I only get intermittent tingling down my arm and when I do it's far less intense. Dave and his amazing team implemented a number of techniques including cupping, e-stim, exercises, dry needling, traction, heat, and stretching that all combined to get me back on track. He also provided me with exercises and techniques I could continue at home to make sure I continue to improve and also keep future nerve issues at bay. I could cry I'm so happy with how things turned out. Thank you, Dave for giving me full use of my hand back and for sharing great conversations around music all the while. Also shout out to Anna for being such a joy to communicate with as I was getting set up, maintaining my schedule, etc. In fact, everyone here was so personable and my appointments just flew by each time I went in. I hope I never need to visit again but I feel confident that they would get me back in business ASAP if so!

David came and presented to us at the Dexter Senior Center on vestibular therapy and it was a…read morewonderful event. Really appreciate his time educating us!